Engineers Rule, 2006

I checked and Honda was also profitable in 2007 and 2008 fiscal year (ending in September) and no I see no evidence of any layoffs this year (when I look online).

Related: Honda Engineering - Back to School for Honda Workers, 1993 - The Google Way: Give Engineers Room - Google’s Ten Golden Rules - Toyota as Homebuilder - Curious Cat Science and Engineering Blog - Toyota’s CEO pay under $1 million

The recipient of the 2008 William G. Hunter Award is Ronald Does. The Statistics Division of the American Society for Quality (ASQ) uses the attributes that characterize Bill Hunter’s (my father - John Hunter) career - consultant, educator for practitioners, communicator, and integrator of statistical thinking into other disciplines to decide the recipient. In his acceptance speech Ronald Does said:

Related: 2007 William G. Hunter Award - The Importance of Management Improvement - Resources on using statistical thinking to improve management

Google does great things and makes good decisions most often. However a recent move on their part has ended very lamely. As part of what their 10th anniversary celebration they provided a search of the 2001 index (the oldest index they could find to search now). This was extremely cool.

Now if you go to find it so you can try it out you will be disappointed. Search for it on Google you will find a link to Google Search 2001 which gives you a page that says: “The page - www.google.com/search2001.html - does not exist.” Is it amazingly lame that Google took the search down, has it has the first result on searches, and has no explanation on that page of what it was about.

It would be cool for them to leave it up (it was interesting). And I would think they could make a great deal of money showing ads (I can’t remember if they did show ads). But not leaving a page at that address (which was linked to over 95,000 times) explaining what the page did and that it is now offline is very lame. Breaking 95,000 links is bad enough for some pointy haired boss that believes the internet is made up of tubes but for a well run internet company to do that is pitiful.

This move shows Google in a similar light as Gap when managers shut down the Gap’s web site for days (in 2005). Google failed when exiting the video business (DRM issues), then realized their mistake and recovered. The fix for this would take all of 1 hour. Someone just has to put up a page discussing what the page was for and that the search has been discontinued.

But really they should explore if it is better to just make it live - maybe it doesn’t but I would certainly want to look into that option. If not, I would put up some interesting results from the experiment (though if the choice is just a 1 hour solution or nothing then just put up a page in 1 hour) and link to commentary about the search and interesting things people found. This would be an interesting task for an intern, or someone else, and could provide an interesting and popular page. but most importantly at least not breaking 95,000 links (plus all those who go to the page from search results pages) is the minimum Google should do.

Related: web pages should live forever - Search Share Data Checking the ACSI - Ways for Google to Improve (more…)

Low-Tech, High Impact Innovation

Great post. My father, Dr. William Hunter, did a great deal of work with appropriate technology (he was a chemical engineering, industrial engineering and statistics professor) and in management improvement.

Often the failure to adopt appropriate technology solutions results from a combination of 3 things:

• Failing to understand the conditions where the solution will be applied. Failing to “go and see” in lean manufacturing terms.
• Short term thinking, the failure to see the challenges in maintenance, is how short term thinking manifests itself with the inappropriate technology solutions often applied by those siting in Washington DC or Paris. The failure to consider maintenance is also very related to the first point. Appropriate technology solutions are often very simple, less sensitive (less moving parts to break, able to deal with dust, rain…) and more easily repairable (with tools, expertise and spare parts available at the location of use).
• A desire to use the cool new gadget and ideas.

Thinking about why appropriate technology is so effective, but underutilized can help anyone improve the solutions they adopt. Thankfully the adoption of appropriate technology solutions has been increasing over the last few decades.

I would especially encourage people to stop looking for the newest management book and actually read and adopt and then re-read and… the excellent management books from the last 50 years. Stop chasing some new shiny thing and adopt solutions that are effective - even if they seem boring.
(more…)

The engineering manager’s lament by Eric Ries:

Excellent post, focused on software development but with usable information for anyone seeking to improve management practices.

