Category Archives: Psychology

Building on Successful Improvement

Posted on July 13, 2010 by John Hunter

Do ‘Quick Wins’ Hurt Lean Initiatives? This becomes very difficult, since in many organizations these executives have the strategic attention span equivalent to the life-cycle of a mayfly. When the ‘quick win’ approach is taken, the savings / impact becomes … Continue reading →

Posted in Management, Psychology, quote, Systems thinking | Tagged build capacity, coaching, leadership, management, managing people, Psychology, quote, tips | 3 Comments

Problems With Student Evaluations as Measures of Teacher Performance

Posted on June 16, 2010 by John Hunter

Dr. Deming was, among other things a professor. He found the evaluation of professors by students an unimportant (and often counterproductive measure) – used in some places for awards and performance appraisal. He said for such a measure to be … Continue reading →

Posted in Deming, Education, Performance Appraisal, Psychology, Science | Tagged Customer focus, Data, Deming, Education, experiments, Performance Appraisal, Psychology, Science, system thinking | 2 Comments

Incentivizing Behavior Doesn’t Improve Results

Posted on May 28, 2010 by John Hunter

In the webcast Dan Pink’s shares research results exploring human motivation and ideas on how to manage organization given the scientific research on motivation. “once a task called for even rudimentary cognitive skill a larger reward led to poorer performance” … Continue reading →

Posted in Creativity, Data, Deming, Management, Psychology, quote, Respect, Science | Tagged extrinsic motivation, management research, management webcast, managing people, motivation, Psychology, purpose | 3 Comments

People Cannot Multitask

Posted on May 24, 2010 by John Hunter

There is plenty of research showing that people can’t multitask. But this knowledge is missed by many people. Here is another study showing this: Why We Can’t Do 3 Things at Once That’s because, when faced with two tasks, a … Continue reading →

Posted in Psychology, Quality tools | Tagged managing people, Psychology, Quality tools | 2 Comments

Interruptions Can Severely Damage Performance

Posted on May 12, 2010 by John Hunter

Interruptions can severely degrade your performance. The type of work you are doing impacts the cost greatly. I have spent some of my time programming web applications. When I am doing that interruptions are a huge drain on my performance … Continue reading →

Posted in Creativity, Management, Psychology, quote, Respect, Software Development, Systems thinking | Tagged Creativity, curiouscat, John Hunter, management, managing people, Paul Graham, Psychology, quote, respect for people, Software Development, Systems thinking, tips | 7 Comments

Ignoring Unpleasant Truths is Often Encouraged

Posted on May 4, 2010 by John Hunter

We can’t Handle the Truth Unfortunately, the proverbial “kill the messenger” is alive and well in American business. People who speak the truth are often labeled as a non-team player, a disrupter, a trouble maker or the current tag of … Continue reading →

Posted in Management, Process improvement, Psychology, quote, Systems thinking | Tagged management, Process improvement, Psychology, quote, respect for people, Systems thinking | 6 Comments

Mihaly Csikszentmihalyi: Creativity, Fulfillment and Flow

Posted on February 24, 2010 by John Hunter

“After a certain basic point, which translates, more or less, to just a few thousand dollars above the minimum poverty level, increases in material well being don’t see to affect how happy people are.” The speech includes, the first purpose … Continue reading →

Posted in Books, Creativity, Psychology, Respect, webcast | Tagged Books, Creativity, Economics, engineering, intrinsic motivation, Psychology, TED, webcast | Comments Off

More Reasons to Avoid Layoffs

Posted on February 11, 2010 by John Hunter

Lay Off the Layoffs by Jeffrey Pfeffer As its former head of human resources once told me: “If people are your most important assets, why would you get rid of them?” … In fact, there is a growing body of … Continue reading →

Posted in Deming, Health care, Lean thinking, Management, Management Articles, Psychology, Respect | Tagged Deming, health care system, layoffs, Lean thinking, Management Articles, managing people, Psychology, respect for people | 1 Comment

Circle of Influence

Posted on February 9, 2010 by John Hunter

In, The Seven Habits of Highly Effective People, Steven Covey discusses the circle of control, circle of influence and circle of concern. This provides a good framework from which to view issues as you look for improvement strategies. Within your … Continue reading →

Posted in Career, Creativity, Deming, Management, Popular, Psychology, quote, Respect, Systems thinking | Tagged curiouscat, John Hunter, Management, managing people, organization as a system, Popular, Psychology, quote, respect for people, tips | 9 Comments

Understanding Psychology: Slogans – Risky Tools

Posted on February 3, 2010 by John Hunter

Slogans mainly are bad. But like most things they can be used in ways that help or hurt. The main problem is when they substitute for a method to achieve the aim (most of the time). If the slogan serves … Continue reading →

Posted in Deming, Management, Psychology, Quality tools, quote, Respect | Tagged curiouscat, Deming, John Hunter, management, management tools, motivation, Psychology, quote, respect for people | 2 Comments