Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
November 16, 2009

Highlights from Recent George Box Speech

The JMP blog has posted some highlights from George Box’s presentation at Discovery 2009

Infusing his entire presentation with humor and fascinating tales of his memories, Box focused on sequential design of experiments. He attributed much of what he knows about DOE [design of experiments] to Ronald A. Fisher. Box explained that Fisher couldn’t find the things he was looking for in his data, “and he was right. Even if he had had the fastest available computer, he’d still be right,” said Box. Therefore, Fisher figured out how to study a number of factors at one time. And so, the beginnings of DOE.

Having worked and studied with many other famous statisticians and analytic thinkers, Box did not hesitate to share his characterizations of them. He told a story about Dr. Bill Hunter and how he required his students to run an experiment. Apparently a variety of subjects was studied [see 101 Ways to Design an Experiment, or Some Ideas About Teaching Design of Experiments]

According to Box, the difficulty of getting DOE to take root lies in the fact that these mathematicians “can’t really get the fact that it’s not about proving a theorem, it’s about being curious about things. There aren’t enough people who will apply [DOE] as a way of finding things out. But maybe with JMP, things will change that way.”

George Box is a great mind and great person who I have had the privilege of knowing my whole life. My father took his class at Princeton, then followed George to the University of Wisconsin-Madison (where Dr. Box founded the statistics department and Dad received the first PhD). They worked together building the UW statistics department, writing Statistics for Experimenters and founding the Center for Quality and Productivity Improvement among many other things.

Statistics for Experimenters: Design, Innovation, and Discovery shows that the goal of design of experiments is to learn and refine your experiment based on the knowledge you gain and experiment again. It is a process of discovery. If done properly it is very similar to the PDSA cycle with the application of statistical tools to aid in determining the impact of various factors under study.

Related: Box on QualityGeorge Box Quotationsposts on design of experimentsUsing Design of Experiments

April 15, 2009

Management Blog Posts From January 2006

photo of John Hunter John Hunter on the top of the Bear’s Hump trail in the park, Waterton, Canada. A great, very steep trail.
  • Agility vs. Six Sigma – “Process improvement should be part of a well run system, as should innovation. Deming, who many believe focused only process improvement, knew the importance of both. See several of Deming’s ideas on innovation.”
  • The Public Sector and Deming – Madison’s quality improvement efforts began after then-Mayor James F. Sensenbrenner and his staff were exposed to the teaching of W. Edwards Deming in 1983. and a follow up Public Management II: Actually Deming did acknowledge that the United States government was not designed to be as efficient as possible. From page 198 of Out of the Crisis “Government service is to be judged on equity as well as on efficiency.” He then quotes Oscar Ornati “We have forgotten that the function of government is more equity oriented than efficiency oriented.”
  • How Not to Convert Equity – “In no way does increasing their leverage convert equity that might melt away… If the value of their house fell $300,000 before or after this supposed ‘conversion’ they would ‘lose’ (on paper) the same amount: $300,000.”
  • Management Improvement LeadersRussell Ackoff – frankly I find it difficult to imagine a list management thought leader list, not including his name. Organizational development, systems thinking, management improvement, planning, policy deployment, learning. George Box: statistics, design of experiments, finding solutions (problem solving, process improvement), learning, management improvement…
  • The photo shows me from one of my most enjoyable days from 2005 hiking in Glacier Waterton International Peace Park
January 5, 2009

Statistics for Experimenters in Spanish

book cover of Estadística para Investigadores

Statistics for Experimenters, second edition, by George E. P. Box, J. Stuart Hunter and William G. Hunter (my father) is now available in Spanish.

Read a bit more can find a bit more on the Spanish edition, in Spanish. Estadística para Investigadores Diseño, innovación y descubrimiento Segunda edición.

Statistics for Experimenters – Second Edition:

Catalyzing innovation, problem solving, and discovery, the Second Edition provides experimenters with the scientific and statistical tools needed to maximize the knowledge gained from research data, illustrating how these tools may best be utilized during all stages of the investigative process. The authors’ practical approach starts with a problem that needs to be solved and then examines the appropriate statistical methods of design and analysis.

* Graphical Analysis of Variance
* Computer Analysis of Complex Designs
* Simplification by transformation
* Hands-on experimentation using Response Service Methods
* Further development of robust product and process design using split plot arrangements and minimization of error transmission
* Introduction to Process Control, Forecasting and Time Series

Book available via Editorial Reverte

Related: Statistics for Experimenters ReviewCorrelation is Not CausationStatistics for Experimenters Dataposts on design of experiments

September 29, 2008

Does the Data Deluge Make the Scientific Method Obsolete?

The End of Theory: The Data Deluge Makes the Scientific Method Obsolete by Chris Anderson

“All models are wrong, but some are useful.”