Related: Amazon S3 Failure Analysis - IT Talent Shortage, or Management Failure? - Future Directions for Agile Management - Why Extrinsic Motivation Fails - If Tech Companies Made Sudoku

The End of Theory: The Data Deluge Makes the Scientific Method Obsolete by Chris Anderson

I must say I am not at all convinced that a new method without theory ready to supplant the existing scientific method. Now I can’t find peter Norvig’s exact words online (come on Google - organize all the world’s information for me please). If he said that using massive stores of data to make discoveries in new ways radically changing how we can learn and create useful systems, that I believe. I do enjoy the idea of trying radical new ways of viewing what is possible.

Practice Makes Perfect: How Billions of Examples Lead to Better Models (summary of his talk on the conference web site):

Related: Will the Data Deluge Makes the Scientific Method Obsolete? - Pragmatism and Management Knowledge - Data Based Decision Making at Google - Seeing Patterns Where None Exists - Manage what you can’t measure - Data Based Blathering - Understanding Data - Webcast on Google Innovation
(more…)

Kenji Hiranabe talks about Toyota’s development process (webcast). Kenji shares a presentation he attended earlier this year by Nobuaki Katayama, a former Chief Engineer at Toyota, and the lessons he learned from him.

The webcast takes awhile to get going. If you are impatient you might want to start at the 6 minute mark. Some thoughts from the talk:

• Voice of the Customer is diffuse. A strong concept (for a project - new car for example) is very important to focus thought, listening to voice of the customer is important but must use strong concept to avoid losing focus (due to diffuse customer feedback).
• Honest face to face communication is important. Bad news first - present bad news first [don't try to hide bad news - my thoughts in brackets, John Hunter].
• Everyone must think about cost reduction, many efforts add up to big impact [the importance of reducing waste everywhere].
• benchmark, not to copy others, but to learn from what others do well.

The webcast includes a nice (though short) discussion of agile management in software development and lean manufacturing (the different situation of manufacturing versus software development). Kenji Hiranabe has also translated several agile and lean books into Japanese including Implementing Lean Software Development.

Related: Kenji Hiranabe’s blog - Marissa Mayer Webcast on Google Innovation - Articles and webcasts by Mary Poppendieck - Future Directions for Agile Management - Interview with Toyota President

In the webcast Dean Kamen discusses his latest innovation: robotic arms for people (amazing stuff). Once again he is doing great stuff. It is great what engineers can do (many worked together to get the progress so far) when given the opportunity. We need many more such efforts.

The research was funded by DARPA. DARPA, for those that don’t know, also made reading this blog possible. They funded the development of the internet. I was giving a talk, while I was working for the Office of Secretary of Defense Quality Management Office, on Using Quality to Develop an Internet Resource (back before blogs, but after the web, in 1999). I was trimming things as I spoke and cut the tidbit about DARPA and the internet because I figured everyone already knew that (and I had to trim as I was speaking). In discussions afterwards I found many didn’t know DARPA’s involvement.

Related: Better and Different - Water and Electricity for All - Google Innovation

Dean Kamen Lends a Hand, or Two (August 2007):
(more…)

Inside Honda’s brain by Alex Taylor III

Related: Toyota as Homebuilder - S&P 500 CEOs - More Engineering Graduates - More on Non-Auto Toyota - Asimo Robot, Running and Climbing Stairs - Applied Research - Google Engineering Energy

Jules Verne predicted cars would run on air. The Air Car is making that a reality. The car would be powered by compressed air. Certainly seem like an interesting idea. Air car ready for production:

The car is said to have a driving range of 125 miles so by my calculation it would cost about 1.6 cents per mile. A car that gets 31 mpg would use 4 gallons to go 124 miles. At $3 a gallon for gas, the cost is $12 for fuel or about 9.7 cents per mile. I didn’t notice anything about maintenance costs. I don’t see any reason why the Air Car would cost more to maintain than a normal car. Five-seat concept car runs on air

Now does that sound like the Toyota Production System to you? It should. If I were an executive at Toyota I would sure examine this to see if it really is as promising as it looks. And if it is Toyota sure has plenty of cash and the management practice to make a very compelling case for allowing Toyota to produce this globally. The engineers desires closely match what Toyota has learned. Both seek to eliminate the waste of transportation (friction).

