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Category Archives: IT
Three Years of Real-World IT Projects In Ruby
Nice webcast by Martin Fowler, Three Years of Real-World Ruby. This talk is probably only of interest to those of you in software development, but for them I think it is an excellent presentation. At work we have been use … Continue reading
Posted in IT, Software Development, webcast
Tagged IT, program management, programming, project management, Ruby, Software Development, webcast
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Management By IT Crowd Bosses
The IT Crowd is a great BBC show on an IT support office in a large organization. The IT staff are knowledgeable and tired of dealing with foolish users of IT. And you wouldn’t want to watch for any customer … Continue reading
Posted in IT, Management, Psychology, Respect
Tagged customer service, internet, IT, management, motivation, respect for people
3 Comments
Computer Network Operations Center Failures
Obviously many businesses are now dependent on computer Network Operations Centers (NOC). Some of these data centers can cause millions of dollars in lost sales each minute if they fail. So sound engineering, including off-site redundancy is critical. Authorize.net is … Continue reading
Posted in Customer focus, Economics, IT, Management, Systems thinking
Tagged customer service, engineering, IT, Systems thinking
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Google Innovates Again with Google Wave
Google Wave is a new tool for communication and collaboration on the web, coming later this year. They are developing this as an open access project. The creative team is lead by the creators for Google Maps (brothers Lars and … Continue reading
Posted in Creativity, Customer focus, Google, IT, Management, Process improvement, Software Development, webcast
Tagged Creativity, Google, Innovation, internet, IT, Software Development
1 Comment
Top 10 Reasons Why Employees Leave in IT
Some of the problems expressed in the post linked to are specific to IT, and some are more important in software development (where as I have said before employees have higher expectations of management than most employees do), but many … Continue reading
Posted in IT, Management, Software Development
Tagged management, managing people, respect for people, Software Development
1 Comment
Joel Spolsky Webcast on Creating Social Web Resources
Joel Spolsky webcast on creating Stack Overflow (with the goal of providing answers to professional programmers) using ideas from anthropology. Once again he provides great information. This is particularly interesting for software development but also just a good presentation for … Continue reading
Posted in Customer focus, IT, Software Development, Systems thinking, webcast
Tagged Customer focus, internet, Joel Spolsky, Software Development, usability, webcast
2 Comments
Build Your Business Slowly and Without Huge Cash Requirements
Get Rich Slow by Josh Quittner At no other time in recent history has it been easier or cheaper to start a new kind of company… These are Web-based businesses that cost almost nothing to get off the ground … … Continue reading
Posted in Career, Competition, Creativity, Innovation, Investing, IT, Management, Systems thinking
Tagged business, Career, Creativity, internet, IT, Lean thinking, Software Development, Systems thinking
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Checklists in Software Development
Verify your work with checklists WHO has recently shown that surgical deaths can be reduced by a third when hospitals follow their Surgical Safety Checklist. The checklist is very low tech. It includes questions like whether the patient has been … Continue reading
The Importance of Making Problems Visible
Great, short, presentation webcast by Jason Yip showing the importance of making problems visible. Anyone interested in software development should watch this, and it is valuable for everyone else, also. Great visuals. Related: Future Directions for Agile Management – Agile … Continue reading
What Managers can Learn From Open Source Project Management
What managers can learn from Open Source by Murray Cumming Motivation: People work on open source projects because they enjoy it. These happy developers are productive developers. Managers of open source projects must ensure that the developers feel valued and … Continue reading
Posted in Creativity, IT, Management, Respect, Software Development
Tagged Customer focus, managers, managing people, project management, Software Development
1 Comment