-
Categories
- Books
- Career
- Carnival
- China
- Competition
- Creativity
- curiouscat.com
- Customer focus
- Data
- Deming
- Design of Experiments
- Economics
- Education
- Fun
- Health care
- India
- Innovation
- Investing
- IT
- Lean thinking
- Management
- Management Articles
- Manufacturing
- Performance Appraisal
- Popular
- Process improvement
- Psychology
- Public Sector
- Quality tools
- quote
- Respect
- Science
- Six sigma
- Software Development
- Statistics
- Systems thinking
- Tags
- Theory of Constraints
- Toyota Production System (TPS)
- Travel photos
- UK
- webcast
ASQ Influential Voices blogs Books Career Carnival commentary continual improvement Creativity curiouscat Customer focus customer service Data Deming Economics engineering Google Health care Innovation internet Investing IT John Hunter leadership lean manufacturing Lean thinking management Management managing people Manufacturing organization as a system Popular Process improvement Psychology Public Sector Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
-
Category Archives: Creativity
Visual Management with Brown M&Ms
When you hear about rock musicians having a clause in their contract that they must have a bowl of M&Ms in their dressing room with all the brown M&Ms removed you could be excused for thinking: what will these crazy … Continue reading
Posted in Creativity, Quality tools
Tagged communication, Creativity, poka yoke, problem solving, Quality tools, visual communication, visual management
3 Comments
Sometimes Micro-managing Works
Sometimes micro-managing works. That doesn’t mean it is a good strategy to replicate. If you benchmark Apple you might decide that you should have a tyrannical obsessive involved CEO who is directly involved in every detail of products and services. … Continue reading
Posted in Creativity, Customer focus, Innovation, Management
Tagged Apple, Creativity, Customer focus, Investing, leadership, management, stockholders
5 Comments
Toyota Kata Song – The Times They Are Changing
Very well done song, Toyota Kata – Managing by Means, by Doug Hendren – to the music of “The Times They are A-changing” by Bob Dylan. Doug sounds impressively similar to Dylan and the words are actually wonderful. Managing by … Continue reading
Customer Focus and Internet Travel Search
The internet should make finding airline flight information easy. Instead it is a huge pain. Hipmunk has taken on the challenge of doing this well, and I think they have done a great job. This video provides an excellent view … Continue reading
Posted in Creativity, Customer focus, Innovation, IT, Management, Process improvement
Tagged Creativity, Customer focus, Innovation, internet, IT, travel, usability, webcast
4 Comments
Learn by Seeking Knowledge – Not Just from Mistakes
Being open to new ideas and new knowledge is what is needed to learn. Experimenting, seeking out new knowledge is even better. You can be successful and see an even better way to do things and learn from it. This … Continue reading
Jason Fried: Why work doesn’t happen at work
In this TED talk, Jason Fried, founder of 37 signals, discusses how people get work done. When asked where do you go when you really need to get something done, almost no-one says: the office (unless it is early in … Continue reading
Annual Performance Reviews Are Obsolete
Sam Goodner, the CEO of Catapult Systems, wrote about his decision to eliminate the annual performance appraisal. the most critical flaw of our old process was that the feedback itself was too infrequent and too far removed from the actual … Continue reading
Posted in Creativity, Innovation, IT, Management, Performance Appraisal
Tagged Data, feedback, in-process measures, managing people, Performance Appraisal
Comments Off on Annual Performance Reviews Are Obsolete
A Theory of a System for Educators and Managers
Excerpts from The Deming Library Volume XXI, Dr. W. Edwards Deming, Dr. Russell Ackoff and David Langford demonstrate that educators can begin a quality transformation by developing an understanding of the properties and powers of systems-oriented thinking. You can order … Continue reading
Posted in Creativity, Deming, Education, Management, quote, Systems thinking, webcast
Tagged Ackoff, curiouscat, Data, Deming, Education, Innovation, learning, management, management webcast, quote, Systems thinking, theory of knowledge, webcast
7 Comments
Why Don’t Football Players Just Thrown the Ball Out of Bounds to Stop the Clock
I have never understood why players don’t lateral the ball out of bounds to stop the clock in pro or college football in the USA. If time is running out and the player is tackled in bounds the clock keeps … Continue reading
Airport Security with Lean Management Principles
The ‘Israelification’ of airports: High security, little bother We [Israel] said, ‘We’re not going to do this. You’re going to find a way that will take care of security without touching the efficiency of the airport.” … “The whole time, … Continue reading →