Management Improvement Blog Carnival #190
The Curious Cat Management Carnival is published twice each month. The posts selected for the carnival focus on the areas of management improvement I have focused on in the Curious Cat Management Improvement Guide since 1996: Deming, evidence based management, systems thinking, respect for people, applied statistics, etc..
photo of (from right to left) Peter Scholtes, John Hunter and George Box in Madison, Wisconsin at the 2008 Deming Conference
- George Box (1919 to 2013) by John Hunter – George Box was a very kind, smart, caring and fun person. He was a gifted storyteller and writer. He was also one of the most important statisticians of the last 100 years. He had the ability to present ideas so they were easy to comprehend and appreciate…
- George Box: A remembrance by Bradley Jones – “His greatest contribution to my life was the wonderful book, Statistics for Experimenters, which he wrote with William G. Hunter and Stu Hunter and published in 1978, the same year he served as president of the American Statistical Association. I remember the excitement I felt on reading the description of how the attainment of knowledge is an endless spiral proceeding alternately from deduction to induction and back. Even now, I recall with pleasure the discussion of the randomization distribution early in the book.”
- Getting Started with Factorial Design of Experiments by Eston Martz – “When I talk to quality professionals about how they use statistics, one tool they mention again and again is design of experiments, or DOE. I’d never even heard the term before I started getting involved in quality improvement efforts, but now that I’ve learned how it works, I wonder why I didn’t learn about it sooner. If you need to find out how several factors are affecting a process outcome, DOE is the way to go.”
- Brian Joiner Podcast on Management, Sustainability and the Health Care System – Recently Brian has shifted his focus to the health care system (while maintaining a focus on quality principles and sustainability). “Our health care system is an economic tsunami that is about to overwhelm us if we don’t do something very significant, very soon.”
Curious Cat 5th Annual Management Blog Review – Part 2 of 2
The 5th annual Curious Cat Management Blog Review has been completed.
This year, 15 blogs (a record) reviewed a total of 39 management blogs (not a record, in 2010 44 were reviewed).
4 blogs have been reviewed every year: Curious Cat Management Improvement Blog, Evolving Excellence, Gemba Panta Rei (all of which were reviewed by Ron Pereira on Lean Six Sigma Academy in 2008) and Timeback Management which was reviewed by me here on the Curious Cat Management Improvement blog. 2008, and this year, are the years that prevented several others from recording 5 year appearances. Curious Cat Management Improvement Blog and Evolving Excellence are the only 2 blogs to have hosted a review every year.
Here are links to the those reviews that have been posted since part 1 (with the number of years each author has participated in the annual review).
Author of blog
||John Hunter, Curious Cat Management Improvement Blog
||Gemba Walkabout and Not Running a Hospital
||Karen Wilhelm, Lean Reflections
||Michel Baudin and Square Peg Musings
||Mark Hamel, Gemba Tales
||Nicole Radziwill, Quality and Innovation
||Business 901, Design Thinking, Peter Bregman and Stats Made Easy
||Joe Dager, Business 901
||Beyond Lean and Knowledge Jolt with Jack
||Scott Rutherford, Square Peg Musings
||Lean Pathways, Quality and Innovation and Squawk Point
||Gregg Stocker, Lessons in Lean
Follow the management carnival all year with twice monthly highlight of management blog posts.
See annual review posts for 2011 – 2010 – 2009 – 2008
Curious Cat 5th Annual Management Blog Review – Part 1
This is the 5th year in which multiple management blogs have participated in reviewing the year in management blogging. Once again we have many great blogs reviewed. Each year a few blog authors stop, or nearly stop publishing, but each year more great new management blogs start.
Here are links to the reviews that have been posted so far with the number of years each author has participated in the annual review.
||Author of blog
||Kevin Meyer, Evolving Excellence
||Edit Innovation and TimeBack Management
||Dan Markovitz, TimeBack Management
||Evolving Excellence and Brad Power on HBR blog
||Tanmay Vora, QAspire
||HR Bartender, Jamie Flinchbaugh and Seth Godin
||Mark Hamel, Gemba Tales
||Old Lean Dude
||Tim McMahon, A Lean Journey
||Curious Cat Management Improvement Blog, encob blog and Kaizen Notebook
||Matt Wrye, Beyond Lean
||Lean Blitz and My Flexible Pencil
||Gemba Panta Rei, Lean Edge and Lean Reflections
||Evan Durant, Kaizen Notebook
||Gemba Tales and Gotta Go Lean
||Dragan Bosnjak, encob blog
||Gemba Coach and The Lean Edge
||Scott Rutherford, Square Peg Musings
Curious Cat Management Improvement Blog Carnival #174
The Curious Cat management blog carnival is published 3 times a month with hand picked recent management blog posts. I also collect management improvement articles for the Curious Cat Management Articles site; an RSS feed of new article additions is available.
