-
Tags
ASQ Influential Voices blogs Books Career Carnival commentary continual improvement Creativity curiouscat Customer focus customer service Data Deming Economics engineering Google Health care Innovation internet Investing IT John Hunter leadership lean manufacturing Lean thinking management Management managing people Manufacturing organization as a system Popular Process improvement Psychology Public Sector Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
-
Categories
- Books
- Career
- Carnival
- China
- Competition
- Creativity
- curiouscat.com
- Customer focus
- Data
- Deming
- Design of Experiments
- Economics
- Education
- Fun
- Health care
- India
- Innovation
- Investing
- IT
- Lean thinking
- Management
- Management Articles
- Manufacturing
- Performance Appraisal
- Popular
- Process improvement
- Psychology
- Public Sector
- Quality tools
- quote
- Respect
- Science
- Six sigma
- Software Development
- Statistics
- Systems thinking
- Tags
- Theory of Constraints
- Toyota Production System (TPS)
- Travel photos
- UK
- webcast
Tag Archives: managing people
Why Extrinsic Motivation Fails
Why Motivation by Pizza Doesn’t Work This completely changes the role of the manager as motivator. Rather than being the source of motivation (kind of a ludicrous idea in itself), the manager must help employees to find their own intrinsic … Continue reading
Posted in Deming, Management, Psychology, Respect
Tagged extrinsic motivation, management, managing people, motivation, Psychology
5 Comments
How to Improve
My management philosophy is guided by the idea of seeking methods that will be most effective.* There are many ways to improve. Good management systems are about seeking systemic adoption of the most effective solutions. What this amounts to is … Continue reading
Ritz Carlton and Home Depot
Don MacAskill writes of his great service from Ritz-Carlton and horrible service from Home Depot. Neither result is surprising, see related posts below… Ritz-Carlton’s motto is “We are ladies and gentlemen serving ladies and gentlemen.” And they actually turn those words into reality… Continue reading
Posted in Customer focus, Management, Systems thinking
Tagged aim, culture, Customer focus, managing people, organization as a system
3 Comments
Righter Performance Appraisal
Speaking of “doing the wrong things righter” Microsoft has eliminated forced rankings in performance appraisal: to do performance appraisals righter. Microsoft exec puts her stamp on human resources: The forced curve was company policy. And it climbed up a list … Continue reading
Hiring the Right People
The job market is an inefficient market. There are many reasons for this including relying on specification (this job requires a BS in Computer Science – no Bill Gates you don’t meet the spec) instead of understanding the system. Insisting … Continue reading
Posted in Career, Customer focus, IT, Management, Performance Appraisal, Popular
Tagged Career, curiouscat, Deming, hiring, management, managing people, Popular
15 Comments
Internet Access at Work
Providing internet access at work can create some management issues. However, the correct solution to those problems is not to be overly restrictive on access to the internet. Obviously, the most important thing is doing the work of the organization: … Continue reading
Posted in IT, Management, Respect
Tagged internet, IT, managing people, Psychology, respect for people, technology
1 Comment
Dangers of Extrinsic Motivation
The Econ 101 Management Method by Joel Spolsky. Once again Joel presents interesting ideas very well – past posts referencing Joel. But when you offer people money to do things that they wanted to do, anyway, they suffer from something … Continue reading
Posted in Data, Deming, Management, Psychology
Tagged Deming, extrinsic motivation, Joel Spolsky, Management, managing people, motivation, Psychology, Software Development
5 Comments
Brainstorming Under Attack
Brainstorming under attack: 8 errors in the WSJ [the broken link was removed]. The WSJ has their content behind a wall [the broken link was removed] so their content is not part of the web and so I have not … Continue reading
Posted in Creativity, Management, Quality tools
Tagged communication, Creativity, managing people, problem solving, Quality tools
Comments Off on Brainstorming Under Attack
Respect for People
A very thoughtful post, Respect for People on the Kaikaku blog raises some interesting questions. What does respect for people really mean? Toyota empowers people: To stop the line – to stop every other worker from working – that is … Continue reading
Stop Demotivating Employees
Why Your Employees Are Losing Motivation [broken link removed – Harvard is extremely bad about breaking links, which is an indication of how little they think about anything but the short term] by David Sirota, Louis A. Mischkind, and Michael … Continue reading
Posted in Deming, Management, Management Articles, Popular, Psychology
Tagged management, managing people, Psychology, respect for people, short term thinking
18 Comments
