Tag Archives: management system

A Good Management System is Robust and Continually Improving

imagine various people working within it, somehow swapping out gears and cogs without the clock stopping or slowing down even a little. This is a fairly good quote on a good management system. Some people might not like the mechanistic … Continue reading

Posted in Management, Systems thinking | Tagged , , , , , , , , , | 5 Comments

George Box Articles Available for a Short Time

A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading

Posted in Creativity, Deming, Management, Psychology, Public Sector | Tagged , , , , , , , , , , , | Comments Off on George Box Articles Available for a Short Time

Interview on PDSA, Deming, Strategy and More

Bill Fox interviewed me and has posted part one of the interview on his web site: Predicting Results in the Planning Stage (sorry, the link has been hijacked to forward to an unrelated page [so obviously I removed the link], … Continue reading

Posted in Deming, Management, Process improvement, Quality tools | Tagged , , , , , , , , , , , | 5 Comments

Innovative Thinking at Amazon: Paying Employees $5,000 to Quit

Amazon continues to be innovative not just in technology but with management thinking. Jeff Bezos has rejected the dictates espoused most vociferously by Wall Street mouthpieces and MBAs that encourage short term thinking and financial gimmicks which harm the long … Continue reading

Posted in Creativity, Innovation, Management, Psychology, Respect | Tagged , , , , , , , , | 1 Comment

Respect for People – Understanding Psychology

Process improvement tools offer great resources to improve results. Dr. Deming included understanding psychology as one of the 4 areas of his management system. He understood organizations where not machines but systems made up of people. Therefore management needs to … Continue reading

Posted in Management, Process improvement, Psychology, Respect | Tagged , , , , , , | 6 Comments

Deming and Toyota

In response to Deming Electronic Network message, Deming and Toyota (broken link removed): I have read a few of the threads referring to Toyota and their success. I am somewhat familiar with the Toyota Production System (where Lean principles sprouted … Continue reading

Posted in Deming, Management, Popular, Toyota Production System (TPS) | Tagged , , , | 1 Comment

Organization, Systems and Culture

Organization, Systems and Culture [the broken link was removed] by S. M. Lane, G. J. Garrett, with contributions from R A. Long: Traditional methods of how companies are organized, staffed and managed have become obsolete. The purpose of this paper … Continue reading

Posted in Management Articles | Tagged , , | Comments Off on Organization, Systems and Culture

Deming’s Ideas at Markey’s Audio Visual

Last week at the Deming Institute seminar: How to Create Unethical, Ineffective Organizations That Go Out of Business, Mark Miller, General Manager, Markey’s Audio Visual spoke on Markey’s experience adopting Deming’s ideas. It was a great presentation. He did a … Continue reading

Posted in Customer focus, Deming, Management | Tagged , , , , , , | 6 Comments

How Toyota Turns Workers Into Problem Solvers

Topic: Management Improvement How Toyota Turns Workers Into Problem Solvers, Sarah Jane Johnston interview of Steven Spear. It is our conclusion that Toyota has developed a set of principles, Rules-in-Use we’ve called them, that allow organizations to engage in this … Continue reading

Posted in Creativity, Deming, Management, Process improvement, Toyota Production System (TPS) | Tagged , , , , , , , | 3 Comments