Management Improvement Blog Carnival #157
The Curious Cat management blog carnival is published 3 times a month with hand picked recent management blog posts. I also collect management improvement articles for the Curious Cat Management Articles site; you can subscribe via RSS for new article additions.
More 2011 Management Blog Roundup Posts Added
As we start 2012, the 4th Annual Management Blog Roundup continues. Once again some of the most popular management bloggers are taking a look back at the last year in the management blogging world. The following reviews have been added since my last update:
- Jamie Flinchbaugh, on his blog of the same name, took a look at 3 blogs, including this one, Curious Cat Management Improvement, as well as: Old Lean Dude and Brad Power’s posts at the Harvard Business Review
- Mark Anderson, at Stats Made Easy, added another post looking at: Unfolding Leadership.
- Karen Wilhelm, of Lean Reflections, took a look back at the posts on: The Mistake Bank, Lean Thinker and Business 901.
- Ron Pereira, of the LSS Academy provided links to interesting posts from the last year on some more excellent blogs: Dan Pink, Evolving Excellence and Got Boondoggle.
- Mark Hamel, at Gemba Tales, took on the task of the quite prolific Mark Graban’s Lean Blog. Mark Graban is also selling an ebook of his best 2011 blog posts.
- And I reviewed two great management blogs, right here on this blog (the Curious Cat Management Improvement Blog, of course): Gemba Panta Rei and Lean Six Sigma Academy.
These posts provide many great ideas for you to apply in the new year. The 2011 management blog roundup has more great posts coming up in the next week. The home page for this collaborative effort of many management bloggers provides links to all the posts in the 2011 Management Blog Roundup.
Related: 2010 Management Blog Roundup – 2011 Management Blog Roundup Begins – Curious Cat Management Blog Directory
2011 Management Blog Roundup: Gemba Panta Rei
For my contribution to the 4th annual management blog roundup I will take a look at 3 management blogs. In this post I look back at the year that was at the Gemba Panta Rei blog.
We are lucky to have so many great management blogs to read all year that provide inspiration and great advice. This year 12 management bloggers contributed to highlight nearly 40 blogs, be sure to check out all the posts.
Jon Miller is the of the Executive Director of Kaizen Institute Consulting Group and author of the excellent Gemba Panta Rei blog. With so many good management blogs it is hard to read all the good posts, but this is one blog that is at the top of my to do list.
Jon provides extremely thought provoking posts that challenge managers to think. Over the years I have been thinking about why so many organizations fail to get most of the benefits provided by lean thinking and I have become more convinced in recent years a significant problem is the oversimplification and desires for solutions that don’t require thought. If you are not willing to spend time thinking about the profound implications of lean thinking the benefits you can achieve are several limited. Jon’s blog will help you by providing a reminder. But you then have to think yourself about how the ideas he raises relate to your situation. A few posts from last year in this vein:
- The New Math of Daily Kaizen – “When kaizen is done in ways that it involves everybody and everywhere, but not on a daily basis, the gains from each additional person or area is additive. However, when even one person in one area is able to do kaizen every day, a curious thing happens. The impact is not additive. It is geometric, transformational.” [Lean is geometric, transformational, when done right. Reading Jon's blog and adopting fundamental changes in how you think and work is how you can find yourself on this path instead of one where you have incremental success but not much more. - John]
- Lean Maturity and the Four Stages of Competence – “The lean journey is a long and arduous one. It spans one’s full lifetime… There is a larger contest that is being played out every day: the battle of backsliding versus continuous improvement.”
- The Importance of Thinking About the Box – “The fruit I buy travels in boxes of metal, wood, cardboard and finally reaches me in a plastic container. Nature only makes containers that are edible, biodegradable or both. That is a thinking box worth stepping back into.”
