Search Results for: ackoff

Gerald Suarez on Creating the Future

Posted on June 25, 2014 by John Hunter

I was lucky enough to be hired by Gerald Suarez to work for him at the White House Military Office. The webcast below is speech he gave at TedX Loyola Marymount. The illusion of knowledge is more dangerous than ignorance. … Continue reading →

Posted in Career, Management, Systems thinking, webcast | Tagged Books, Career, change, management webcast, planning, Psychology, system thinking, TED | 3 Comments

The Education System

Posted on June 8, 2014 by John Hunter

The current topic for ASQ Influential Voices to address is the importance of the education system and the impact on the capability of employees. The education system is important and not very good in my opinion. As a kid I … Continue reading →

Posted in Education, Public Sector | Tagged ASQ Influential Voices, Education, learning, USA | 3 Comments

Practicing Mistake-Promoting Instead of Mistake-Proofing at Apple

Posted on June 5, 2014 by John Hunter

Mistake proofing is a wonderful management concept. Design systems not just to be effective when everything goes right but designing them so mistakes are prevented. I have had several bad customer experiences in the short time I have had my … Continue reading →

Posted in Management, Process improvement | Tagged bad customer service, Customer focus, management system, mistake-proofing, Process improvement, process thinking | 4 Comments

How to Accelerate Quality Management Practices

Posted on November 21, 2012 by John Hunter

For world quality month, Paul Borawski selected the topic of accelerating quality for discussion by ASQ’s Influential Voices. He specifically asks: what can we do to accelerate the rate of adoption of quality? As far as what ASQ can do … Continue reading →

Posted in Management Articles | Tagged ASQ Influential Voices, open access | 1 Comment

Business 901 Podcast with Me: Deming’s Management Ideas Today

Posted on November 13, 2012 by John Hunter

I recently was interviewed for a podcast by Joe Dager, at Business 901: Dr. Deming on Lean in 2012. I hope you enjoy the podcast. Listen to this podcast. Here are some links related to items I mention in the … Continue reading →

Posted in Lean thinking, Management | Tagged Deming, interview, John Hunter, lean manufacturing, Lean thinking, podcast, Toyota Production System (TPS) | 6 Comments

New Deadly Diseases

Posted on August 29, 2012 by John Hunter

Management and the economy keep evolving. Many good things happen. In the last decade the best things are probably the increased deep adoption of lean thinking in many organizations and the adoption of lean and Deming methods in software development … Continue reading →

Posted in Creativity, Deming, Economics, Innovation, Lean thinking, Management, quote, Systems thinking | Tagged Creativity, curiouscat, Deming, executive pay, Innovation, John Hunter, lean management, lean manufacturing, overpaid executives, Systems thinking | 12 Comments

Customer Focus by Everyone

Posted on August 7, 2012 by John Hunter

There are many critical elements to a management system. One that is fundamental, yet still poorly executed far too often, is creating a system where all staff can focus on enhancing value to the customer every day. If your enterprise … Continue reading →

Posted in Customer focus, Deming, Management, Systems thinking | Tagged build capacity, Customer focus, customer service, Deming, management, Systems thinking | 6 Comments

Curious Cat Management Improvement Blog Carnival #174

Posted on August 1, 2012 by John Hunter

The Curious Cat management blog carnival is published 3 times a month with hand picked recent management blog posts. I also collect management improvement articles for the Curious Cat Management Articles site; an RSS feed of new article additions is … Continue reading →

Posted in Carnival, Management | Tagged Carnival, Lean thinking, management, photos | Comments Off

Management Blog Posts From November 2006

Posted on April 26, 2012 by John Hunter

I have selected a few great posts from the Curious Cat Management Blog back in November 2006. What Could we do Better? – There are many important ideas to improve management. This is one of the most important tips to … Continue reading →

Posted in Deming, Management, Process improvement, Quality tools, quote | Tagged blogs, curiouscat, Data, Deming, management, Process improvement, Quality tools, quote, tips | Comments Off

Webcast on Lean Startups by Eric Ries

Posted on April 23, 2012 by John Hunter

[broken embedded webcast link removed] Webcast with Eric Ries at PARC, author of Lean Startups, July 2011. Related: Why Lean is Different – An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast) – Dr. Russell Ackoff Webcast on Systems … Continue reading →

Posted in Lean thinking | Tagged entrepreneur, Lean thinking, management webcast | Comments Off