So proclaimed statistician George Box 30 years ago, and he was right. But what choice did we have? Only models, from cosmological equations to theories of human behavior, seemed to be able to consistently, if imperfectly, explain the world around us. Until now. Today companies like Google, which have grown up in an era of massively abundant data, don’t have to settle for wrong models. Indeed, they don’t have to settle for models at all.

Speaking at the O’Reilly Emerging Technology Conference this past March, Peter Norvig, Google’s research director, offered an update to George Box’s maxim: “All models are wrong, and increasingly you can succeed without them.”

There is now a better way. Petabytes allow us to say: “Correlation is enough.” We can stop looking for models. We can analyze the data without hypotheses about what it might show. We can throw the numbers into the biggest computing clusters the world has ever seen and let statistical algorithms find patterns where science cannot.

see update, below. Norvig was misquoted, he agrees with Box’s maxim

I must say I am not at all convinced that a new method without theory ready to supplant the existing scientific method. Now I can’t find peter Norvig’s exact words online (come on Google – organize all the world’s information for me please). If he said that using massive stores of data to make discoveries in new ways radically changing how we can learn and create useful systems, that I believe. I do enjoy the idea of trying radical new ways of viewing what is possible.

Practice Makes Perfect: How Billions of Examples Lead to Better Models (summary of his talk on the conference web site):

In this talk we will see that a computer might not learn in the same way that a person does, but it can use massive amounts of data to perform selected tasks very well. We will see that a computer can correct spelling mistakes, translate from Arabic to English, and recognize celebrity faces about as well as an average human—and can do it all by learning from examples rather than by relying on programming.

Related: Will the Data Deluge Makes the Scientific Method Obsolete?Pragmatism and Management KnowledgeData Based Decision Making at GoogleSeeing Patterns Where None ExistsManage what you can’t measureData Based BlatheringUnderstanding DataWebcast on Google Innovation
(more…)

December 21, 2006

Management Blog Tag

John and Bill Hunter

I have been tagged by Mark Graban of the lean blog: “Tag” – 5 Things You Don’t Know About Me.

      • I spent a year in Singapore and another in Nigeria while I was growing up.
      • Dad, Bill Hunter, was a professor (related to the item above), who co-authored Statistics for Experimenters and applied Deming’s ideas in the Public Sector for the first time. Out of the Crisis pages 245-247 include a write up on that effort with the First Street Garage. Peter Scholtes, at the time worked for the City of Madison, and played a big part in the effort. He went on to write the Team Handbook and The Leader’s Handbook.
      • I was on the Wisconsin Badger Basketball camp championship teams in 7th and 8th grade. The second year we played the championship game on the regular Badger Basketball home court. The Badger’s are a bit better now then they were then.
      • I have flown on “Air Force One.” Not technically, since it the president was not aboard, but while working for the White House Military Office I flew on the plane on a couple test flights. It is officially “Air Force One” only when the President is flying.
      • I spent many Thanksgivings beating John Dower, my father (and other of the family members of both) at Oh Hell. Some might claim I remember more victories today than took place at the time.

John Hunter. The small person is me, the bigger one is Dad.

I tag: Kathleen Fasanella, Mike Wroblewski, Peter Abilla, Karen Wilhelm and John Dowd.

More on Madison’s Quality efforts: Doing More With Less in the Public Sector: A Progress Report from Madison, WisconsinQuality in the Community: One City’s Experience

October 11, 2005

Box on Quality

Bill Hunter and George Box

Dr. George Box is not as well known in the general management community as his ideas merit (in my biased opinion – photo of Bill Hunter and George Box). He is well know in the statistics field as one of the leading statistical minds. Box on Quality is an excellent book that gathers his essays from his 65th to 80th year. The book has just been issued in paperback (which helps as the hardback was pricey).

While some of the essays are aimed at a reader with an advanced understanding of statistics, many of the articles are aimed at any manager attempting to apply Quality Management principles (SPC, Deming, process improvement, six sigma, etc.). An except from the book provides a table of contents and an introduction.

Some of the articles from the book are available online. I encourage you to take a look at several of the articles and then go ahead and add this book to your prized management resources, if you find them worthwhile.

March 10, 2005

Who Influences Your Thinking?

Comments on Who Influences Your Thinking?Survey results -

> 1. Are people getting most of their information
> from other sources?
That would be my guess.

