Management Improvement Carnival #110

The management blog carnival is published 3 times a month with select recent management blog posts. Also try Curious Cat Management Articles for online management improvement articles.

  • Visual Management for having a baby by Xavier Quesada Allue – “The team members (us, the parents) were not working full time on the project. This means that at certain moments, if necessary, we could scale up our efforts on this project to the detriment of other parallel projects we were doing”
  • “Systems Thinking” and Me: Never the Twain Shall Meet by Tom Peters – “The best performers seesawed back and forth between ‘ideas’ and ‘actions.’ … Newtonian ‘scientific method,’ wholly dependent on ideas shaped and reshaped by actions—my studies of Nobel laureates in the sciences, for example, suggests (and not oversimplifying by much) that the winners ‘do more experiments faster.'”
  • How To Go From Idea To Launching With Paying Customers In 8 Steps by Jasonl Baptiste – “Start killing off things you don’t need right away and leave them to Version 1.1,etc., but also make sure the really important ones have a very high priority… This will make it easier to get the product in the hands of your customers AND it will also make you laser focused on the things that truly matter to your customers.”
  • If The Student Hasn’t Learned… by Mark Rosenthal – “Instead of looking for cultural reasons why ‘this won’t work here” we kept faith that, if the initial response was silence and non-participation, there was something that we needed to address in the way we taught, and in the environment we were creating.”
  • First Steps – Improving Your Meetings by Jamie Flinchbaugh – “But even for a meeting, this can lead to significant time and action items. If you want to keep it simple and manageable, end your meetings with these 3 questions: 1. What’s 1 thing that we did well? 2. What’s 1 thing that we can improve? 3. What’s 1 thing that we will do differently?
  • Go That Way, Really Fast by Jeff Atwood – “Google went from nothing, no web browser at all, to best-of-breed in under two years. Meanwhile, Internet Explorer took longer than the entire development period of Chrome to go from version 7 to version 8.”
  • Delegate, don’t dump by Wally Bock – “Part of your job is to help your team members develop. That will only happen if you give them as much control over their work life as you can, based on their ability to do the job and their willingness to tackle it on their own. “
  • Bridging the Knowing-Doing Gap by Jon Miller – Mr. Ohno did not tolerate the knowing-doing gap in his presence. One was scolded for claiming to understand something without first putting it into action. Stories like this are the source of the Taiichi Ohno-ism ‘Understanding means doing’.”
  • Toyota Texas Tour – Concepts From the Visitor Center by Mark Graban – “I was surprised to see how much of the focus was on TPS. You’d think the general public just wants to know how cars are built (and the visitor center does explain stamping, paint, etc.). But it’s apparently Toyota is proud of TPS as a core of who they are.”

Related: Curious Cat Management Booksmanagement quotesmanagement glossary

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Change How Your Business Changes

[They seem to have broken the webcast so I have delete it. How sad it is how poor a job well financed organizations to at maintaining what they put online.]

John Kotter believes technology and globalization are requiring us to change more rapidly. “It is very difficult to innovate without requiring people to do something different.” If an organization culture is mainly avoiding making anyone uncomfortable, innovation and improvement are quite difficult.

Improvement is required to stay in business today. The key to good management systems is how rapidly improvement is achieved, not that improvement is being made.

Related: Communicating ChangeProcess Improvement and InnovationBuilding on Successful ImprovementHow to Improve

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Management Improvement Carnival #109

The management blog carnival is published 3 times a month with select recent management blog posts. Also try our collected management articles and blogs posts at: Curious Cat Management articles.

  • When to coach the process, and when to coach the solution by Jamie Flinchbaugh – “Your focus is not on the solution or the problem itself, but on the process that either created or missed the problem that would end up enabling future problems. Obviously you might end up doing both, but that is a larger investment of your time.”
  • Hitting a WIP Limit by “Such a simple thing, but now instead of increasing the number of spinning plates, we’re putting energy into moving the current work faster, which I suspect is going to be more satisfying for developers too.” by Andrew Walker
  • The Importance of the Daily Meeting by Kevin Meyer – “Traditional organizations wait a week or two between staff meetings to discuss issues, and by the time the meeting rolls around many subtle issues have been forgotten.”
  • Does the “Deming Connection” have a down side? – “Most companies pour money into sales and marketing to lure new customers while giving their existing ones short shrift, in an effort to minimize costs and maximize revenue.”
  • We’ve got leaders. What we need is leadership by Wally Bock – “Your challenge is to accomplish the mission and care for your people. That will only happen if you do leadership work, management work, and supervision work.”
  • Evidence-Based Study Tips: Nine Ways To Help You Learn by Bob Sutton – “Adopt a growth mindset: This might be the most important of all; as Carol Dweck’s wonderful research shows, when people believe that their intelligence and abilities are malleable rather than fixed, they try harder of learn more”
  • Continue reading