- Why Don’t We See More QC Circles? – “Even today the span of control of a typical leader is far too large and ineffective, driven by direct-to-indirect labor ratios and financial models that are divorced from the reality that people who function in small teams can solve and prevent problems in ways that lower cost. [I recently posted some comments on QC circles - John]
- Kitchen Jidoka: Low Cost Automation Example – “separate human work and machine work so that humans can do less non value added and more value added work within a given period of time… Second, autonomation is used to prevent processes from making error after error by building in en error prevention or detect-and-stop functions.
Another theme on the Gemba Panta Rei blog is ambiguous visual controls. Effective visual management tools greatly enhance safety, productivity and usability. But using a concept is not the same thing as successfully using it, as the periodic posts on failed attempts Jon posts illustrates very well. Ambiguous Visual Controls: Airport Hotel Edition, too much information, in the park, lost in the supermarket…
Take a look at the other 2011 Management Blog Roundup posts.
Management Improvement Carnival #149
Jon Miller hosts Management Improvement Carnival #149 looking at blog posts examining motivation, highlights include:
- a wonderful cat photo
- Kevin Meyer found some bright spots on his trip to India and documented them in several fun articles in Evolving Excellence. My favorite was leadership lessons from Ganesha, a set of mindsets and behaviors that are both motivating personally and constructive in motivating others.
- On productivity and motivation, one article began by explaining how researchers found that doing or saying something nice, even if this was a very small gesture, has proven to improve the job performance of people including doctors. The premise is that positivity promotes performance.
- Addressing the question of “Where do I start?” in learning lean thinking and putting it into practice, Mark Rosenthal suggests adopting the find the bright spots advice from the book Switch. Finding brights spots is always good advice. While companies fail at thing for a wide variety of local and specialized reasons, success tends to cluster around a handful of factors; motivated people; removing waste, variation and burden; a long-term view. We need to drill a level deeper in each one of these.
I agree that motivation is a very important topic. I think trying to improve management without a good understanding of how people are really motivated is very difficult and weaknesses in this area end up frustrating many improvement efforts.
Related: Incentivizing Behavior Doesn’t Improve Results – Motivate or Eliminate De-Motivation – You’ve Got to Find What You Love
Management Improvement Carnival #148
Jamie Flinchbaugh hosts Management Improvement Carnival #148, highlights include:
- Since I’m just back from the 1st Lean for HR Summit, I thought I would also showcase an HR-oriented blog. This one from Emily Douglas challenges HR to step up to the plate in The HR Puzzle.
- Old Lean Dude, aka Bruce Hamilton, aka “Toast Guy”, writes in Illogical Progression on how hoshin gets used as an organization progresses on their lean journey.
- Michael Baudin writes about the use of sports metaphors in Black belts, scrums, and other metaphors. His opening sentence says it all: “To be useful, a metaphor must help understanding.” Too often, metaphors are cute but not useful.
- Matt Wrye, a lean practioner blogging at Beyond Lean, writes Hired for one. Promoted for another. It’s a reflection on the balance between technical and relationship skills.
Make sure you check out the full carnival for many more great management posts.
Management Improvement Carnival #145
The Curious Cat Management blog carnival highlights recent management blog posts 3 times each month. The posts generally focus on the areas I have focused on in the Curious Cat Management Guide since 1996 (Deming, evidence based management, lean manufacturing, agile software development, systems thinking…).
Me in my father's office, drawing by John, photo by Bill Hunter
- Why Startup Hubs Work by Paul Graham – “The problem is not that most towns kill startups. It’s that death is the default for startups, and most towns don’t save them… Both components of the antidote—an environment that encourages startups, and chance meetings with people who help you—are driven by the same underlying cause: the number of startup people around you.” [Creating entrepreneurship hubs is extremely important economically. Many countries are very interested in making this work for them. Doing so is not easy and still is a huge advantage the USA benefits from in the Valley and also NYC, Boston... - John, previous post: The Future is Engineering]
- “Management By Walking Around” vs. “Gemba Walks” by Mark Graban – “Study the Toyota model. Read Norman Bodek’s article. Read Quint Studer’s work on “rounding for outcomes” (a great thing to read whether you are in healthcare or not). Studer emphasizes stopping to truly engage with employees, not just slapping them on the back. Bonus – read Jamie Flinchbaugh’s IndustryWeek piece on effective gemba walks.”
