Category Archives: Psychology

Understanding Psychology: Slogans – Risky Tools

Posted on February 3, 2010 by John Hunter

Slogans mainly are bad. But like most things they can be used in ways that help or hurt. The main problem is when they substitute for a method to achieve the aim (most of the time). If the slogan serves … Continue reading →

Posted in Deming, Management, Psychology, Quality tools, quote, Respect | Tagged curiouscat, Deming, John Hunter, management, management tools, motivation, Psychology, quote, respect for people | 2 Comments

The Trouble with Incentives: They Work

Posted on January 28, 2010 by John Hunter

Gipsie B. Ranney has a great new article – The Trouble with Incentives: They Work I have wondered whether the escalation of pay, perks and parachutes for CEOs actually tends to attract individuals who are primarily extrinsically motivated, rather than … Continue reading →

Posted in Competition, Deming, Management, Management Articles, Performance Appraisal, Psychology, Systems thinking | Tagged Deming, extrinsic motivation, management, Management Articles, managing people, motivation, Psychology, respect for people, Systems thinking | 8 Comments

Undercover Boss – Will They Really Change?

Posted on January 11, 2010 by John Hunter

[removed video that is no longer available] I am skeptical that this reality show (Undercover Boss) will actually do any good but the webclip looks fun. It will premier right after the Super Bowl on CBS. The concept, if done … Continue reading →

Posted in Creativity, Management, Psychology, quote, Respect | Tagged management, quote, respect for people, webcast | 7 Comments

Soren Bisgaard

Posted on December 22, 2009 by John Hunter

Soren Bisgaard died earlier this month of cancer. Soren was a student of my father’s who shared the commitment to making a difference in people’s lives by using applied statistics properly. I know this seem odd to many (I tried … Continue reading →

Posted in Psychology, Six sigma, Statistics | Tagged commentary, John Hunter, Madison, Six sigma, SPC, Statistics, William Hunter | 4 Comments

Habits

Posted on December 10, 2009 by John Hunter

Some things about what people do also have their roots in psychology. Deming had an understanding of psychology as one of 4 areas in his system of management. A huge factor in what people do is based on what they … Continue reading →

Posted in Deming, Management, Process improvement, Psychology, quote, Systems thinking | Tagged curiouscat, Deming, extrinsic motivation, John Hunter, managing people, motivation, Psychology, quote | 7 Comments

Worker Retention at Zappos

Posted on October 29, 2009 by John Hunter

Tony Hsieh, chief executive of Zappos, spoke at a recent y-combinator event (two great organizations we have mentioned before). Facebook and Zappos’s Different Views on Worker Retention “We actually want our employees stay with the company for a long time, … Continue reading →

Posted in Creativity, Deming, Fun, Management, Psychology, Respect, Systems thinking | Tagged aim, Creativity, Deming, long term thinking, management, managing people, respect for people | 2 Comments

Five Managerial Fallacies Concerning Layoffs

Posted on September 28, 2009 by John Hunter

The Top Five Managerial Fallacies Concerning Layoff Survivors by David Noer, author of Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations. The overwhelming consensus of downsizing research is that layoffs do not achieve their going in … Continue reading →

Posted in Deming, Management, Psychology, Respect | Tagged Career, layoffs, management, Psychology, respect for people | 2 Comments

Extrinsic Incentives Kill Creativity

Posted on September 21, 2009 by John Hunter

If you read this blog, you know I believe extrinsic motivation is a poor strategy. This TED webcast Dan Pink discusses studies showing extrinsic rewards failing. This is a great webcast, definitely worth 20 minutes of your time. “you’ve got … Continue reading →

Posted in Creativity, Deming, Management, Performance Appraisal, Psychology, quote, Science | Tagged Creativity, curiouscat, experiments, extrinsic motivation, management, management research, management webcast, Performance Appraisal, Popular, Psychology, Science, TED | 5 Comments

An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast)

Posted on September 14, 2009 by John Hunter

An Introduction to Deming’s Management Teaching and Philosophy by Peter Scholtes – webcast from the Annual W. Edwards Deming Institute conference in Madison, Wisconsin, November 9th, 2008. My previous post on this speech: 6 Leadership Competencies. Next month, the Annual … Continue reading →

Posted in Creativity, curiouscat.com, Deming, Education, Innovation, Lean thinking, Management, Performance Appraisal, Popular, Process improvement, Psychology, quote, Respect, Science, Systems thinking, webcast | Tagged curiouscat, Deming, Innovation, management, management webcast, Performance Appraisal, Peter Scholtes, Popular, quote, respect for people, Systems thinking, webcast | 4 Comments

Understanding How to Manage Geeks

Posted on September 12, 2009 by John Hunter

The unspoken truth about managing geeks [the broken link was removed] by Jeff Ello IT pros are sensitive to logic — that’s what you pay them for. When things don’t add up, they are prone to express their opinions on … Continue reading →

Posted in IT, Management, Psychology, Respect, Software Development | Tagged IT, managing people, programming, Psychology, respect for people, Software Development | 6 Comments