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Tag Archives: Creativity
New Deadly Diseases
Management and the economy keep evolving. Many good things happen. In the last decade the best things are probably the increased deep adoption of lean thinking in many organizations and the adoption of lean and Deming methods in software development … Continue reading
Be Thankful for Customer That Are Complaining, They Haven’t Given Up All Hope
I ran across this message and liked it (by wuqi256): My time spent in a fast food chain (factory worker on weekends and security guard at night, yes really thanks to them, i have great jobs like that) when i … Continue reading
Posted in Customer focus
Tagged Creativity, Customer focus, customer service, Process improvement, Psychology
1 Comment
You’ve Got to Find What You Love
Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love … Continue reading
Posted in Creativity, Deming, Education, Fun, Innovation, Psychology, quote
Tagged Career, Creativity, Education, Innovation, inspiration, intrinsic motivation, jobs, Joy in Work, motivation, Psychology, respect for people, Software Development
9 Comments
Visual Management with Brown M&Ms
When you hear about rock musicians having a clause in their contract that they must have a bowl of M&Ms in their dressing room with all the brown M&Ms removed you could be excused for thinking: what will these crazy … Continue reading
Posted in Creativity, Quality tools
Tagged communication, Creativity, poka yoke, problem solving, Quality tools, visual communication, visual management
3 Comments
Sometimes Micro-managing Works
Sometimes micro-managing works. That doesn’t mean it is a good strategy to replicate. If you benchmark Apple you might decide that you should have a tyrannical obsessive involved CEO who is directly involved in every detail of products and services. … Continue reading
Posted in Creativity, Customer focus, Innovation, Management
Tagged Apple, Creativity, Customer focus, Investing, leadership, management, stockholders
5 Comments
Toyota Kata Song – The Times They Are Changing
Very well done song, Toyota Kata – Managing by Means, by Doug Hendren – to the music of “The Times They are A-changing” by Bob Dylan. Doug sounds impressively similar to Dylan and the words are actually wonderful. Managing by … Continue reading
Innovation in Thinking and the Web
Investing time and effort to attract “the right kind” of contributors to a news site He thought we needed to make the same shift with our users – instead of seeing having to engage with them digitally as a time-consuming … Continue reading
Posted in Customer focus, Deming, IT, Management, Process improvement
Tagged Creativity, Customer focus, Innovation, internet, Systems thinking
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Customer Focus and Internet Travel Search
The internet should make finding airline flight information easy. Instead it is a huge pain. Hipmunk has taken on the challenge of doing this well, and I think they have done a great job. This video provides an excellent view … Continue reading
Posted in Creativity, Customer focus, Innovation, IT, Management, Process improvement
Tagged Creativity, Customer focus, Innovation, internet, IT, travel, usability, webcast
4 Comments
Learn by Seeking Knowledge – Not Just from Mistakes
Being open to new ideas and new knowledge is what is needed to learn. Experimenting, seeking out new knowledge is even better. You can be successful and see an even better way to do things and learn from it. This … Continue reading
Supporting Free and Open Source Software
Gabriel Weinberg (founder of the great Duck Duck Go search engine) proposed starting a FOSS Tithing movement. Many benefit greatly from free and open source software like: Ruby on Rails, Linux (my favorite version Ubuntu), WordPress, Apache, Ruby, Perl, Nginx, … Continue reading
Posted in Deming, Management
Tagged charity, Creativity, open source, Software Development, Systems thinking
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