Related: Click Fraud = Friction for Google - Manufacturing Takes off in India - Electric Automobiles

Editorial: Engineering Innovation, Milwaukee Journal Sentinel:

The USA continues to be by far the largest manufacturing in the world. And one important reason is the contributions provided by science and engineering (fed by strong science and engineering schools). In addition to other smart economic policies (The World Bank’s annual report on the easiest countries to do business in ranks the USA 3rd - after Singapore and New Zealand). Wisconsin manufacturing continues to get good discussion on various lean blogs for good reason(More Wisconsin Lean, Wisconsin Continues to Lead in Lean Government, History repeats itself). The success Wisconsin is enjoying is not due to one single factor but the efforts of many actors including companies, universities, government, the press… and groups like the Wisconsin Manufacturing Extension Partnership and the Madison Quality Improvement Network (I have managed MAQIN’s web site since it was created - John Hunter).

Related: Best Research University Rankings - 2007 - S&P 500 CEOs - Again Engineering Graduates Lead - Invest in New Management Methods by William G. Hunter, Commentary to the Milwaukee Journal, 1986

Classroom projects translate into immediate workplace gains for working professionals in engineering

Good news. Related: Wisconsin Manufacturing - Improving Engineering Education - Teaching Quality Improvement by Quality Improvement in Teaching - The Lean MBA

The classic Statistics for Experimenters has been updated by George Box and Stu Hunter, two of the three original authors. Bill Hunter, who was my father, and the other author, died in 1986. Order online: Statistics for Experimenters: Design, Innovation, and Discovery , 2nd Edition by George E. P. Box, J. Stuart Hunter, William G. Hunter.
I happen to agree with those who call this book a classic, however, I am obviously biased.

Google Scholar citations for the first edition of Statistics for Experimenters.
Citations in Cite Seer to the first edition.

The first edition includes the text of Experiment by Cole Porter. In 1978 finding a recording of this song was next to impossible. Now Experiment can be heard on the De-Lovely soundtrack.

Text from the publisher on the 2nd Edition:
Rewritten and updated, this new edition of Statistics for Experimenters adopts the same approaches as the landmark First Edition by teaching with examples, readily understood graphics, and the appropriate use of computers. Catalyzing innovation, problem solving, and discovery, the Second Edition provides experimenters with the scientific and statistical tools needed to maximize the knowledge gained from research data, illustrating how these tools may best be utilized during all stages of the investigative process. The authors’ practical approach starts with a problem that needs to be solved and then examines the appropriate statistical methods of design and analysis.
(more…)

Business Week has several good articles on the topic of China’s Economic impact including: Shaking up Trade Theory and The China Price.

In Shaking up Trade Theory Aaron Bernstein explores: “The fact that programming, engineering, and other high-skilled jobs are jumping to places such as China and India seems to conflict head-on with the 200-year-old doctrine of comparative advantage.” Over the last few years the white collar job losses in tech US have seemed to cause quite a bit more concern than the manufacturing and other job losses of the 1980s and 1990s. His article does a good job of exploring this issue within the limits of a short magazine article.

He captures the surprise economist (in the US) see because “Conversely, India, where just a fraction of its 400 million-plus workers have gone to college, should grab the low-skilled work and leave higher-end products to the U.S.” That conflicts with the data that many high skilled jobs are going to India (and elsewhere). The US Economists don’t seem to realize India is producing as many college educated engineers as the US. So India also has hundreds of millions of low skill workers that doesn’t mean they don’t also have plenty of high skilled worked (that speak English, which is, of course a huge benefit that is less true of Chinese high skilled workers).

Ok, I need to do better research but here is one source: “I know that US production of engineers declined from about 80K (in ‘85) to about 65K - but is back up to about 75K in the latest data. For context, however, the production of engineers is over 200,000/yr in each of China and India.” Wm. A. Wulf, President, National Academy of Engineering (United States) in talk entitled: Out-sourcing/Off-shoring of Engineering Jobs. - Update: see USA Under-counting Engineering Graduates
(more…)