Category Archives: webcast

Six Sigma Interview with Jack Welch

Posted on October 4, 2010 by John Hunter

The short video includes some interesting points by Jack Welch on six sigma. GE was a huge company and did plenty of things that could be criticized. But often those criticizing take it much to far and disregard the sensible … Continue reading →

Technical Non-Support

Posted on August 12, 2010 by John Hunter

A bit of fun from Dilbert. I have had the exact experience Dilbert does of tech support refusing to think about the actual symptoms of the problem and insisting on following some script and wasting my time – repeatedly. The … Continue reading →

Posted in Customer focus, Fun, webcast | Tagged bad customer service, Fun, meetings, webcast | 2 Comments

Stop Starting and Start Finishing – Jason Yip

Posted on August 5, 2010 by John Hunter

Jason Yip explores the value of reducing work in process and reducing context switching costs to optimize throughput. By designing processes to work on projects serially instead of in parallel we reduce context switching, and other costs, of multitasking. Related: … Continue reading →

Posted in Management, Process improvement, Quality tools, Software Development, Systems thinking, webcast | Tagged agile management, management, management webcast, Process improvement, Software Development, Systems thinking, teams | 1 Comment

Nice Non-technical Control Chart Webcast

Posted on April 28, 2010 by John Hunter

This very brief introduction to control charts by PQ Systems provides a very watchable non-technical overview. Getting people to understand variation is important, and not easy. This video is one more quick reminder for those still trying to incorporate an … Continue reading →

Posted in Deming, Management, Process improvement, Quality tools, Systems thinking, webcast | Tagged control chart, Deming, problem solving, Process improvement, Systems thinking, variation, webcast | 1 Comment

Mihaly Csikszentmihalyi: Creativity, Fulfillment and Flow

Posted on February 24, 2010 by John Hunter

“After a certain basic point, which translates, more or less, to just a few thousand dollars above the minimum poverty level, increases in material well being don’t see to affect how happy people are.” The speech includes, the first purpose … Continue reading →

Posted in Books, Creativity, Psychology, Respect, webcast | Tagged Books, Creativity, Economics, engineering, intrinsic motivation, Psychology, TED, webcast | Comments Off

Lean Manufacturing Simulation (webcast)

Posted on January 6, 2010 by John Hunter

This webcast, from the MIT Open Courseware initiative, shows a simulation (with legos). And in doing so explores the advantages of lean manufacturing methods. Related: Red Bead Experiment Webcast – one-piece flow – Applied Quality Engineering Education – The Lean … Continue reading →

Posted in Education, Lean thinking, webcast | Tagged Education, lean manufacturing, management webcast, webcasts | 1 Comment

Video Overview of the PDSA Cycle

Posted on December 20, 2009 by John Hunter

Robert Lloyd, PhD From the IHI Open School‘s, presents a nice overview of the PDSA Cycle (plan-do-study-act). The webcast includes an example of using PDSA to improve the discharge process for a hospital. As I have said many times the … Continue reading →

Posted in Deming, Health care, Management, Process improvement, Quality tools, Science, webcast | Tagged Deming, Health care, management webcast, Process improvement, Quality tools | 2 Comments

Management Webcast: Introduction to Lean Manufacturing

Posted on November 9, 2009 by John Hunter

Webcast introduction to lean manufacturing by Ron Pereira. This is a great 9 minute introduction to the topic, for those not familiar with lean thinking. It sets the context for lean thinking and provides some history on how lean manufacturing … Continue reading →

Posted in Deming, Lean thinking, Management, Toyota Production System (TPS), webcast | Tagged lean manufacturing, management, management history, management webcast, webcast | Comments Off

An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast)

Posted on September 14, 2009 by John Hunter

An Introduction to Deming’s Management Teaching and Philosophy by Peter Scholtes – webcast from the Annual W. Edwards Deming Institute conference in Madison, Wisconsin, November 9th, 2008. My previous post on this speech: 6 Leadership Competencies. Next month, the Annual … Continue reading →

Posted in Creativity, curiouscat.com, Deming, Education, Innovation, Lean thinking, Management, Performance Appraisal, Popular, Process improvement, Psychology, quote, Respect, Science, Systems thinking, webcast | Tagged curiouscat, Deming, Innovation, management, management webcast, Performance Appraisal, Peter Scholtes, Popular, quote, respect for people, Systems thinking, webcast | 4 Comments

Dr. Deming Webcast on the 5 Deadly Diseases

Posted on August 26, 2009 by John Hunter

The W. Edwards Deming Institute has posted Dr. Deming’s 1984 video on the 5 deadly diseases of western management. Lack of constancy of purpose Emphasis on short term profits – “creative” accounting, focus on quarterly profits Annual Performance Appraisals – … Continue reading →

Posted in Deming, Economics, Lean thinking, Management, Performance Appraisal, Popular, quote, webcast | Tagged Deming, long term thinking, management, management experts, management webcast, Performance Appraisal, Popular, quote, webcast | 7 Comments