Tag Archives: management

Tilting at Ludicrous CEO Pay

Posted on June 11, 2007 by John Hunter

I continue to tilt at the robber barron CEO pay packages. Hopefully, at some point, the people approving these obscene pay packages can be shamed into stopping or replaced by people with some sense of decency. I was taught in … Continue reading →

Posted in Deming, Economics, Management, Performance Appraisal, Psychology, Respect, Systems thinking | Tagged curiouscat, Deming, executive pay, management, overpaid executives, quote, respect for people | 10 Comments

Bad Management Results in Layoffs

Posted on June 3, 2007 by John Hunter

In response to Is Laying People off Really Anti-Lean? [the broken link was removed]: Let’s say you, a Lean enthusiast, are named CEO of a mid sized manufacturing company. Let’s also assume your market has turned down and the constraint … Continue reading →

Posted in Deming, Lean thinking, Management, Popular, quote, Respect, Toyota Production System (TPS) | Tagged bad management, layoffs, management, respect for people | 18 Comments

Information Technology and Management

Posted on May 4, 2007 by John Hunter

Dog Eat Dog [the broken link was removed, sadly even MIT can’t manage a website properly and they have broken the link] by Andrew McAfee and Erik Brynjolfsson The CVS experience is a microcosm of a pervasive trend toward using … Continue reading →

Posted in IT, Management | Tagged bad usability, curiouscat, IT, John Hunter, management, Process improvement, quote, Software Development | 5 Comments

Goodbye Quarterly Targets?

Posted on March 31, 2007 by John Hunter

Goodbye Quarterly Targets? [the broken link was removed], Business Week: For about a decade, companies have tried to goose their stocks-or manage the market’s expectations-by putting out quarterly earnings projections. Now the practice has come under fire as business leaders … Continue reading →

Posted in Deming, Management | Tagged Investing, long term thinking, management, short term thinking, targets | 3 Comments

Exposing CEO Pay Excesses

Posted on March 23, 2007 by John Hunter

The politics of pay from The Economist: Although barely one-tenth of the 2,000 biggest American companies have yet reported under the new rules, the tally of negative headlines is already mounting. “There are already plenty of examples of firms reporting … Continue reading →

Posted in Deming, Management, Respect, Systems thinking | Tagged executive pay, management, overpaid executives | 4 Comments

Experiment and Learn

Posted on March 18, 2007 by John Hunter

Experimenting with milkshakes? I have been on a mission to convince firms to do simple experiments that will give them feedback regarding the decisions that they make. Just as with people (as Anders Ericsson studies), firms cannot learn with feedback. … Continue reading →

Posted in Customer focus, Deming, Design of Experiments, Management, Quality tools | Tagged experiments, iteration, management

Firing Workers Isn’t Fixing Problems

Posted on February 26, 2007 by John Hunter

I commented on a post on Evolving Excellence that Jim Jubak is a wall street guy who has good ideas. He has posted another good article: Firing workers isn’t fixing problems [the broken link was removed] Both CEOs, Edward Zander … Continue reading →

Posted in Investing, Lean thinking, Management | Tagged Deming, Investing, management, organization as a system | 3 Comments

SWAT Raids – Systemic Failures?

Posted on February 18, 2007 by John Hunter

I have mentioned Reddit (an online community that is highly skewed toward software engineers who are a bit irreverent) before: Dell, Reddit and Customer Focus. The site highlights stories voted up by the community and so the makeup of the … Continue reading →

Posted in Management, Systems thinking | Tagged management, mistake-proofing, Public Sector, risk, society, Systems thinking | 4 Comments

Management Improvement Carnival #4

Posted on February 1, 2007 by John Hunter

Another edition with links to interesting management improvement blog posts. Lean Office Redesign by Marcie MacRae – “We freed up space, improved visibility and flexibility. And the best part is the lack of a “control center” for visual boards is … Continue reading →

Posted in Carnival, Management, Quality tools | Tagged Carnival, management

Change Your Name

Posted on December 28, 2006 by John Hunter

Best Buy Asks Man To Change Name [the broken link was removed]: Turns out if your last name is less than three letters, the online sign-up isn’t an option for you. Companies often put up barriers for no reason, then … Continue reading →

Posted in Customer focus, IT, Management, Software Development | Tagged bad customer service, bad usability, IT, management, usability | 6 Comments