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Tag Archives: Management
Incentive Programs are Ineffective
Reward and Incentive Programs are Ineffective — Even Harmful by Peter Scholtes The greatest management conceit is that we can “motivate” people. We can’t. Motivation is there, inside people. Our people were motivated when we hired them and everyday, when … Continue reading
Posted in Deming, Management, Psychology, Respect
Tagged Management, organization as a system, Performance Appraisal, Peter Scholtes, respect for people
1 Comment
Gladwell (and Drucker) on Pensions
The Risk Poolhttps://management.curiouscatblog.net/2006/08/21/gladwell-and-drucker-on-pensions/ by Malcolm Gladwell (author of The Tipping Point and Blink): The most influential management theorist of the twentieth century was Peter Drucker, who, in 1950, wrote an extraordinarily prescient article for Harper’s entitled “The Mirage of Pensions.” … Continue reading
Posted in Books, Economics, Health care, Investing, Management, Popular, Systems thinking
Tagged business, Data, Economics, Investing, leadership, long term thinking, Management
1 Comment
Ackoff, Idealized Design and Bell Labs
Excerpt from Idealized Design: How to Dissolve Tomorrow’s Crisis…Today by Russell L. Ackoff, Jason Magidson and Herbert J. Addison: How Bell Labs Imagined — and Created — the Telephone System of the Future in the 1950s. Great stuff and another … Continue reading
Posted in Books, Creativity, Deming, Innovation, Management, Systems thinking
Tagged Ackoff, Books, Customer focus, Innovation, Management, management history, Systems thinking
7 Comments
Distort the System
From our post: Targets Distorting the System, Dr. Brian Joiner: spoke of 3 ways to improve the figures: distort the data, distort the system and improve the system. Improving the system is the most difficult. Another example of this in … Continue reading
Posted in Data, Deming, Management, Systems thinking
Tagged critical thinking, curiouscat, Data, Management, organization as a system, Systems thinking
6 Comments
Competition
Why I hate programming competitions [the broken link was removed] by Mike Vanier Most aspects of Deming’s thinking seemed natural to me from the start. Some ideas have taken longer (it took me awhile to be won over to the … Continue reading
Posted in IT, Management, Psychology, Software Development, Systems thinking
Tagged Management, organization as a system, Psychology, respect for people
Comments Off on Competition
Dangers of Extrinsic Motivation
The Econ 101 Management Method by Joel Spolsky. Once again Joel presents interesting ideas very well – past posts referencing Joel. But when you offer people money to do things that they wanted to do, anyway, they suffer from something … Continue reading
Posted in Data, Deming, Management, Psychology
Tagged Deming, extrinsic motivation, Joel Spolsky, Management, managing people, motivation, Psychology, Software Development
5 Comments
Vacation: Systems Thinking
There’s more vacation time on tap for you (in the USA) by Chris Taylor: U.S. employees are taking less time off than ever: Not only is the average number of annual vacation days granted to them a mere 12.4 – … Continue reading
Another Quota Failure Example
Innocent People Placed On ‘Watch List’ To Meet Quota You could be on a secret government database or watch list for simply taking a picture on an airplane. Some federal air marshals say they’re reporting your actions to meet a … Continue reading
Posted in Data, Deming, Management, Psychology, Systems thinking
Tagged Deming, Management, organization as a system, Psychology, quota, Systems thinking
3 Comments
Evolution of the PDSA Cycle
Evolution of the PDSA Cycle by Ron Moen and Cliff Norman. Another historical article that explores the growth of management improvement concepts – this time the PDSA improvement cycle. via: Deming Electronic Network [the broken link was removed] See also: … Continue reading
Posted in Deming, Management, Management Articles, Process improvement, Quality tools
Tagged Deming, Management, PDSA, Process improvement, Quality tools
Comments Off on Evolution of the PDSA Cycle
Usability Failures
‘Smart’ phones, stupid punters? A survey* of 15,000 “faulty” devices by mobile data provider WDSGlobal found 63 per cent of the one in seven new phones which are returned have nothing wrong with them. I believe one in seven is … Continue reading
Posted in Customer focus, IT, Management, Systems thinking
Tagged bad usability, Customer focus, Data, Management, technology, usability
7 Comments