- What I Learned From Steve Jobs by Guy Kawasaki – “Customers cannot tell you what they need… Changing your mind is a sign of intelligence…”
- About Spread by Lee Fried – “While spreading standard work over time is essential to increasing the rate of improvement of an organization it will never occur or sustain without simultaneously putting in place a Management system.” [this theme is repeated over and over, without a management system the gains made are real, but small fractions of what is possible when management thinks and acts fundamentally differently - John].
Management Improvement Carnival #139
Randall Munroe illustrates RA Fisher point that you must think to draw reasonable conclusions from data. Click the image to see the full xkcd comic.
The Curious Cat Management Improvement Carnival
has been published since 2006. We find great management blog posts and share them with you 3 times a month. We hope you find these post interesting and find some new blogs to start reading. Follow John Hunter online: Google+
- Questioning the Value of the P-Value by Jon Miller – “Father of modern statistics Ronald A. Fisher invented the p-value as an informal measure of evidence against the null hypothesis. Although often overlooked, Fisher called on scientists use other types of evidence such as the a priori plausibility of the hypothesis and the relative strengths of results from previous studies in combination with the p-value.”
- Teachers Cheating and Incentives by Dan Ariely – “they began to do anything that would improve their performance on that measure even by a tiny bit—even if they messed up other employees in the process. Ultimately they were consumed with maximizing what they knew they would be measured on”
- It’s About The Journey and Sometimes It Starts With Failure by Tim McMahon – “If we allow ourselves to become discouraged during the learning process we may give up right before we reach our goal. Anytime we learn from our efforts we are in the process of succeeding. Each lesson brings us closer to our intended result.”
- When Patents Attack – “as many as 80 percent of software engineers say the patent system actually hinders innovation. It doesn’t encourage them to come up with new ideas and create new products. It actually gets in their way.” (I added “An outdated intellectual property system” as deadly management/economic disease number 9 – building on Deming’s 7 deadly
diseases a few years ago – John). Also from NPR: The Patent War
- 3 Things You Can Do When Your Manager Doesn’t Support Continuous Improvement by Ron Pereira – “So keep fighting… keep learning… keep improving. If you do this, one thing is for certain, you and the organization you work for will be better off even if they don’t realize it.”
Management Improvement Carnival #124
Helitrope Ridge Trail, North Cascades National Park
The management blog carnival is published 3 times a month with select recent management blog posts. Also try Curious Cat Management Articles for online management improvement articles.
- Jerry Seinfeld’s Productivity Secret by Brad Isaac – “Think for a moment about what action would make the most profound impact on your life if you worked it every day. That is the action I recommend you put on your Seinfeld calendar.”
- Employee Engagement by Krista Ogburn Francis – “Meaningful work. Most people want to know that their 8+/- hours of effort aren’t in vain, that their day results in a product or service they can believe in and feel proud of.”
- Going to Gemba by Pascal Dennis – “The more time spent at Gemba, the more you know about what’s actually happening, so the less time you need to spend in meetings trying to figure out what’s going on, and the faster you’ll solve small problems before they become large business killers.”
- The 0th Trap of Teams by Esther Derby – “The zeroeth trap of teams is calling any old group of people a team and then expecting teamwork and collaboration. “
- More Problems is a Good Thing by Kevin Meyer – “To fix the process you must first understand the failures occurring in the process. If you focus on the person caught up in the failed process you won’t learn about many of the failures and therefore won’t have the ability to even start to fix and improve the process.”
- Five Steps to Breaking the Multitasking Cycle by Holly Green – “research shows time and again that business leaders need long periods of uninterrupted time in order to perform at peak levels… Most important, it enables us to refocus on the high-level activities we should be doing that move us closer to our strategic goals.”
- The Toyota Way has worked as it’s supposed to, helping the company to face its challenges by Michael Ballé – “The “problems first” spirit is still alive and well in Toyota, from the president’s comments to reactions on the floor, and as we all know, facing problems doesn’t make them disappear in the instant: it’s a long hard slog. But Toyota has expressed its challenges, and has been working at solving them.”
- The Fine Line Between Micro-Management and Surfacing Problems by Jamie Flinchbaugh – “The problem is that you cannot manage work that you cannot see… The difference between engagement and micro-management is how management responds to this increased transparency.”
