Category Archives: Innovation

Hospital Providing Better Health Care While Reducing Costs

Posted on January 19, 2010 by John Hunter

Business Week has a good article on the strides one hospital has been able to make at reducing costs and improving quality. Hospitals: Radical Cost Surgery [the broken link was removed] Walk into Providence Regional Medical Center, in Everett, Wash., and you will see a hospital trying something different: It brings the equipment to the patient. In 2003, Providence opened one of the few “single stay” wards in the nation. After heart surgery, cardiac patients remain in one room throughout … Continue reading →

Posted in Creativity, Health care, Innovation, Management | Tagged , , ,

Systemic Health Care Failure: Small Business Coverage

Posted on December 27, 2009 by John Hunter

There are many significant problems with the medical care system in the USA. It makes sense that a system that costs over 50% more than other countries and has no better outcomes, from all that extra spending, suffers from many failures. Coverage for small business is one of the problems we face now – When Health Insurers Dump Small Companies: In June testimony before the Senate Commerce Committee, Potter said insurers “dump small businesses whose employees’ medical claims exceed what … Continue reading →

Posted in Economics, Health care, Innovation, Systems thinking | Tagged , | 2 Comments

Russell L. Ackoff: 1919 -2009

Posted on October 31, 2009 by John Hunter

We lost another of the absolutely best minds in management history, this week. Somehow, many managers, do not know of Russell Ackoff’s ideas. I find that amazing. Dr. Ackoff is one of two management thinkers that any manager, that is serious about improving management results in their organization, must study (the other is Dr. Deming). The Curious Cat management library includes many articles by Russell Ackoff. Transformation and Redesign at the White House Communications Agency by March Laree Jacques is … Continue reading →

Posted in Deming, Innovation, Management, Respect, Systems thinking | Tagged , , , , | 4 Comments

An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast)

Posted on September 14, 2009 by John Hunter

An Introduction to Deming’s Management Teaching and Philosophy by Peter Scholtes – webcast from the Annual W. Edwards Deming Institute conference in Madison, Wisconsin, November 9th, 2008. My previous post on this speech: 6 Leadership Competencies. Next month, the Annual Deming Institute conference will be held at Purdue on Oct 10th, 2009. Related: Peter Scholtes’ Life – Curious Cat’s Deming on Management – The Leader’s Handbook – Performance without Appraisal

Posted in Creativity, curiouscat.com, Deming, Education, Innovation, Lean thinking, Management, Performance Appraisal, Popular, Process improvement, Psychology, quote, Respect, Science, Systems thinking, webcast | Tagged , , , , , , , , , , , | 4 Comments

Zappos and Amazon Sitting in a Tree…

Posted on July 23, 2009 by John Hunter

Amazon is acquiring the unique company – Zappos: we have written about Zappos previously: Paying New Employees to Quit. Jeff Bezos uses the webcast above to talk to the employees of Zappos. Excellent job. The letter from Tony Hsieh, the Zappo’s CEO, to employees is fantastic. This is a CEO that respects employees. These are leaders I would follow and invest in (and in fact I am glad I do own Amazon stock). First, I want to apologize for the … Continue reading →

Posted in Creativity, Customer focus, Deming, Fun, Innovation, Investing, Management, Respect, Systems thinking | Tagged , , , , , , , | 7 Comments

Toyota Develops Thought-controlled Wheelchair

Posted on June 30, 2009 by John Hunter

Toyota has developed a thought-controlled wheelchair (along with Japanese government research institute, RIKEN, and Genesis Research Institute). Honda has also developed a system that allows a person to control a robot through thoughts. Both companies continue to invest in innovation and science and engineering. The story of a bad economy and bad sales for a year or two is what you read in most newspapers. In my opinion the more important story is why Toyota and Honda will be dominant … Continue reading →

Posted in Creativity, Deming, Innovation, Lean thinking, Management, Science, Toyota Production System (TPS) | Tagged , , , , , | 2 Comments

Building a Great Workforce

Posted on April 13, 2009 by John Hunter

How P&G Finds and Keeps a Prized Workforce by Roger O. Crockett “We actually recruit for values,” says Chief Operating Officer Robert McDonald. “If you are not inspired to improve lives, this isn’t the company you want to work for.” … The P&G strategy starts on college campuses. The Cincinnati company dispatches line managers rather than human resource staffers to do much of its recruiting. … For the few who get hired, their work life becomes a career-long development process. … Continue reading →

Posted in Career, Customer focus, Deming, Innovation, Lean thinking, Management, Management Articles, Psychology, Systems thinking | Tagged , , , , , , | 1 Comment

