5 June 2005 Dilbert Strip on motivational posters – [update - well the pointy haired bosses running the site removed the page so we removed the link] New update the phb has been overthrown. Here is the strip:
The point of that poster is your spirit should soar like an eagle while you continue to do mundane work
Dilbert can show the silliness that is common place in many workplaces, as just that – silly. Point 10 of Deming’s 14 points called on management to eliminate slogans. Deming refined the wording as he learned: the text from the Deming Institute site now states:
Eliminate slogans, exhortations, and targets asking for zero defects or new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force.
That text works well for me, but I think Dilbert provides a great service in pointing out the same idea that such slogans are silly and even harmful in a way many others find more accessible. Of course most managers don’t seem to notice when Dilbert points out that a management “tool” they use lacks value – that the “emperor has no clothes” (The Emperor’’s New Suit by Hans Christian Andersen, 1837).
August 13th, 2006 at 3:45 pm
Another poster example: Ambition – The journey of a thousand miles sometimes ends very, very badly…
February 3rd, 2010 at 8:49 am
[...] managers have to know it is very easy for people to see the lack of cloths on the emperor slogan. Dilbert does a great job showing the risks of using slogans. Those you are targeting the slogan to are more likely to think like Dilbert than the they are to [...]