Category Archives: Deming

Podcast Discussion on Management Matters

I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. This the second part, of 2, of my podcast with Joe Dager, Business 901: Management Matters to a Curious Cat. The first part … Continue reading

Posted in Books, Deming, Management, Psychology, Systems thinking | Tagged , , , , , , , , , , , , | 1 Comment

Process Excellence Network Podcast with John Hunter

Diana Davis with the Process Excellence Network interviewed me for their podcast series, process perspective – Management Matters: Interview with author John Hunter (listen to podcast). Additional details on some of the ideas we discussed: How could they know? Deming’s … Continue reading

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Business 901 Podcast: Two New Deadly Diseases for Business

I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. In this podcast I discuss the 2 new deadly diseases facing companies. The second part of the Business 901 podcast will be posted … Continue reading

Posted in Deming, Economics, Management | Tagged , , , , , , , , | 1 Comment

Leanpub Podcast on My Book – Management Matters: Building Enterprise Capability

I recently was interviewed for a podcast by Len Epp with Leanpub: Leanpub Podcast Interview #9: John Hunter. I hope you enjoy the podcast (download the mp3 of the podcast). In the podcast we cover quite a bit of ground … Continue reading

Posted in Books, Data, Deming, Management, Systems thinking | Tagged , , , , , , , , | 2 Comments

Management Blog Review 2012: Gemba Walkabout

This is my second, of two, 2012 management blog review posts. In this post I look back at the last year on Mike Stoecklein’s Gemba Walkabout blog. Mike is the Director of Network Operations at Thedacare Center for Healthcare Value. … Continue reading

Posted in Carnival, Deming, Health care, Process improvement | Tagged , , , | 1 Comment

Customers

Customer focus is critical to succeed with management improvement efforts. Few argue with that point, though my experience as a customer provides plenty of examples of poor systems performance on providing customer value (usability, managing the value stream well, etc.). … Continue reading

Posted in Customer focus, Deming, Management | Tagged , , , , , , , , , | 11 Comments

Respect for Everyone

TL;DR – The two pillars of the Toyota Way are: respect for people and continuous improvement. One of the big reasons my career followed the path it did (into management improvement) was due to the impact of respect for people. … Continue reading

Posted in Deming, Lean thinking, Management, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , , , | 7 Comments

The W. Edwards Deming Institute Blog

I am authoring the new W. Edwards Deming Institute Blog. Make sure you subscribe to the Deming Institute blog’s RSS feed if you want to keep up with my posts there. Some of the posts so far: Dr. Deming on … Continue reading

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Special Cause Signal Isn’t Proof A Special Cause Exists

One of my pet peeves is when people say that a point outside the control limits is a special cause. It is not. It is an indication that it likely a special cause exists, and that special cause thinking is … Continue reading

Posted in Data, Deming, Management, Manufacturing, Process improvement, Quality tools, quote, Six sigma, Statistics, Systems thinking | Tagged , , , , , , , , , | Comments Off on Special Cause Signal Isn’t Proof A Special Cause Exists

5s at NASA

NASA did some amazing things culminating with landing on Moon. Much of what they did was doing many small things very well. They used 5s, checklists, gemba thinking, usability, simplicity, testing out on a small scale and much more. Here … Continue reading

Posted in Deming, Lean thinking, Quality tools, Systems thinking | Tagged , , , , , | 1 Comment