- How to Balance Life and Work – “I want you to pause for a minute, you wretched weaklings, and take stock of your miserable existence.” Nigel Marsh paraphrasing Saint Benedict.
Related: Blame the Road, Not the Person – management and leadership quotes – photos of North Cascades National Park
Management Improvement Carnival #122
The management blog carnival is published 3 times a month with select recent management blog posts. Since 2006 the carnival has focused on finding interesting posts for managers on improving the performance of organizations (lean manufacturing, Deming, agile software development, leadership, systems thinking…).
3rd Annual Management Blog Review Part 2 of 2
The management blog review this year, had 14 management bloggers review close to 50 management blogs. See part one of the roundup. And here are links to the new review posts:
Mark Hamel posted his 3rd review (the first 2 are listed in part one) covering John Shook’s Lean Management Column.
Karen Wilhelm reviewed Design Thinking, The Lean Edge and Thinking for a Change and posted a diagram showing the links between the blogs involved in the annual review.
Wally Bock provided a look at Management Excellence, Maximize Possibility, QAspire and Winning Workplaces.
I took a look back at Dennis Stevens, How to implement “Lean Thinking” in a Business and the Three Star Leadership Blog.
And Jon Miller wrapped things up with a post on the health care system and DailyKaizen and the Lean Thinker.
Once again I think the review provided a reminder many excellent posts from the last year and showed us some posts we missed. In addition, hopefully you found new blogs to add to the RSS feeds you subscribe to. With the enormous number of excellent management blogs, it makes me wonder why we still see so many management miscues.
I hope you enjoy the reviews and find some useful ideas and some new blogs to follow. Keep up with the regular management blog carnival, publishing 3 times a month.
Related: 2009 management blog review – management improvement articles
Annual Management Blog Review: Software, Manufacturing and Leadership
In my contribution to the 3rd annual management blog roundup I will take a look at 3 blogs: Dennis Stevens, How to implement “Lean Thinking” in a Business and the Three Star Leadership Blog. This year 14 management bloggers contributed to highlight over 40 blogs, be sure to check out all the posts.
writes a blog of the same name focused on agile software development principles with a strong focus on Dr. Deming’s ideas and lean thinking.
- What’s Deming got to do with Agile – “Deming is not about manufacturing. He is about showing management how to create an environment for success. Deming is about culture – and his System of Profound Knowledge creates an environment that is especially effective for knowledge work… In knowledge work, where products are invisible, impact can be difficult to demonstrate. Kanban clearly shows progress and demonstrates the contribution of each person to the delivery of value. Additionally, PDSA provides opportunities for everyone to contribute to improving the quality of the organization’s capabilities.”
- Kanban Mental Models and Double Loop Learning – “the Kanban cycle supports continuous learning that the team internalizes. Argyris’s model gives us some insight into why Kanban teams are consistently achieving double-loop learning and rapid maturity.”
- We are Doing QQ All Wrong- “Developers should be using tools that support automated unit testing and only checking in code that passes all their unit tests… Test driven development or test just after development should be ubiquitous – but it is not. Continuous Integration environments that ensure that each check-in results in a valid and testable platform help teams perform integration and build validation.”
- Shorten and Reduce Variability in Lead Times Using Kanban – ” identify and leverage strategies like reducing waiting, reducing rework, making work ready, defining small size work, and swarming, to improve lead time. Tracking causes of defects and blockages can help make decisions to focus these strategies appropriately. Reducing lead time duration and variability will result in increased predictability, faster feedback, improved flexibility and responsiveness.”
Tracey Richardson writes the How to implement “Lean Thinking” in a Business blog focused on the lean manufacturing and the Toyota Production System.
- Common Mistakes when we are Problem Solving – “Not utilizing the ‘Power of the gemba’,–or often referred to as “Go see the work/process“.!! I often see teams working together in a room trying to solve the problem by using their experiences, hypothetical guesses, and what their opinion is. I quickly disperse the huddle to “go-see” with their own eyes the current situation.”
- How many different types of A3′s are there? – “I will briefly describe the 4 different types of A3′s and when to use them based on my experience: Problem Solving A3, Proposal A3, Status Report A3, Strategic Planning A3. All A3′s should follow the PDCA thinking regardless of which type you are working on.”
