Tag Archives: Deming

Cease Mass Inspection for Quality

Posted on March 4, 2006 by John Hunter

Comment in response to, Re-Discovering W. Edwards Deming, a partial quote from that post: Not all of the Deming approach is part of core TPS thinking. In particular, Deming advocated a statistical sampling approach to quality inspection, while Toyota focuses on 100% inspection or eliminating the need for inspection through via the concepts of Poka Yoke and Jidoka. As much as I admire Deming and his philosophy, I agree with the Toyota innovation that it is better to prevent defects … Continue reading →

Posted in Data, Deming, Lean thinking, Management, Process improvement, Quality tools | Tagged Deming, inspection, management, organization as a system, Process improvement | 4 Comments

Deming’s 14 Obligations of Management

Posted on February 25, 2006 by John Hunter

Deming and his 14 Points [the broken link was removed] with comments from the Random Thoughts from a CTO blog. Curious Cat’s Deming on Management Deming’s 14 Points on the Curious Cat site 2 minute webcast of Deming (and Robert Reich) on constancy of purpose [the broken link was removed] Constancy of Purpose definition

Posted in Deming, IT, Management, Management Articles | Tagged Deming

The Deming Difference

Posted on February 19, 2006 by John Hunter

The Deming Difference (broken link removed): Everyone wants instant pudding. Then, Dr. Deming stands up and says there is no such thing as instant pudding. That we must learn how to integrate knowledge of people, statistics, and theory of knowledge into a working, breathing organizational system. That understanding these principles will lead to transformation. Instead of being competitive, individual components of the system will, for optimization, reinforce each other. This process is not spontaneous and is discontinuous. Some days little … Continue reading →

Posted in Deming | Tagged Deming

Performance Appraisal Problems

Posted on February 15, 2006 by John Hunter

The Struggle To Measure Performance [the broken link was removed], Business Week: One company that recently decided to dump forced rankings altogether is Chemtura (CEM), a $3 billion specialty chemicals company formed by the July merger of Crompton in Middlebury, Conn., and Great Lakes Chemical in Indianapolis. “The system forced me to turn people who were excellent performers into people who were getting mediocre ratings,” says Eric Wisnefsky, Chemtura’s vice-president for corporate finance. “That demotivates them, and they’d follow up … Continue reading →

Posted in Deming, Management, Management Articles, Performance Appraisal, Psychology | Tagged Deming, Management, Performance Appraisal | 3 Comments

Deming Seminar and Conference

Posted on January 30, 2006 by John Hunter

Audio CDs of the 2005 W. Edwards Deming Deming Institute Conference presentations ($100) [the broken link was removed]. I attended the conference and posted: “Mike Beck gave an excellent presentation at the Deming Institute conference about the United Technology Corporation management improvement system. I plan on posting more about the session.” I have not posted an update :-0 but now you can hear it yourself. I also thought the “Back to the Future” presentation by Larry Smith was excellent. You … Continue reading →

Posted in Deming | Tagged Deming | 5 Comments

Zero Defects

Posted on January 22, 2006 by John Hunter

Zero Defects by Norman Bodek: Do you believe it is possible to have Zero Defects? I am not talking about six sigma at all. I believe it is possible to have zero defects (in a sense). But I do not believe it is a good management strategy to practice what those I have heard in the past preaching zero defects. A Dichotomy by Norman Bodek. Wow, you really have to look to find this article after you follow the link … Continue reading →

Posted in Deming, Management, Quality tools, quote, Systems thinking | Tagged defects, Deming, Innovation, poka yoke, Process improvement | 2 Comments

Public Management II

Posted on January 12, 2006 by John Hunter

Public Management-The Bush Administration II by Paul Soglin: Since that time, John Hunter posted a comment in reference to W. Edwards Deming: Newt Gingrich is also a supporter of Deming’s ideas: “I’m a disciple of Edwards Deming. I really believe in a culture and system of quality.” Any time I find myself in the company of Newt Gingrich, I become a little concerned, especially since he tends to bounce around and not ‘drill down’ to learn how things work. In … Continue reading →

Posted in Deming, Management, Public Sector, quote, Systems thinking | Tagged Deming, government, Public Sector | 7 Comments

The Public Sector and Deming

Posted on January 7, 2006 by John Hunter

In, Public Management-The Bush Administration, Paul Soglin, former Mayor of Madison Wisconsin, quotes one of Deming’s 14 obligations of management: W. Edwards Deming’s point number ten is, “Eliminate slogans, exhortations, and targets for the workplace.” In looking for online background on Deming thinking in Madison I came across this explanation of Madison’s start [the broken link was removed], on the US Department of Labor site: Madison’s quality improvement efforts began after then-Mayor James F. Sensenbrenner and his staff were exposed … Continue reading →

Posted in Deming, Management, Public Sector, quote | Tagged Deming, Madison, management, management history, Public Sector, Wisconsin | 4 Comments

