Tag Archives: Deming

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Posted on March 10, 2015 by John Hunter

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz (buy via Amazon). Transformational Steps A Case Study Madison, Wisconsin (1981-1993) Step 1: Educate and inform everyone in the organization … Continue reading →

Posted in Customer focus, Data, Deming, Management, Respect, Statistics | Tagged Books, case study, change, continual improvement, Customer focus, Data, Deming, leadership, Madison, management, organization as a system, Public Sector, respect for people, TQM, transformation | 6 Comments

A Strong Management System Handles the Transition of Leaders With Ease

Posted on October 29, 2014 by John Hunter

Part three (of three) of an interview of me with Bill Fox has been published. Leadership While Viewing the Organization as a System …So if I see the weak management system as the problem, the solution is not nearly as … Continue reading →

Posted in Deming | Tagged Deming, interview, John Hunter, leadership, organization as a system | 1 Comment

Remembering Peter Scholtes

Posted on October 14, 2014 by Guest Post

Guest Post by Fazel Hayati Fall always reminds me of my friend Peter Scholtes. It was during 2008 annual Deming Institute fall conference in Madison, Wisconsin when Peter said farewell to his friends and colleagues. He gave a keynote titled … Continue reading →

Posted in Deming, Psychology | Tagged Deming, guest post, Joy in Work, Peter Scholtes | 1 Comment

Agile Software Development and Deming

Posted on October 2, 2014 by John Hunter

Part two of three of an interview of me with Bill Fox has been published. See part one: John Hunter on PDSA, Deming and Strategy. From part two, Lean, Agile, Deming, Leadership and Management Systems: I see that agile is … Continue reading →

Posted in Management | Tagged agile management, Deming, interview, Software Development | 2 Comments

Cognition: How Your Mind Can Amaze and Betray You

Posted on May 27, 2014 by John Hunter

The webcast above is from the excellent folks at Crash Course. This webcast provides another view into the area of Deming’s management system on the theory of knowledge (the one most people forget), how we know what we know and … Continue reading →

Posted in Deming, Psychology | Tagged Deming, Psychology, Science, theory of knowledge, webcast | Comments Off

George Box Articles Available for a Short Time

Posted on May 14, 2014 by John Hunter

A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading →

Posted in Creativity, Deming, Management, Psychology, Public Sector | Tagged Deming, George Box, management, Management Articles, management system, open access, Psychology, Public Sector, respect for people, Science, society, Statistics | Comments Off

Interview on PDSA, Deming, Strategy and More

Posted on May 8, 2014 by John Hunter

Bill Fox interviewed me and has posted part one of the interview on his web site: Predicting Results in the Planning Stage (sorry, the link has been hijacked to forward to an unrelated page [so obviously I removed the link], … Continue reading →

Posted in Deming, Management, Process improvement, Quality tools | Tagged curiouscat, Deming, experiments, interview, John Hunter, learning, management system, management tools, PDSA, Process improvement, Quality tools, strategy | 5 Comments

Analysis Must be Implemented by People to Provide Value

Posted on March 25, 2014 by Guest Post

Guest Post by Bill Scherkenbach Every time I look at this picture, I think of Dr. Deming’s words to drive out fear and take joy in your work. We were talking in my home office when Sylvester saw a good … Continue reading →

Posted in Deming, Psychology | Tagged Deming, guest post, Joy in Work, photos, Psychology, Statistics | 1 Comment

Deming and Software Development

Posted on March 17, 2014 by John Hunter

I am sometimes asked about how use Deming’s ideas on management in a software development context. My belief is Deming’s ideas work extremely well in a software development context. The main issue is often unlearning some assumptions that people might … Continue reading →

Posted in Deming, IT, Management, Popular, Process improvement, Respect, Software Development | Tagged build capability, commentary, Creativity, curiouscat, Deming, John Hunter, managing people, Popular, Software Development, Systems thinking, technology | 7 Comments

Poor Results Should be Addressed by Improving the System Not Blaming Individuals

Posted on February 6, 2014 by John Hunter

My response to: Where is the Deming study that asserts most errors are in organization or process? There is no such study, it is based on Dr. Deming’s experience as I discuss in 94% Belongs to the System (improve the … Continue reading →

Posted in Deming, Management, Process improvement, Systems thinking | Tagged coaching, continual improvement, Deming, gemba, process thinking, quote, respect for people, Systems thinking | 5 Comments