- Why is asking “Why” so important? – “It is important to ask why repeatedly when visiting the gemba to determine what is current happening versus what should be happening. In many cases we stop at a symptom to the problem because we are often pressured for results and quickly solving the problem without going past the symptom seems to be the best answer.” [this one is actually from 2009 but I included it anyway - John]
Posted by John Hunter
, Lean thinking
, Quality tools
, Software Development
, Toyota Production System (TPS)
Tags: agile management
, lean manufacturing
, Lean thinking
, Quality tools
, Software Development
3rd Annual Management Blog Review Part 1
This year the management blog review has 14 management bloggers taking a look at close to 50 management blogs. Here are links to the blog roundups published so far:
Jamie Flinchbaugh started things off with posts on: Curious Cat Management Improvement Blog, Lean Reflections, A Lean Journey and Beyond Lean. Jamie did a very nice job of including photos of some of the bloggers and seemed to start a nice trend for some of the other review posts.
Dan Markovitz provided a look at posts from 99% by Behance, Peter Bregman, and Work Matters with Bob Sutton.
Mike Wroblewski followed up his recent regular management carnival post with reviews of Improve with Me, Lean for Everyone and My Flexible Pencil. And shortly will round off his yearly recaps with Training Within Industry.
Tanmay Vora focused on the important topic of developing people through the Glyn Lumley, Great Leadership and Renegade HR bloga.
Tim McMahon took a post for each blog and also included pictures for Jamie Flinchbaugh, Gemba Tales, Gotta Go Lean and Got Boondoggle?. Which also ties Tim with Mike for the lead in reviewing blogs of those those posting management blog reviews (they both reviewed 3 of the 14 reviewers).
Ben Eubanks highlighted posts from A Girl’s Guide To Project Management, Lean Leaders Blog and Making IT Clear.
Shaun Sayers provided a look back on the year at the Learn Sigma blog.
As we did last year I think the review is providing a nice reminder of some excellent posts from the last year and showing us some posts we missed. In addition, hopefully you will find new blogs to add to our feed reader. There are an enormous number of excellent management blogs. It makes me wonder why we still see so many management miscues
Even with all that we are not quite half way through the review of what the year 2010 offered readers of management blogs. I hope you enjoy the reviews and find some useful ideas and some new blogs to follow. Keep up with the regular management blog carnival, publishing 3 times a month.
The 3rd Annual Management Blog Review Has Begun
Jamie Flinchbaugh has started off the management blog year in review with a look back at the year here: Blog Carnival Annual Roundup: 2010 – Curious Cat Management Improvement Blog.
Take a look at some of the posts he highlighted from the year and feel free to note some of your favorite posts in the comments below.
Again this year we have many management bloggers joining the annual roundup. Over the next 3 weeks posts will be seen on some great blog, including: Gemba Panta Rei, Evolving Excellence, Stats Made Easy, TimeBack Management and many more.
You can see a full list of hosts and link to their annual roundups on the Management Blog Year in Review 2010 home page. Also, see the wrap ups of2009 and 2008.
Management Improvement Carnival #114
Rally to Restore Sanity and/or Fear with Jon Stewart and Stephen Colbert, October 30th 2010, Washington DC. Photo by John Hunter.
The Curious Cat management blog carnival selects recent management blog posts 3 times each month. Since 2006 the carnival has focused on finding posts to help managers innovate and improve (Deming, lean manufacturing, agile software development, data based decision making, systems thinking…).
- If Jon Stewart can do it, so can you by Dan Markovitz – “Get it? It’s a process. Even for something as creative as writing jokes, there’s a structure to follow. And by establishing that structure, they can unleash their comedy.” [Process Improvement and Innovation - John Hunter]
- How I (try to) add value as an investor by Gabriel Weinberg – “I’ve been doing this startup stuff for a while now, pretty much all by myself or with one other person. So I’ve done most startup things, i.e. from incorporation papers all the way to an exit and everything in between. Moreover, I want to be closely involved. For most of the companies I’m involved with, we try to have frequent Skype chats (weekly to every few weeks) to discuss whatever is in front of them.”
- Inspired by Shingo Again by Mike Wroblewski – “Mr Shingo suggested that every management person should go to gemba at least once everyday, and stay in one spot for at least 30 minutes to observe. This is every person in management, not just the plant production leaders.”
