From the Deming Electronic Network: Incentives:
> I don’t think motivation deserves to be discarded to the archives of “Arbitrary Goals.”
> I have to pose this, though: was Deming explicit on best ways to handle motivation?
To me the problem is in the belief of needing to motivate workers (that is theory x thinking). I think it is much more accurate to say managers need to focus on eliminating de-motivation.
See page 125 of New Economics on the Forces of Destruction (destroying intrinsic motivation). The best motivation is internally generated. Also see pages 37-40 of Peter Scholtes‘ excellent book the Leader’s Handbook.
Most manager focus on motivating people is wasted time and effort. Instead managers would be much more effectively used improving the system, learning, coaching, eliminating de-motivation…
John Dowd says:
> I think many organizations could benefit from gain sharing/profit
> sharing plans. They generate a feeling of belonging and shared venture.
I agree with this. I wonder what others think.
More on Motivation from John Dowd