W. Edwards Deming Outstanding Training Award

Posted on January 4, 2006 by John Hunter

W. Edwards Deming Outstanding Training Award [the broken link was removed] from the United States Department of Agriculture (USDA) Graduate School. The award honors W. Edwards Deming for his 22-year association with the Graduate School, USDA as a mathematics and statistics faculty member and curriculum chair. Award Eligibility: The W. Edwards Deming Outstanding Training Award is presented annually by the Graduate School, USDA to a federal government unit or department that has successfully completed an innovative and impressive employee development … Continue reading →

Posted in Education, Public Sector | Tagged Deming, Education, Public Sector

Landscaping Firm Following Deming

Posted on December 2, 2005 by John Hunter

Building a landscaping firm Brickman by Brickman [the broken link was removed] by Steve Berberich Each Brickman branch operates with a standard production model that the company developed in the late 1970s with consultant and renowned statistician W. Edwards Deming, who is best known for helping Japanese manufacturing recover from World War II and improving U.S. productivity during the war. Scott Brickman said the model emphasizes continuous improvements in communication with its nearly 10,000 commercial customers and education and cultivation … Continue reading →

Posted in Deming | Tagged Deming, green

Management Improvement Flavors

Posted on November 27, 2005 by John Hunter

Lean Manufacturing Visionary Jim Womack On Frontiers Of Lean Thinking [broken link has been removed], webcast and additional questions and answers: Question: For a firm seeking to improve — what comes first? Six Sigma quality or lean implementation? James Womack: Agh! These are all the same thing. You need to start with the value stream for every product, draw a map of its current state, and ask about each step: Is it valuable? Is it capable? Is it available? Is … Continue reading →

Posted in Deming, Lean thinking, Management, Popular, quote, Six sigma, Toyota Production System (TPS) | Tagged curiouscat, Deming, John Hunter, Lean thinking, management, management history, Six sigma, TQM | 6 Comments

The Toyota Phenomenon

Posted on October 30, 2005 by John Hunter

The Toyota Phenomenon [the broken link was removed] by Ernst Glauser: Toyota’s success starts with its brilliant production engineering, which puts quality control in the hands of the line workers who have the power to stop the line or summon help the moment something goes wrong. Walk into a Toyota factory in Japan or America, Derby in Britain or Valenciennes in France and you will see the same visual displays telling you everything that is going on. You will also … Continue reading →

Posted in Deming, Management, Toyota Production System (TPS) | Tagged Deming, Toyota

Go Lean to Remain Competitive

Posted on October 26, 2005 by John Hunter

Go Lean to Remain Competitive [the broken link was removed]: Captains of industry should adopt Lean Production Systems, an idea {conceived} by Toyota for its car-making, to transform their plants to efficient ones, for survival in the globalisation era Sundaram Clayton Limited Brakes Division President C N Prasa. In 1998 the SCL Brakes Division won the Deming Prize and in 2002 they won the Japan Quality Medal. Sundaram-Clayton Limited [the broken link was removed], Mission: We are committed to being … Continue reading →

Posted in Deming, India, Lean thinking, Management | Tagged Asia, Deming, lean manufacturing, Management, Manufacturing

Deming’s Ideas at Markey’s Audio Visual

Posted on October 24, 2005 by John Hunter

Last week at the Deming Institute seminar: How to Create Unethical, Ineffective Organizations That Go Out of Business, Mark Miller, General Manager, Markey’s Audio Visual spoke on Markey’s experience adopting Deming’s ideas. It was a great presentation. He did a great job of explaining what it was like to work at a company focused on applying Deming’s management philosophy. I capture some of the points he talked about below. 1986 Markey’s started providing Audio Visual support to all Deming’s seminars. … Continue reading →

Posted in Customer focus, Deming, Management | Tagged business, commissions, Customer focus, Deming, Management, management system, Performance Appraisal | 6 Comments

Six Keys to Building New Markets by Unleashing Disruptive Innovation

Posted on October 16, 2005 by John Hunter

Six Keys to Building New Markets by Unleashing Disruptive Innovation by Clayton M. Christensen, Michael E. Raynor, and Scott D. Anthony in Harvard Management Update: Companies have two basic options when they seek to build new-growth businesses. They can try to take an existing market from an entrenched competitor with sustaining innovations. Or they can try to take on a competitor with disruptive innovations that either create new markets or take root among an incumbent’s worst customers. Our research overwhelmingly … Continue reading →

Posted in Deming, Innovation, Management, Systems thinking | Tagged Clayton Christensen, Deming, disruptive innovation, Innovation, Systems thinking | 3 Comments

The Quick Fix

Posted on October 10, 2005 by John Hunter

The Fall 2005 issue of the Deming Institute newsletter (I removed the broken link) includes a copy of a letter Dr. Deming sent to Time magazine in 1981. Dear Sir, Your article about Japan in TIME for 30 March 1981 is excellent, but the paragraph concerning my work is ridiculous and can do a lot of harm to American industry at the very time when they need guidance. Dr. Deming did not just give a lecture in 1950. He gave … Continue reading →

Posted in Deming, Management | Tagged Deming, Management, Psychology, short term thinking | 7 Comments