Category Archives: Deming

Culture Change Requires That Leaders Change Their Behavior

Posted on December 28, 2015 by John Hunter

This month The ASQ Influential Voices are reacting to Luciana Paulise’s post: Facing Cultural Barriers by Leaders to Strengthen a Culture of Quality [the broken link was removed]. As Luciana stated: leaders need to change their behavior first if they … Continue reading →

Posted in Deming, Management | Tagged ASQ Influential Voices, change, culture, leadership, transformation | 3 Comments

Change Management: Create a Culture Seeking Continual Improvement or Use Band-Aids?

Posted on November 17, 2015 by John Hunter

Successfully shepherding change within an organization is often a challenge. Often change management strategies are mainly about how to cope with a toxic culture but exclude the option of fixing the toxic culture. Why not address the root causes instead … Continue reading →

Posted in Deming, Lean thinking, Management, Psychology, Respect, Systems thinking | Tagged change, culture, curiouscat, leadership, managing people, organization as a system, Psychology, respect for people, root cause, trust | 3 Comments

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Posted on March 10, 2015 by John Hunter

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz (buy via Amazon). Transformational Steps A Case Study Madison, Wisconsin (1981-1993) Step 1: Educate and inform everyone in the organization … Continue reading →

Posted in Customer focus, Data, Deming, Management, Respect, Statistics | Tagged Books, case study, change, continual improvement, Customer focus, Data, Deming, leadership, Madison, management, organization as a system, Public Sector, respect for people, TQM, transformation | 6 Comments

A Strong Management System Handles the Transition of Leaders With Ease

Posted on October 29, 2014 by John Hunter

Part three (of three) of an interview of me with Bill Fox has been published. Leadership While Viewing the Organization as a System …So if I see the weak management system as the problem, the solution is not nearly as … Continue reading →

Posted in Deming, Systems thinking | Tagged Deming, interview, John Hunter, leadership, organization as a system | 1 Comment

Remembering Peter Scholtes

Posted on October 14, 2014 by John Hunter

Guest Post by Fazel Hayati [the broken link was removed] Fall always reminds me of my friend Peter Scholtes. It was during 2008 annual Deming Institute fall conference in Madison, Wisconsin when Peter said farewell to his friends and colleagues. … Continue reading →

Posted in Deming, Psychology | Tagged Deming, guest post, Joy in Work, Peter Scholtes | 1 Comment

Revolutionary Management Improvement May Be Needed But Most Management Change is Evolutionary

Posted on August 26, 2014 by John Hunter

This month the ASQ Influential Bloggers were asked to respond to the question – will the future of quality be evolutionary or revolutionary? I think it has been and will continue to be both. Revolutionary change is powerful but very … Continue reading →

Posted in Deming, Lean thinking | Tagged ASQ Influential Voices, change, commentary, continual improvement, leadership, Lean thinking, Toyota Production System (TPS) | 1 Comment

Toyota Posts Record Profit: Splits $15 million in Pay and Bonus for top 21 Executives

Posted on June 2, 2014 by John Hunter

After posting record profits of $17.9 billion Toyota proposes to increase the pay and bonus for the top 21 executives to $14.9 million. That is not as you might expect just the increase in the bonus to the CEO. That … Continue reading →

Posted in Competition, Deming, Investing, Management, Popular, Respect, Toyota Production System (TPS) | Tagged executive pay, executives, leadership, Management, overpaid executives, Popular, respect for people, Toyota | 3 Comments

Cognition: How Your Mind Can Amaze and Betray You

Posted on May 27, 2014 by John Hunter

The webcast above is from the excellent folks at Crash Course. This webcast provides another view into the area of Deming’s management system on the theory of knowledge (the one most people forget), how we know what we know and … Continue reading →

Posted in Deming, Psychology | Tagged Deming, Psychology, Science, theory of knowledge, webcast | Comments Off

George Box Articles Available for a Short Time

Posted on May 14, 2014 by John Hunter

A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading →

Posted in Creativity, Deming, Management, Psychology, Public Sector | Tagged Deming, George Box, management, Management Articles, management system, open access, Psychology, Public Sector, respect for people, Science, society, Statistics | Comments Off

Interview on PDSA, Deming, Strategy and More

Posted on May 8, 2014 by John Hunter

Bill Fox interviewed me and has posted part one of the interview on his web site: Predicting Results in the Planning Stage (sorry, the link has been hijacked to forward to an unrelated page [so obviously I removed the link], … Continue reading →

Posted in Deming, Management, Process improvement, Quality tools | Tagged curiouscat, Deming, experiments, interview, John Hunter, learning, management system, management tools, PDSA, Process improvement, Quality tools, strategy | 5 Comments