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Tag Archives: management system
A Good Management System is Robust and Continually Improving
Imagine a big clock, the big and little and sweeping second hands moving with absolute accuracy for years and years. Then, imagine various people working within it, somehow swapping out gears and cogs without the clock stopping or slowing down … Continue reading
George Box Articles Available for a Short Time
A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading
Posted in Creativity, Deming, Management, Psychology, Public Sector
Tagged Deming, George Box, management, Management Articles, management system, open access, Psychology, Public Sector, respect for people, Science, society, Statistics
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Interview on PDSA, Deming, Strategy and More
Bill Fox interviewed me and has posted part one of the interview on his web site: Predicting Results in the Planning Stage (sorry, the link has been hijacked to forward to an unrelated page [so obviously I removed the link], … Continue reading
Innovative Thinking at Amazon: Paying Employees $5,000 to Quit
Amazon continues to be innovative not just in technology but with management thinking. Jeff Bezos has rejected the dictates espoused most vociferously by Wall Street mouthpieces and MBAs that encourage short term thinking and financial gimmicks which harm the long … Continue reading
Posted in Creativity, Innovation, Management, Psychology, Respect
Tagged Amazon, Bezos, Innovation, management, management system, managing people, respect for people, short term thinking, Systems thinking
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Respect for People – Understanding Psychology
Process improvement tools offer great resources to improve results. Dr. Deming included understanding psychology as one of the 4 areas of his management system. He understood organizations where not machines but systems made up of people. Therefore management needs to … Continue reading
Deming and Toyota
In response to Deming Electronic Network message, Deming and Toyota (broken link removed): I have read a few of the threads referring to Toyota and their success. I am somewhat familiar with the Toyota Production System (where Lean principles sprouted … Continue reading
Posted in Deming, Management, Popular, Toyota Production System (TPS)
Tagged Deming, management system, Toyota, Toyota Production System (TPS)
1 Comment
Organization, Systems and Culture
Organization, Systems and Culture [the broken link was removed] by S. M. Lane, G. J. Garrett, with contributions from R A. Long: Traditional methods of how companies are organized, staffed and managed have become obsolete. The purpose of this paper … Continue reading
Posted in Management Articles
Tagged culture, management history, management system
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Deming’s Ideas at Markey’s Audio Visual
Last week at the Deming Institute seminar: How to Create Unethical, Ineffective Organizations That Go Out of Business, Mark Miller, General Manager, Markey’s Audio Visual spoke on Markey’s experience adopting Deming’s ideas. It was a great presentation. He did a … Continue reading
Posted in Customer focus, Deming, Management
Tagged business, commissions, Customer focus, Deming, Management, management system, Performance Appraisal
6 Comments
How Toyota Turns Workers Into Problem Solvers
Topic: Management Improvement How Toyota Turns Workers Into Problem Solvers, Sarah Jane Johnston interview of Steven Spear. It is our conclusion that Toyota has developed a set of principles, Rules-in-Use we’ve called them, that allow organizations to engage in this … Continue reading
