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Tag Archives: IT
Management Improvement Carnival #30
Please submit your favorite management posts to the carnival. Read the previous management carnivals. How not to improve a process – “It is not enough to think you know what’s right for the process, if you don’t understand how the … Continue reading
Posted in Carnival, Management
Tagged Carnival, Deming, IT, lean management, management tools, one piece flow, Toyota
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IT Operations as a Competitive Advantage
Operations is a competitive advantage… (Secret Sauce for Startups!) The example above is the tale of two Web 2.0 startups scaling to 20 systems during their first three months. The first team starts writing software and installing systems as they … Continue reading
Posted in IT, Management, Software Development
Tagged IT, programming, Ruby, Software Development
1 Comment
Hiring: Silicon Valley Style
Interviews on how to hire in Silicon Valley. I especially like Guy Kawasaki’s comment – “the key to getting great people to work for you is to have a great product. That is why Google does so well. That is … Continue reading
Posted in Career, Google, IT, Management, Software Development, Systems thinking, webcast
Tagged Career, hiring, IT
4 Comments
Information Technology and Management
Dog Eat Dog [the broken link was removed, sadly even MIT can’t manage a website properly and they have broken the link] by Andrew McAfee and Erik Brynjolfsson The CVS experience is a microcosm of a pervasive trend toward using … Continue reading
Posted in IT, Management
Tagged bad usability, curiouscat, IT, John Hunter, management, Process improvement, quote, Software Development
5 Comments
Using Google to Eliminate Some IT Costs
Computer Science 101: A Case Study In Google Applications [the broken link was removed]: Sannier plans to shut down the university’s own e-mail servers later this spring. When that happens, thousands more will move over. The portal provides access to … Continue reading
Posted in Google, Innovation, IT, Management
Tagged disruptive innovation, Google, Innovation, IT, waste
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Change Your Name
Best Buy Asks Man To Change Name [the broken link was removed]: Turns out if your last name is less than three letters, the online sign-up isn’t an option for you. Companies often put up barriers for no reason, then … Continue reading
Posted in Customer focus, IT, Management, Software Development
Tagged bad customer service, bad usability, IT, management, usability
6 Comments
Deming in the New Economy
I just read an interesting paper (found via – Stating the Obvious [the broken link was removed]): New Economy Concepts and the Application of Deming’s Theories on Management [the broken link was removed] by Christian Buckley and Arthur Close All … Continue reading
Posted in Deming, Management Articles, Software Development
Tagged Data, Deming, IT
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Internet Access at Work
Providing internet access at work can create some management issues. However, the correct solution to those problems is not to be overly restrictive on access to the internet. Obviously, the most important thing is doing the work of the organization: … Continue reading
Posted in IT, Management, Respect
Tagged internet, IT, managing people, Psychology, respect for people, technology
1 Comment
Our Policy is to Stick Our Heads in the Sand
Conversation with Boston Volkswagen [the broken link was removed] by Paul Graham I recently looked into getting a new car. The Kafkaesque conversation that resulted would have been funny if it were happening to someone else. If only Volkswagen could … Continue reading
Posted in Customer focus, Innovation, IT, Management
Tagged bad customer service, Customer focus, IT, Management
2 Comments
Toyota IT for Kaizen
How Toyota Uses Information Technology (IT) for Kaizen [the broken link was removed] by Jon Miller. He quotes Toyota’s CIO from the Japanese article: Part of my job as CIO is to take on these company-wide issues and use this … Continue reading
Posted in IT, Management, Toyota Production System (TPS)
Tagged IT, Management, Quality tools, Toyota
3 Comments
