Category Archives: Respect

Many Good Employees Want to Continue to Do Their Current Job Well

Far too much focus on managing people is given to helping them get ahead. Yes many people want to be promoted, and it is good to help them. But I would guess a majority of people really don’t (at this … Continue reading

Posted in Management, Psychology, Respect | Tagged , , , , , | 1 Comment

Maslow on Dealing with Authoritarians

Maslow’s hierarchy of needs is well known as a fundamental principle of human psychology. Maslow also said: “It is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.” Maslow on … Continue reading

Posted in Books, Management, Psychology, Respect | Tagged , , , , , | Comments Off on Maslow on Dealing with Authoritarians

Respect People by Creating a Climate for Joy in Work

Respect for people sure sounds great. And most of us have plenty of experience with organizations that dis-respect people continuously (both employees and customers). So what does respect for people mean at the core? For me: A system that lets … Continue reading

Posted in Deming, Management, Psychology, Respect | Tagged , , , , | 8 Comments

Why Lean is Different

[the broken link to the embedded video was removed] Short webcast by Michael BallĂ© discusses what makes lean manufacturing different: going to where the work is done, standardize processes (from the gemba view), practice respect for people and continually improve. … Continue reading

Posted in Management, Process improvement, Psychology, Quality tools, Respect, webcast | Tagged , , , , , , , , | 2 Comments

Quality is Made in the Board Room

Dr. Deming stated “Quality is made in the board room,” page 202 Dr. Deming: the American who taught the Japanese about quality. I believe, once the board and executive leadership has put in place the right management system (one that … Continue reading

Posted in Deming, Management, Respect, Systems thinking | Tagged , , , , , , | 3 Comments

Is Using the Words Resources or Assets When Talking About People the Problem?

I don’t have any problem with the words resource or assets when discussing people (I know lots of people seem to get excited about those words). What I care about is behavior and organizational systems that embody respect for people. … Continue reading

Posted in Deming, Lean thinking, Management, Psychology, Respect | Tagged , , , , , | 3 Comments

Respect for People Doesn’t Mean Avoiding Any Hint of Criticism

As I said in a post a few years ago on respect for people and Taiichi Ohno‘s sometimes very aggressive style: The difference between respect and disrespect is not avoiding avoiding criticism. In fact often if you respect someone you … Continue reading

Posted in Deming, Lean thinking, Management, Popular, Psychology, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , , , , , , | 4 Comments

The Achilles’ Heel of Agile

Guest post by Jurgen Appelo When I wrote this, I was working in a big open office space in the Van Nelle Factory in Rotterdam (see photo). About 100 people work in an office that was the first of its … Continue reading

Posted in Books, IT, Lean thinking, Management, Psychology, Respect, Software Development, Systems thinking | Tagged , , , , , , , , | 4 Comments

Airport Security with Lean Management Principles

The ‘Israelification’ of airports: High security, little bother We [Israel] said, ‘We’re not going to do this. You’re going to find a way that will take care of security without touching the efficiency of the airport.” … “The whole time, … Continue reading

Posted in Creativity, Customer focus, Deming, Lean thinking, Psychology, Respect | Tagged , , , , , , , , | 1 Comment

Worth Does Not Equal Wealth

Warren Buffet often says he happens to be very good at something that is very financially rewarding – effectively allocating capital. He says this while making the point that plenty of other people are exceptionally gifted in ways that are … Continue reading

Posted in Psychology, Respect | Tagged , , , , , , | Comments Off on Worth Does Not Equal Wealth