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Category Archives: Quality tools
Prophet Unheard: Dr. W. Edwards Deming – 1992
[embedded webcast links removed because they have been removed from YouTube. To see video with W. Edwards Deming see the Deming Institute YouTube channel.] This is an interesting video on Deming and American management (by the BBC in 1992): Prophet … Continue reading
Posted in Data, Deming, Management, Manufacturing, Quality tools, Respect
Tagged Data, Deming, Japan, Management, management history, managing people, Quality tools, respect for people
1 Comment
Video Overview of the PDSA Cycle
Robert Lloyd, PhD From the IHI Open School‘s, presents a nice overview of the PDSA Cycle (plan-do-study-act). The webcast includes an example of using PDSA to improve the discharge process for a hospital. As I have said many times the … Continue reading
Posted in Deming, Health care, Management, Process improvement, Quality tools, Science, webcast
Tagged Deming, Health care, management webcast, Process improvement, Quality tools
2 Comments
Communicating with the Visual Display of Data
Anscombe’s quartet: all four sets are identical when examined statistically, but vary considerably when graphed. Image via Wikipedia. ___________________ Anscombe’s quartet comprises four datasets that have identical simple statistical properties, yet are revealed to be very different when inspected graphically. … Continue reading
Posted in Data, Quality tools, Statistics
Tagged communication, Data, Statistics, visual communication, visual management
1 Comment
YouTube Uses Multivariate Experiment To Improve Sign-ups 15%
Google does a great job of using statistical and engineering principles to improve. It is amazing how slow we are to adopt new ideas but because we are it provides big advantages to companies like Google that use concepts like … Continue reading
Posted in Customer focus, Data, Design of Experiments, Google, IT, Management, Process improvement, Quality tools, quote, Science, Software Development, Statistics
Tagged curiouscat, Customer focus, Data, Design of Experiments, experiments, Google, Innovation, internet, management, Science, Software Development, Statistics
2 Comments
Baking in Quality to Software Development
One of the reasons my organizations switched to Ruby on Rails for software development was the great integration with automated testing. We always wanted to have good test coverage on our software applications (which are web applications – some used … Continue reading
Don’t Hide Problems in Computers
Making things visible is a key to effective management. And data in computers can be easy to ignore. Don’t forget to make data visible. Paul Levy, CEO of Beth Israel Deaconess Medical Center in Boston recently hosted Hideshi Yokoi, president … Continue reading
Checklists in Software Development
Verify your work with checklists WHO has recently shown that surgical deaths can be reduced by a third when hospitals follow their Surgical Safety Checklist. The checklist is very low tech. It includes questions like whether the patient has been … Continue reading
Combinatorial Testing for Software
Combinatorial testing of software is very similar to the design of experiments work my father was involved in, and which I have a special interest in. Combinatorial testing looks at binary interaction effects (success or failure), since it is seeking … Continue reading
How to Create a Control Chart for Seasonal or Trending Data
Lynda Finn, President of Statistical Insight, has written an article on how to create a control chart for seasonal or trending data (where there is an underlying structural variation in the data). Essentially you need to account for the structural … Continue reading
Posted in Data, Deming, Management, Process improvement, Quality tools, Science, Statistics
Tagged Data, Deming, Process improvement, Quality tools, SPC, Statistics, variation
3 Comments
ER Checklist
The popular ER TV show highlighted the importance of using checklists in surgery yesterday. Such powerful quality tools, like the checklist, are just waiting to be used. But far too many fail to use these simple improvement tools. And in … Continue reading
Posted in Health care, Quality tools, webcast
Tagged Health care, health care system, lean healthcare, Quality tools, webcast
1 Comment