Build Your Business Slowly and Without Huge Cash Requirements

Posted on April 12, 2009 by John Hunter

Get Rich Slow by Josh Quittner At no other time in recent history has it been easier or cheaper to start a new kind of company… These are Web-based businesses that cost almost nothing to get off the ground … The term ramen profitable was coined by Paul Graham, a Silicon Valley start-up investor, essayist and muse to LILO entrepreneurs. It means that your start-up is self-sustaining and can eke out enough profit to keep you alive on instant noodles … Continue reading →

Posted in Career, Competition, Creativity, Innovation, Investing, IT, Management, Systems thinking | Tagged , , , , , , ,

Knowledge, Imagination, Innovation and Risk

Posted on March 23, 2009 by John Hunter

A consumer can seldom say today what new product or new service would be desirable and useful to him three years from now, or a decade from now. New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the lean months of introduction. W. Edwards … Continue reading →

Posted in Books, Creativity, Customer focus, Deming, Innovation, Management | Tagged , ,

Applying Disruptive Thinking to the Healthcare Crisis

Posted on February 19, 2009 by John Hunter

Update: Sadly MIT delete the video. It is a shame educational institutions lose interest in knowledge just a couple years later. Thankfully we didn’t have to rely on the people deleting web content at universities to keep all the historical content we have in books from hundreds of years ago. I think it is a huge lose to what the mission of these schools should be but that attitude doesn’t seem to be shared by the schools. The Innovator’s Prescription: … Continue reading →

Posted in Health care, Innovation, Management, Management Articles, webcast | Tagged , , , , , | 3 Comments

Newspaper Innovation In Kansas

Posted on January 29, 2009 by John Hunter

The newspaper industry is facing challenging times. One success story is the Lawrence Journal-World in Lawrence, Kansas. I first heard about their efforts years ago: Watchful Eyes on Kansas Media Innovations, NPR, 2005 Many media companies hoped that convergence — combining television, print and online resources — would help them survive. Instead, many companies have lost money on online journalism. In Lawrence, Kan., Dolph Simons’ Journal-World newspaper has taken ambitious news-gathering approaches to local issues. The Newspaper of the Future, … Continue reading →

Posted in Creativity, Customer focus, Deming, Innovation, IT | Tagged , , , , , | 1 Comment

Using Free Content to Boost Your Sales

Posted on January 23, 2009 by John Hunter

I am a big believer in marketing by providing some content for free. It is a great idea for consultants. It is also a great idea for those looking to sell books and audio-visual content. Can Free Content Boost Your Sales? Yes, It Can As those crazy Monty Python dudes put it, “We’re letting you see absolutely everything for free. So there! But we want something in return. None of your driveling, mindless comments. Instead, we want you to click … Continue reading →

Posted in Creativity, Innovation | Tagged ,

Disruptive Innovation Example: Eliminate Your Phone Bill

Posted on January 9, 2009 by John Hunter

Clayton Christensen’s ideas on disruptive innovation are very powerful. I have written about Innovation Thinking with Clayton Christensen previously. Here is an example of such innovation. All you need is a broadband internet connection and you can Kiss your phone bill good-bye: The Ooma service uses so-called Voice over Internet Protocol (or VOIP) technology to deliver calls to your existing phone using a broadband connection. Consumers need only to buy a $249 Ooma Hub (it was a hefty $399 when … Continue reading →

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Cutting Hours Instead of People

Posted on December 23, 2008 by John Hunter

When financial and economic realities reach the point that labor costs must be cut I believe a good option to consider is cutting hours (and pay) instead of people. Continue reading →

Posted in Career, Creativity, Deming, Innovation, Management, Respect, Systems thinking | Tagged , , | 2 Comments

Ford’s Camaçari Plant in Brazil

Posted on November 18, 2008 by John Hunter

Brazil’s Camaçari plant is model for the future This state-of-the-art manufacturing complex in the northeastern Brazilian state of Bahia is not only the centerpiece of Ford’s Brazilian turnaround plan, it is also one of the most advanced automobile plants in the world. It is more automated than many of Ford’s U.S. factories, and leaner and more flexible than any other Ford facility. It can produce five different vehicle platforms at the same time and on the same line. … At … Continue reading →

Posted in Innovation, Manufacturing, Respect, webcast | Tagged , , , , , | 3 Comments

Appropriate Management

Posted on October 25, 2008 by John Hunter

Thinking about why appropriate technology is so effective, but underutilized (though things are much better now than they were several decades ago) can help anyone improve the solutions they adopt. I would especially encourage people to stop looking for the newest management book and actually read and adopt and re-read adopt… the excellent management books from the last 50 years Continue reading →

Posted in Books, Innovation, Management, Psychology | Tagged , , , , , | 4 Comments