Tag Archives: Systems thinking

Ignoring Unpleasant Truths is Often Encouraged

Posted on May 4, 2010 by John Hunter

We can’t Handle the Truth Unfortunately, the proverbial “kill the messenger” is alive and well in American business. People who speak the truth are often labeled as a non-team player, a disrupter, a trouble maker or the current tag of … Continue reading →

Posted in Management, Process improvement, Psychology, quote, Systems thinking | Tagged management, Process improvement, Psychology, quote, respect for people, Systems thinking | 6 Comments

Nice Non-technical Control Chart Webcast

Posted on April 28, 2010 by John Hunter

This very brief introduction to control charts by PQ Systems provides a very watchable non-technical overview. Getting people to understand variation is important, and not easy. This video is one more quick reminder for those still trying to incorporate an … Continue reading →

Posted in Deming, Management, Process improvement, Quality tools, Systems thinking, webcast | Tagged control chart, Deming, problem solving, Process improvement, Systems thinking, variation, webcast | 1 Comment

Aligning Marketing Vision and Management

Posted on March 23, 2010 by John Hunter

Why do so many companies market one thing and provide something else? I know it might be easier to sell something different than what you offer your customer today. But if you decide to market one vision, why don’t you … Continue reading →

Posted in Customer focus, Management, Popular, quote, Respect, Systems thinking | Tagged Customer focus, customer service, John Hunter, management, marketing, Popular, quote, respect for people, Systems thinking | 6 Comments

The Trouble with Incentives: They Work

Posted on January 28, 2010 by John Hunter

Gipsie B. Ranney has a great new article – The Trouble with Incentives: They Work I have wondered whether the escalation of pay, perks and parachutes for CEOs actually tends to attract individuals who are primarily extrinsically motivated, rather than … Continue reading →

Posted in Competition, Deming, Management, Management Articles, Performance Appraisal, Psychology, Systems thinking | Tagged Deming, extrinsic motivation, management, Management Articles, managing people, motivation, Psychology, respect for people, Systems thinking | 8 Comments

The CEO is Only One Person

Posted on December 14, 2009 by John Hunter

The CEO is important but they are only one person. Rarely do they determine the success of a company. The instances where they seem to are so rare as to almost seem like just random luck. I think they can … Continue reading →

Posted in Management, Systems thinking | Tagged executive pay, Investing, leadership, management, Systems thinking | 6 Comments

Making Better Decisions

Posted on November 24, 2009 by John Hunter

I think the most important thing you can do to make better decisions is to learn from the decisions you make. It sounds easy, but very few people do so effectively. The best strategy to learn from decisions is to: … Continue reading →

Posted in Management, Process improvement, quote, Systems thinking | Tagged Career, continual improvement, Data, John Hunter, learning, management, Process improvement, Quality tools, quote, Systems thinking, tips | 4 Comments

Learn Lean by Doing Lean

Posted on November 13, 2009 by John Hunter

In response to: Developing Your Lean Education Plan [the broken link was removed] If you actually let the lean leaders practice lean management you are probably doing more to help them learn than anything else. Reading is great, but 10 … Continue reading →

Posted in Career, Education, Lean thinking, Management, Respect, Systems thinking | Tagged Career, coaching, curiouscat, Education, John Hunter, Lean thinking, management, managing people, respect for people, Systems thinking, training | 6 Comments

Russell L. Ackoff: 1919 -2009

Posted on October 31, 2009 by John Hunter

We lost another of the absolutely best minds in management history, this week. Somehow, many managers, do not know of Russell Ackoff’s ideas. I find that amazing. Dr. Ackoff is one of two management thinkers that any manager, that is … Continue reading →

Posted in Deming, Innovation, Management, Respect, Systems thinking | Tagged Ackoff, Deming, management, respect for people, Systems thinking | 4 Comments

Managing to Test Result Instead of Customer Value

Posted on October 19, 2009 by John Hunter

Computer hardware and software creators use benchmarks as one tool to compare the performance of alternative products. At times this can be very useful. You can learn what software of hardware is faster and that may be a very valuable … Continue reading →

Posted in Creativity, IT, Management, Software Development, Systems thinking | Tagged Creativity, Data, programming, Software Development, Systems thinking, targets | 7 Comments

How ‘Buy American’ Can Hurt U.S. Firms

Posted on September 16, 2009 by John Hunter

How ‘Buy American’ Can Hurt U.S. Firms Canadian communities angered by perceived American chauvinism have started a Buy Canadian campaign to exclude U.S. bidders from municipal contracts. “If that sticks, well, there goes 25% of my business,” said Mr. Pokorsky. … Continue reading →

Posted in Competition, Economics, Lean thinking, Systems thinking | Tagged Economics, Manufacturing, Public Sector, Systems thinking, Wisconsin | 2 Comments