Monthly Archives: October 2016

Bell Labs Designing a New Phone System Using Idealized Design

I remember hearing this same story when Russ Ackoff spoke at the Hunter Conference on Quality (which was named in honor of my father) in Madison, Wisconsin. If you haven’t heard this story you are in for a treat. And … Continue reading

Posted in Innovation, Management, Process improvement, Systems thinking | Tagged , , , , , , , , | 3 Comments

Burning Toast: American Health System Style

Democrats and Republicans have created a health care system in the USA over the last 40 years that “burns toast” at an alarming rate. As the symptoms of their health care system are displayed they call in people to blame … Continue reading

Posted in Economics, Health care, Management, Public Sector | Tagged , , , , , | Comments Off on Burning Toast: American Health System Style