Tag Archives: Systems thinking

Idle Workers Busy at Toyota

Posted on October 12, 2008 by John Hunter

Idle Workers Busy at Toyota Instead of sending the workers home, as the Detroit makers often do, Toyota is keeping them at the plants, though. The employees spend their days in training sessions designed to sharpen their job skills and … Continue reading →

Posted in Lean thinking, Management, Management Articles, Manufacturing, Respect, Toyota Production System (TPS) | Tagged Manufacturing, respect for people, Systems thinking, Toyota, training | 2 Comments

Hiring the Right Person

Posted on September 2, 2008 by John Hunter

Malcolm Gladwell presented at the New Yorker conference on the Challenge of Hiring in the Modern World. As usually, he provides some great thoughts. I wrote on Hiring the Right Workers The job market is an inefficient market. There are … Continue reading →

Posted in Data, Fun, Management, webcast | Tagged Data, hiring, management, Systems thinking, webcast | 1 Comment

How to Develop Thinking People

Posted on August 6, 2008 by John Hunter

Toyota’s Top Engineer on How to Develop Thinking People [broken link was removed] Hayashi says, “Developing people requires physical endurance.” Frequent follow up is necessary, in person. It is not acceptable to give an assignment and follow up or scold … Continue reading →

Posted in Lean thinking, Management, quote, Respect, Toyota Production System (TPS) | Tagged Psychology, quote, respect for people, Systems thinking, tips, Toyota | Comments Off

Well Managed Companies

Posted on May 18, 2008 by John Hunter

If a company is dependent on one (or more) people to perform then it is in danger. Processes should be in place that don’t risk the success of the company on the performance of a specific person. If your organization … Continue reading →

Posted in Management, Process improvement, Psychology | Tagged management, Systems thinking | 3 Comments

Quotas are Not the Answer

Posted on March 5, 2008 by John Hunter

Rich Sharpe posted to his blog on his recent reading of Dr. Deming – The American Who Taught the Japanese About Quality by Rafael Aguayo in Lean Programming and Dr. Deming. And he posted a response he received from Rafael … Continue reading →

Posted in Books, Deming, Management, Systems thinking | Tagged Deming. targets, Psychology, Systems thinking | Comments Off

Customers Get Dissed and Tell

Posted on February 28, 2008 by John Hunter

There are those rare companies where interacting with them is not a dreaded experience: Trader Joe’s, Southwest Airlines, Ritz Carlton, Crutchfield, Cannon, Groovix. There are not many. And even just providing something that just works is seen as a treat. … Continue reading →

Posted in Customer focus, Deming, Management, Psychology | Tagged bad service, blogs, Customer focus, Deming, inspection, internet, overpaid executives, Psychology, Systems thinking | 7 Comments

Losing Consumers’ Trust

Posted on February 24, 2008 by John Hunter

Last week their was a recall of 143 million pounds of beef in the USA. Lets take a short systemic view at what is going on. The public has an interest in a safe food supply which is difficult to … Continue reading →

Posted in Economics, Management, Psychology, Science, Systems thinking | Tagged Customer focus, export, food, government, health, Psychology, regulation, safety, Systems thinking, trade | 5 Comments

Stratification and Systemic Thinking

Posted on January 6, 2008 by John Hunter

I am reading a fascinating book by Jessica Snyder Sachs: Good Germs, Bad Germs. From page 108: At New York Hospital, Eichenwald and infectious disease specialist Henry Shinefield conceived and developed a controversial program that entailed deliberately inoculating a newborn’s … Continue reading →

Posted in Creativity, Data, Deming, Health care, Innovation, Management, Quality tools, Science, Statistics, Systems thinking | Tagged critical thinking, Data, evidence based management, Health care, Science, Statistics, Systems thinking | 2 Comments

Communicating Change

Posted on December 29, 2007 by John Hunter

Response to: Sales Compensation Plan Changes [the broken link has been removed] I believe the best way to communicate such changes is to explain how they tie into the long term vision of the organization. This requires that such a … Continue reading →

Posted in Deming, Management, Systems thinking | Tagged change, communication, management, purpose, Systems thinking | 5 Comments

The Power of a Checklist

Posted on December 7, 2007 by John Hunter

Great article on The Checklist – If something so simple can transform intensive care, what else can it do? by Atul Gawande A decade ago, Israeli scientists published a study in which engineers observed patient care in I.C.U.s for twenty-four-hour … Continue reading →

Posted in Health care, Lean thinking, Management, Process improvement, Psychology, Quality tools | Tagged checklist, Deming, Health care, Lean thinking, management tools, Systems thinking | 4 Comments