Similar to the phenomenon of “the long tail” which is an interesting topic in its own right. We tend to focus on the popular few (books, musicians, movies, authors, computer programs…) but often the sum of the less popular many is more significant. See:

  • The Long Tail, by Chris Anderson, Wired, Oct 2004 “The average Barnes & Noble carries 130,000 titles. Yet more than half of Amazon’s book sales come from outside its top 130,000 titles. Consider the implication: If the Amazon statistics are any guide, the market for books that are not even sold in the average bookstore is larger than the market for those that are”
  • Continued discussion of the Amazon figures in a Chiris Anderson’s blog. “I’ve now spoken to Jeff Bezos (and others) about this. He doesn’t have a hard figure for the percentage of sales of products not available offline, but reckons that it’s closer to 25-30%.”
  • The long tail – a secret sauce for companies like Amazon.com, Netflix and Apple Computer, Motley Fool, NPR Audio Recording

Getting back to the question raised by the “Who Influences Your Thinking” post; More importantly I believe they (we) are just failing to get all we should.
(more…)

March 8, 2005

Statistics for Experimenters – Second Edition

Buy Statistics for Experimenters

The classic Statistics for Experimenters has been updated by George Box and Stu Hunter, two of the three original authors. Bill Hunter, who was my father, and the other author, died in 1986. Order online: Statistics for Experimenters: Design, Innovation, and Discovery , 2nd Edition by George E. P. Box, J. Stuart Hunter, William G. Hunter.
I happen to agree with those who call this book a classic, however, I am obviously biased.

Google Scholar citations for the first edition of Statistics for Experimenters.
Citations in Cite Seer to the first edition.

The first edition includes the text of Experiment by Cole Porter. In 1978 finding a recording of this song was next to impossible. Now Experiment can be heard on the De-Lovely soundtrack.

Text from the publisher on the 2nd Edition:
Rewritten and updated, this new edition of Statistics for Experimenters adopts the same approaches as the landmark First Edition by teaching with examples, readily understood graphics, and the appropriate use of computers. Catalyzing innovation, problem solving, and discovery, the Second Edition provides experimenters with the scientific and statistical tools needed to maximize the knowledge gained from research data, illustrating how these tools may best be utilized during all stages of the investigative process. The authors’ practical approach starts with a problem that needs to be solved and then examines the appropriate statistical methods of design and analysis.
(more…)

September 23, 2004

Management Improvement History

Originally posted to the Deming Electronic Network, 22 Sep 1999, in reponse to this message

I would like to say that I think it is good that we have disagreements on the DEN. I think it is a strength of the DEN, not a weakness. However, I think we sometimes get to personal with no real purpose. One example of this, for me, is: “Well, I guess we knew different Demings. Mine was a teacher named Dr. W. Edwards Deming.” I doubt this statement is meant to be taken literally, and if it is not I do not see what it adds to the discussion. I point this out not because I think this is some bad act that should be punished but that I think we need to continue to develop a sense of how we wish to express our disagreements and I think that we should try to do so more constructively.

For the past 60 years we’ve been looking for the magic bullet that will improve the quality of our products, services and lives. In the 1940s, we applied statistics through sampling, SPC and design of experiments to improve our products. In the 1950s, we used quality cost and total quality control to bring about quality improvement. In the 1960s, zero defects and MIL-Q-9858A drove the quality improvement process. In the 1970s, quality circles, process qualification and supplier qualification became key quality issues. In the 1980s, employee training in problem solving, team activities and just-in-time inventory were the things to do.”

I find this statement so far from the truth that it would seriously damage any PDSA with this as an accepted assessment of history. I do not believe Deming had such an inaccurate view (of course I may be wrong). I do believe we need to improve our practice of Quality (and to do that we need to understand what happened in the past and why it was not more successful). The idea that Design of Experiments (DoE) was at the core of some Quality Movement to me is not at all accurate. (more…)


Curious Cat Management Improvement Blog © curiouscat.com 2005-2010

Internal Links

Author

John Hunter

Tags

Bill Hunter blogs Books Career Carnival cars commentary Creativity curiouscat Customer focus Data Deming Economics economy engineering executive pay Google Health care Innovation internet Investing IT Japan John Hunter lean manufacturing Lean thinking Madison management managing people Manufacturing overpaid executives Performance Appraisal Process improvement Psychology Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
Full tag could

Other

Search Blog

Web Search

Management Improvement web search

Recent Comments

  • Nick McCormick: Agreed John. Slogans can be good or bad. They can be effective if the rank and file come up with...
  • Halvard: I have reservations about the Obama Healthcare Plan. Can it create costly effects to my families well being?...
  • Rob: Absolutely excellent videos. Deming is timeless and his message resonates today.
  • Jamie Flinchbaugh: I am curious to watch it. I believe the executives will probably have some ah-has and some good...
  • Jamie Flinchbaugh: Thanks for including me. I’m glad you choose Fail, Learn, Lead. I think it’s a really...
  • ilskan: @Kyle: I suppose so. Ideally you want a happy medium, though; the other end of the spectrum can be pretty...
  • Anonymous: I recently stayed in a ski lodge in the white mountains Arizona for me and the wife’s anniversary....
  • Jamie Flinchbaugh: I’m sure you are right that there are many frustrated people, but one of the benefits of...
  • Karen Wilhelm: Great find – lean starters in need of do-it-yourself training curriculum can really benefit from...
  • Mark Graban: Nice post, John. I’ll hold out hope that this is more than a form of industrial tourism. Executive...

Archives

February 2010
M T W T F S S
« Jan    
1234567
891011121314
15161718192021
22232425262728