Tag Archives: Systems thinking

Joel Barker Podcast

Innovation with Joel Barker at the Cranky Middle Manager Show: Innovation isn’t necessarily all great. Unintended consequences are something to be considered- what Joel calls “Cascade Thinking”. What are the long-term consequences before you invest. “the answer to the problem … Continue reading

Posted in Innovation, Management, Systems thinking | Tagged , , | Comments Off on Joel Barker Podcast

SWAT Raids – Systemic Failures?

I have mentioned Reddit (an online community that is highly skewed toward software engineers who are a bit irreverent) before: Dell, Reddit and Customer Focus. The site highlights stories voted up by the community and so the makeup of the … Continue reading

Posted in Management, Systems thinking | Tagged , , , , , | 4 Comments

Innovative Marketing Podcast

This podcast on Lego Mindstorms NXT, Lead Users, and Viral Marketing [the broken link was removed] is interesting. The discussion does a good job of explaining how factors like web 2.0 and “open source” can allow business to operate in … Continue reading

Posted in Creativity, Fun, Innovation, Science | Tagged , , , | 4 Comments

Focus on Quality and…

Recipe For Success [the broken link was removed]: “Recipe for Success: Focus on Quality, Reduce Work-in-Progress, Balance Capacity against Demand, Prioritize” These four statements really boil down all my management teaching in to four actionable directives that will deliver significant … Continue reading

Posted in Management | Tagged , | Comments Off on Focus on Quality and…

Systems Improvement Example

Interesting paper – The Dynamics of Crowd Disasters: An Empirical Study [the broken link was removed] (see other interesting material on the website). Systems thinking allowed the engineers to design a solution that wasn’t about enforcing the existing rules more … Continue reading

Posted in Science, Systems thinking | Tagged , | 2 Comments

Reacting to Product Problems

Previously we posted on recalls at Toyota and Sony. Recently Toyota announced another large recall. Investor’s Business Daily writes on the topic in: The Ups And Downs Of Doing Product Recalls – Japan-Style [the broken link was removed]: Kitayama also … Continue reading

Posted in Deming, Management, Manufacturing, Systems thinking, Toyota Production System (TPS) | Tagged , , , | Comments Off on Reacting to Product Problems

Think Long Term Act Daily

Great stuff from the DailyKaizen [the broken link was removed]: Over the last three months we have been working to incorporate PDCA discipline into our Model Line planning process. We are quite literally building a new management system in the … Continue reading

Posted in Deming, Management, Process improvement, Systems thinking | Tagged | 1 Comment

Performance Appraisals – Is Good Execution the Solution?

Performance review proponents say the way it is done matters most[the broken link was removed] (based on reaction to: Performance appraisals get low marks[the broken link was removed]): Deming, it seems, has many fans. His view of performance reviews? He … Continue reading

Posted in Deming, Performance Appraisal, Systems thinking | Tagged , , , , | 3 Comments

How to Improve

My management philosophy is guided by the idea of seeking methods that will be most effective.* There are many ways to improve. Good management systems are about seeking systemic adoption of the most effective solutions. What this amounts to is … Continue reading

Posted in Deming, Management, Process improvement, Quality tools, Respect, Systems thinking | Tagged , , , , , , , , , , | 12 Comments

European Blackout: Human Error-Not

German utility E.On says major European blackout was caused by human error [the broken link was removed] Germany utility E.On AG said Wednesday that a European-wide blackout earlier this month that left millions without power was the result of human … Continue reading

Posted in Customer focus, Lean thinking, Management, Process improvement, Quality tools, Respect | Tagged , , , , , , | 2 Comments