- 5 Ways to Influence a Culture of Engagement by Trish McFarlane – “2. Provide challenging work assignments… 4. Connect employees to the organization’s mission 5. Be intentional, honest, and interact with integrity”
- You might think with all the good books and blogs on management, pretty soon there really isn’t anything more managers need to help them. But what organizations keep doing, provides evidence there is going to be work to do for a long time. Beyond Crazy by James Kwak – “The ‘star’ example is Texas A&M, which created a report showing a profit-and-loss summary for each professor or lecturer, where revenues are defined as external grants plus a share of tuition professor P&L.” Taiichi Ohno knew about the failures of cost accounting.
- Back to Basics with Kanban – “This list of 5 core practices used in organizations with successful Kanban implementations gives us a definition for how to implement the Kanban Method. These practices represent the seed conditions in any organization that may enable a successful Kanban-based change initiative.”
- Failure to Plan is a Plan for Failure by Orrin Woodward – “Let’s go through each step of the PDCA process starting with the Plan step. What is the Plan and how do I use it to improve? The Plan is a way to test ones hypothesis or models of life.”
- Deming’s long forgotten chain reaction by Gede Manggala – “Too much focus on cost saving will alienate your customers and make your employees unmotivated. This is why, companies which too much rely on cost saving will fall into the ‘doom loop’”
Posts on Managing People from Around the Web
My thoughts on managing people are based on Dr. Deming’s thoughts on management. The over-simplified explanation is that people want to do good work. Performance problems should be looked at first, second, third, fourth and fifth as problems with the system not the individual.
I believe organizations should practice continual improvement with the participation of everyone. Decisions should be based on evidence not the opinion of the highest paid person in the room (or even worse – “policy”). Coaching is good. Performance appraisals are bad.
Poor performing processes need to be improved by the people working on those processes. Those people need to be provided the tools (knowledge, time, support) to improve.
People don’t need to be motivated and empowered they need to be given the the opportunity to do what they want to do naturally: a good job. Managers need to help people by eliminating the de-motivation that so many organizations seem designed to create for people at work.
Management and human resource staff need to do a much better job of providing people opportunities to do a good job and take pride in their work. Far too many people are forced to suffer through poorly managed systems when trying to do their jobs. By improving the work environment, organizations can improve their results (customer satisfaction, profit, productivity…) and employee satisfaction.
Developing Staff, Managing People, Coaching
- Managing The Good, The Bad and The Ugly with Your Employees by Jim Keenan – “I believe coaching people is a process. I don’t believe coaching people or managing people can be done reactively… To develop the strengths or mitigate the weaknesses of your employees, get them on the table early and keep them on the table.”
- The Eight Steps to Driving Successful Large Scale Change by John P. Kotter – “The obstacles take many, many forms: bosses who haven’t bought in; IT systems not capable of supporting the strategies; lack of the skills needed to make the vision a reality; a lack of training to develop these missing skills. The guiding coalition finds ways to eliminate these obstacles, empowering people to do what they want and what the change effort requires.” from his new book Buy-In: Saving Your good idea from getting shot down.
- Do more experiments faster by Tom Peters – “The best performers, I said, seesawed back and forth between ‘ideas’ and ‘actions.’ That is, they had a ‘big idea.’ (Or a small one, for that matter.) Rather than think it to death, they immediately got the hell into the field and experimented with some element of it (a prototype). They watched what happened, adjusted, and then quickly ran another experiment.” [use this idea in your coaching - (experiment and adjust) and also as a guide to those you are coaching - John Hunter. by the way I completely agree with doing more experiments faster. I completely disagree with the idea systems thinking somehow precludes that.]
- A Secret No One Tells New Managers by Wally Bock – “Controlled confrontation is a key part of being a boss… Your objective is for your team member to leave your meeting thinking about what will change and not how you treated them.”
Good Policies for Managing People
- Start at the Wall by Paul Hebert – “How many of the processes actually decrease effectiveness and are really barriers enacted years ago for issues that no longer are issues? What ‘behavioral’ issues could be solved by changing the environment the person is in?”
- Standardization the prerequisite for any meaningful improvement by Steven Spear – “Without defining what you expect to do and what you expect to happen, you cannot meaningfully determine if what is happening is a bona fide problem or merely the result of work done out of control.”
- Social Learning = Organically Sloppy. How business really gets done by Kevin Grossman – “Social learning welcomes impromptu scenario-based training and development opportunities. Organically sloppy, the way we really learn to transform ourselves and the business.”