Tag Archives: Deming

Deming’s Ideas at Markey’s Audio Visual

Last week at the Deming Institute seminar: How to Create Unethical, Ineffective Organizations That Go Out of Business, Mark Miller, General Manager, Markey’s Audio Visual spoke on Markey’s experience adopting Deming’s ideas. It was a great presentation. He did a … Continue reading

Posted in Customer focus, Deming, Management | Tagged , , , , , , | 6 Comments

Six Keys to Building New Markets by Unleashing Disruptive Innovation

Six Keys to Building New Markets by Unleashing Disruptive Innovation by Clayton M. Christensen, Michael E. Raynor, and Scott D. Anthony in Harvard Management Update: Companies have two basic options when they seek to build new-growth businesses. They can try … Continue reading

Posted in Deming, Innovation, Management, Systems thinking | Tagged , , , , | 3 Comments

The Quick Fix

The Fall 2005 issue of the Deming Institute newsletter (I removed the broken link) includes a copy of a letter Dr. Deming sent to Time magazine in 1981. Dear Sir, Your article about Japan in TIME for 30 March 1981 … Continue reading

Posted in Deming, Management | Tagged , , , | 7 Comments

Ford and Managing the Supplier Relationship

Topic: Management Improvement There have a been a number of articles (Ford to slash vendors of key parts [the broken link was removed] – Ford Rethinks Supply Strategy and posts (A “Kinder and Gentler” Lean Supply Base? – Ford Adopts … Continue reading

Posted in Deming, Management, Manufacturing, Systems thinking | Tagged , , , , , , | 9 Comments

Performance Without Appraisal

In response to the Alternatives to Stack Ranking? post on the popular Mini-Microsoft blog. I’m also taking some time to contemplate on Deming’s points and assess how Microsoft is doing against them. … What I would deeply appreciate is real-world … Continue reading

Posted in Deming, Management, Performance Appraisal, Psychology, Respect | Tagged , , , , , , | 7 Comments

Measurement and Data Collection

This is my response to the Deming Electronic Network message (the site is dead, so I removed the link) on measurement. I find it useful to ask what will be done with the results of data collection efforts (in order … Continue reading

Posted in Data, Deming, Management, quote, Statistics | Tagged , , , , , , | 5 Comments

Life Beyond the Short Term

Life Beyond the Short Term by Simon Caulkin, The Observer. Last week’s column – ‘Adrift in a parallel universe‘ – about the perversion of management provoked an eloquent, sometimes passionate, response. … In the spirit of a positive alternative, a … Continue reading

Posted in Deming, Management | Tagged , , , | 1 Comment

Has Six Sigma been a failure?

My response to the message, Has Six Sigma been a failure? (broken link was removed) on the Deming Electronic Network email list (DEN). I think Six Sigma has been a success. Do I think it the best option? No, I … Continue reading

Posted in Deming, Management, Six sigma, Statistics | Tagged , , | 9 Comments

LA Jail Saves Time Processing Crime

After efficiency study, L.A. jail saves time processing crime by Dan Laidman Los Angels Daily News (pointy hired boss broke the link so I removed it) Last week, Chief William Bratton told the Board of Police Commissioners that Toyota methods … Continue reading

Posted in Deming, Management, Process improvement, Public Sector, Toyota Production System (TPS) | Tagged , , , , , , | Comments Off on LA Jail Saves Time Processing Crime

Purpose of an Organization

W. Edwards Deming described the purpose of an organization in New Economics, on page 51, as: The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment – over the long … Continue reading

Posted in Deming, Management, Popular, quote, Respect, Systems thinking | Tagged , , , , | 23 Comments