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Monthly Archives: December 2005
Six Sigma Hospitality
The Six Sigma Syndrome [the broken link was removed] by Saurabh Jaggi Starwood has run over 3000 projects worldwide to date in areas such as productivity, menu re-design, resort concierge, email marketing and launching a worldwide sales initiative. Another of … Continue reading
Innovate or “Play it Safe” to Avoid Risk
The Xooglers blog has some really interesting posts. In one, “But, but, that’s just crazy talk!” [the broken link was removed], Doug Edwards discusses a great example of what true leadership is about. In my defense, my background conspired against … Continue reading
Posted in Creativity, Google, Innovation, Management, quote
Tagged decision making, Innovation, leadership, management, risk
2 Comments
Data Based Decision Making
Acumen visits Google: As a first step, we hope to collaborate with interested Googlers to find better ways to learn what works around the world. Identifying powerful solutions to poverty that are useful to people in different settings, and that … Continue reading
Posted in Data, Google, Management
Tagged critical thinking, Data, evidence based management, Google
4 Comments
Project Kaizen Co-Blogging Week
The Project Kaizen Co-Blogging Week has started. The posts in the first day have been interesting. Including, Improving Workgroups: The result is individuals doing individual work. People create their own training materials because the corporate materials “are proprietary” and there’s … Continue reading
Posted in Lean thinking, Management
Comments Off on Project Kaizen Co-Blogging Week
Performance of People and Appraisal
The Statistical and Scientific Thinking blog, by John Dowd, has several interesting posts on the Performance of People [the broken link was removed]: Why can’t performance be numerically rated and ranked? It can’t be defined operationally, it can’t be measured … Continue reading
Posted in Deming, Management, Performance Appraisal, Psychology, Respect
Tagged managing people, Performance Appraisal, Psychology
Comments Off on Performance of People and Appraisal
Google: Ten Golden Rules
Google: Ten Golden Rules [the broken link was removed] by Eric Schmidt and Hal Varian: At google, we think business guru Peter Drucker well understood how to manage the new breed of “knowledge workers.” After all, Drucker invented the term … Continue reading
Posted in Google, Innovation, Management
Tagged Drucker, Google, Innovation, knowledge work
7 Comments
Ford’s Wrong Turn
Mr. Ford’s Wrong Turn, Why U.S. Automakers Can’t Blame Japan by James P. Womack: What makes this claim so extraordinary is that Japanese companies, led by Toyota Motor Corp., are thrashing Ford by building vehicles in North American factories with … Continue reading
Posted in Lean thinking, Management, Management Articles, Manufacturing
Tagged lean manufacturing, Toyota, Womack
2 Comments
Gary Hamel’s Idea Hatchery
Gary Hamel’s Idea Hatchery [the broken link was removed] by Whitney Sparks: Q: So how do you hope to change the standard approach to management? A: Sometimes innovation is about creating a whole new class structure. Hierarchies are not very … Continue reading
Excessive Executive Pay
Topic: Management Improvement Via Christian Sarkar [the broken link was removed], Too Many Turkeys, The Economist: Executive compensation in America – already far ahead of the rest of the world, despite the best efforts of overseas managers to catch up … Continue reading
Posted in Management, Psychology, Respect
Tagged business, curiouscat, deadly diseases, executive pay, leadership, overpaid executives, Systems thinking
18 Comments
Landscaping Firm Following Deming
Building a landscaping firm Brickman by Brickman [the broken link was removed] by Steve Berberich Each Brickman branch operates with a standard production model that the company developed in the late 1970s with consultant and renowned statistician W. Edwards Deming, … Continue reading
