Tag Archives: quote

Leadership and Management

Posted on June 4, 2013 by John Hunter

I don’t think the attempts to separate leadership and management are useful. I read plenty of things that are variations on Peter Drucker’s: “Management is doing things right; leadership is doing the right things.” A manager that is not concerned … Continue reading →

Posted in Lean thinking, Management, quote, Systems thinking | Tagged commentary, curiouscat, John Hunter, leadership, lean manufacturing, management, quote, system thinking | 7 Comments

94% Belongs to the System

Posted on April 24, 2013 by John Hunter

I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system (responsibility of management), 6% special. Page 315 of Out of the Crisis by … Continue reading →

Posted in Deming, Management, Popular, Psychology | Tagged blame, curiouscat, Deming, Joy in Work, managing people, organization as a system, Popular, quote, respect for people, Systems thinking | 15 Comments

The Art of Discovery

Posted on April 18, 2013 by John Hunter

Quality and The Art of Discovery by Professor George Box (1990): Quotes by George Box in the video: “I think of statistical methods as the use of science to make sense of numbers” “The scientific method is how we increase … Continue reading →

Posted in Creativity, Data, Innovation, Management, Process improvement, Quality tools, Science, Statistics | Tagged control chart, curiouscat, Data, evidence based management, experiments, George Box, Innovation, learning, Process improvement, quote, respect for people, Statistics, technology, webcast | 4 Comments

George Box

Posted on March 28, 2013 by John Hunter

I would most likely not exist if it were not for George Box. My father took a course from George while my father was a student at Princeton. George agreed to start the Statistics Department at the University of Wisconsin … Continue reading →

Posted in Data, Deming, Design of Experiments, Management, Manufacturing, Process improvement, Quality tools, quote, Respect, Six sigma, Statistics, Systems thinking, UK | Tagged curiouscat, Data, Deming, Design of Experiments, George Box, John Hunter, Madison, management, Process improvement, quote, respect for people, Six sigma, Statistics, UK, William Hunter | 15 Comments

Customers

Posted on December 12, 2012 by John Hunter

Customer focus is critical to succeed with management improvement efforts. Few argue with that point, though my experience as a customer provides plenty of examples of poor systems performance on providing customer value (usability, managing the value stream well, etc.). … Continue reading →

Posted in Customer focus, Deming, Management | Tagged curiouscat, Customer focus, customer service, Deming, gemba, Innovation, management, quote, Systems thinking, value stream | 11 Comments

Respect for Everyone

Posted on November 7, 2012 by John Hunter

TL;DR – The two pillars of the Toyota Way are: respect for people and continuous improvement. One of the big reasons my career followed the path it did (into management improvement) was due to the impact of respect for people. … Continue reading →

Posted in Deming, Lean thinking, Management, quote, Respect, Toyota Production System (TPS) | Tagged commentary, Deming, lean management, lean manufacturing, quote, respect for people, Toyota Production System (TPS), William Hunter | 7 Comments

Ackoff: Corporations Are Not Led By Those Seeking to Maximize Shareholder Value

Posted on August 23, 2012 by John Hunter

If I had to limit myself to a handful of management experts, Russel Ackoff would definitely be in that group. Thankfully there is no such limit. Ackoff once again provides great insight, with great wit, in the above clip. A … Continue reading →

Posted in Fun, Management, Systems thinking, webcast | Tagged Ackoff, aim, culture, evidence based management, leadership, management webcast, purpose, quote, theory of knowledge | 8 Comments

Leading Improvement and Enjoying the Rewards

Posted on June 25, 2012 by John Hunter

The better job you do of managing the easier your job becomes. As a manager your primary responsibility is to improve the system: both the systems within your sphere of control and those outside of it. The more effectively you … Continue reading →

Posted in Management, quote, Systems thinking | Tagged coaching, curiouscat, leadership, management, managers, quote, Systems thinking, tips | 3 Comments

Management Blog Posts From November 2006

Posted on April 26, 2012 by John Hunter

I have selected a few great posts from the Curious Cat Management Blog back in November 2006. What Could we do Better? – There are many important ideas to improve management. This is one of the most important tips to … Continue reading →

Posted in Deming, Management, Process improvement, Quality tools, quote | Tagged blogs, curiouscat, Data, Deming, management, Process improvement, Quality tools, quote, tips | Comments Off

The Customer is the Purpose of Our Work

Posted on April 9, 2012 by John Hunter

A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider … Continue reading →

Posted in Customer focus, Management, Psychology, quote, Respect, Systems thinking | Tagged aim, Customer focus, customer service, food, Psychology, purpose, quote, respect for people | 6 Comments