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Management Improvement Carnival #108

Kevin Meyer hosts the Management Improvement Carnival #108 on his blog, highlights include:

Related: Lean DailyManagement Improvement Carnival #93Management Improvement Carnival #44

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The role of leadership in software development

The webcast of Mary Poppendieck’s talk, The role of leadership in software development, at Google. As usual Mary does a very nice job of providing some good historical background while exploring wise management practices (tied to software development but plenty useful for any manager).

via: Sheep of a different fold

Related: Lean, Toyota and Deming for Software DevelopmentWebcast on the Toyota Development ProcessDon’t Use Performance AppraisalsLean Software DevelopmentThe Leader’s Handbook

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Management Blog Posts from July 2006

photo of Shaker Bedroom by John Hunter

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Lean Daily

Lean Daily iPhone app

Lean Daily consolidates the latest posts from seven excellent lean blogs in one convenient, free, iPhone app. Learn more about it, see a simulator demo, and download it directly from iTunes.

Mark Graban, Lean Blog, took the lead and a number of us combined efforts to provide this as a free service to our loyal readers:

This iPhone app allows you to read these lean blogs while on the go. You can also listen to and view some multimedia lean content, such as the Lean Blog Podcasts and Video Podcasts and the Gemba Academy sample videos in the app as well. You can also find lean news and some other feeds.

Related: Curious Cat management blog directoryInteresting management content (Reddit)search for management content online

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Managing Our Way to Economic Success

From Managing Our Way to Economic Success, Two Untapped Resources by William G. Hunter, my father. Written in 1986, but still plenty relevant. We have made some good progress, but there is much more to do: we have barely started adopting these ideas systemically.

there are two enormously valuable untapped resources in many companies: potential information and employee creativity. The two are connected. One of the best ways to generate potential information to turn it into kinetic information that can produce tangible results is to train all employees in some of the simple, effective ways to do this. Rely on their desire to do a good job, to contribute, to be recognized, to be a real part of the organization. They want to be treated like responsible human beings, not like unthinking automatons.

W. Edwards Deming has illustrated one of the troubles with U.S. industry in terms of making toast. He says, “Let’s play American industry. I’ll burn. You scrape.” Use of statistical tools, however, allows you to reduce waste, scrap, rework, and machine downtime. It costs just as much to make defective products as it does to make good products. Eliminate defects and other things that cause inefficiencies, and you reduce costs, increase quality, and raise productivity. Note that quality and productivity are not trade-offs. They increase together.

Potential information surrounds all industrial processes. Statistical techniques, many of which are simple yet powerful, are tools that employees can use to tap and exploit this potential information so that increasingly higher levels of productivity, quality, and innovation can be attained. Engaging the brains as well as the brawn of employees in this way improves morale and participation…and profits.

What is called for is constant, never-ending improvement of all processes in the organization. What management needs, too, is constant, never-ending improvement of ideas.

Related: William Hunter, articles and booksInvest in New Management Methods Not a Failing CompanyThe Importance of Management ImprovementStatistics for Experimenters

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Management Improvement Carnival #107

The Curious Cat management blog carnival selects recent management blog posts 3 times each month. Since 2006 the carnival has focused on finding interesting posts for managers on improving the performance of organizations (lean manufacturing, Deming, agile software development, six sigma, customer focus, innovation…).

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Dee Hock on Hiring

Great quote from Dee Hock, founder of Visa:

Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; without capacity, understanding is limited; without understanding, knowledge is meaningless; without knowledge, experience is blind. Experience is easy to provide and quickly put to good use by people with all the other qualities.

This short article from Fast Company is packed with powerful management and leadership insight. Read more Curious Cat management article suggestions, on our recently improved site.

Related: Hire People You Can Trust to Do Their JobHiring the Right People for the Jobposts for managers on hiring staffmanagement and leadership quotes

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