Dilbert and Deming
Posted on June 5, 2005 Comments (3)
5 June 2005 Dilbert Strip on motivational posters – [update - well the pointy haired bosses running the site removed the page so we removed the link] New update the phb has been overthrown. Here is the strip:
Dilbert can show the silliness that is common place in many workplaces, as just that – silly. Point 10 of Deming’s 14 points called on management to eliminate slogans. Deming refined the wording as he learned: the text from the Deming Institute site now states:
That text works well for me, but I think Dilbert provides a great service in pointing out the same idea that such slogans are silly and even harmful in a way many others find more accessible. Of course most managers don’t seem to notice when Dilbert points out that a management “tool” they use lacks value – that the “emperor has no clothes” (The Emperor’’s New Suit by Hans Christian Andersen, 1837).
Categories: Deming, Management, Psychology
Tags: Deming, demotivate, Fun, motivation
3 Responses to “Dilbert and Deming”
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August 13th, 2006 @ 3:45 pm
Another poster example: Ambition – The journey of a thousand miles sometimes ends very, very badly…
February 3rd, 2010 @ 8:49 am
[...] managers have to know it is very easy for people to see the lack of cloths on the emperor slogan. Dilbert does a great job showing the risks of using slogans. Those you are targeting the slogan to are more likely to think like Dilbert than the they are to [...]
August 12th, 2010 @ 10:14 am
I have had the exact experience Dilbert does of tech support refusing to think about the actual symptoms of the problem and insisting on following some script and wasting my time – repeatedly…