-
Tags
ASQ Influential Voices blogs Books Career Carnival commentary continual improvement Creativity curiouscat Customer focus customer service Data Deming Economics engineering Google Health care Innovation internet Investing IT John Hunter leadership lean manufacturing Lean thinking management Management managing people Manufacturing organization as a system Popular Process improvement Psychology Public Sector Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
-
Categories
- Books
- Career
- Carnival
- China
- Competition
- Creativity
- curiouscat.com
- Customer focus
- Data
- Deming
- Design of Experiments
- Economics
- Education
- Fun
- Health care
- India
- Innovation
- Investing
- IT
- Lean thinking
- Management
- Management Articles
- Manufacturing
- Performance Appraisal
- Popular
- Process improvement
- Psychology
- Public Sector
- Quality tools
- quote
- Respect
- Science
- Six sigma
- Software Development
- Statistics
- Systems thinking
- Tags
- Theory of Constraints
- Toyota Production System (TPS)
- Travel photos
- UK
- webcast
Category Archives: Software Development
Interviews on Software Testing
I haven’t added a new post here recently. One of the things that has been keeping me busy is putting together some interviews on software testing. Here are excerpts from 3 of the interviews: Testing Smarter with Alan Page Hexawise: … Continue reading
Posted in Software Development
Tagged interview, Software Development, software testing
Comments Off on Interviews on Software Testing
Add Constraints to Processes Carefully
Take great care in adding constraints to processes to avoid doing so needlessly. Online you will frequently find forms that have required fields that needn’t be. Certainly if you were designing with focus on what is best for customers those … Continue reading
Posted in Customer focus, IT, Software Development
Tagged bad customer service, Customer focus, customer service, IT, mistake-proofing, process thinking, tips, usability
Comments Off on Add Constraints to Processes Carefully
Applying Toyota Kata to Agile Retrospectives
Hakan Forss, King (interactive entertainment games), presentation at the GOTO Copenhagen 2015 conference. I strongly recommend Mike Rother’s book: Toyota Kata. Description from Workshop description “The Toyota Kata Experience” Kata means pattern, routine, habits or way of doing things. Kata … Continue reading
Software Testing and the Impact on Quality
My response to a question on Reddit. “Software quality does not come from testing” Does anybody have any thoughts on the validity of the above statement? That statement is similar to the idea you can’t inspect in quality. Basically “Inspection … Continue reading
Posted in IT, Software Development
Tagged Deming, inspection, quality, Software Development, software testing
2 Comments
Use Urls – Don’t Use Click x, Then Click y, Then Click z Instructions
In the 1980s software applications had to use click x, then click y, then click z type instructions to get you to a specific location in a software application (or at least they had a decent excuse to do that). … Continue reading
Posted in Customer focus, Software Development
Tagged Customer focus, internet, IT, Software Development, tips, usability
2 Comments
Building a Great Software Development Team
Elliot: I worked with some of the best programmers I’ve ever known at the tiny, obscure ASEE Adam Solove: Why do you think that happened? They hired for passion, rather than experience? If I had to pick one thing, passion … Continue reading
Deming and Software Development
I am sometimes asked about how use Deming’s ideas on management in a software development context. My belief is Deming’s ideas work extremely well in a software development context. The main issue is often unlearning some assumptions that people might … Continue reading
What is the Explanation Going to be if This Attempt Fails?
Occasionally during my career I have been surprised by new insights. One of the things I found remarkable was how quickly I thought up a new explanation for what could have caused a problem when the previously expressed explanation was … Continue reading
Posted in Creativity, Innovation, Management, Process improvement, quote, Software Development, Systems thinking
Tagged Creativity, curiouscat, experiments, John Hunter, problem solving, Psychology, Software Development, tips
Comments Off on What is the Explanation Going to be if This Attempt Fails?
Double Loop Learning Presentation by Benjamin Mitchell
Benjamin Mitchell – Using the Mutual Learning Model to achieve Double Loop Learning [the original video is not online anymore, I replaced it with another presentation by Benjamin on the same topic at a different conference at close to the … Continue reading
Posted in Management, Process improvement, Psychology, Software Development
Tagged change, communication, Deming, management, management webcast, Process improvement, Psychology, theory of knowledge
Comments Off on Double Loop Learning Presentation by Benjamin Mitchell
Functional Websites are Normally Far Superior to Apps
An email to I just sent to Uber I understand the regular Uber app not having a functional website. Uber Eats not having a functional website is super lame. It strikes me similar to Walmart 15 years ago telling people … Continue reading →