Category Archives: quote

Bad Management Results in Layoffs

Posted on June 3, 2007 by John Hunter

In response to Is Laying People off Really Anti-Lean? [the broken link was removed]: Let’s say you, a Lean enthusiast, are named CEO of a mid sized manufacturing company. Let’s also assume your market has turned down and the constraint is clearly the market. Let’s also assume you need to improve operating income above all else. The final assumption is the company you inherited is not even good at mass production. They just stink at everything. If you come into … Continue reading →

Posted in Deming, Lean thinking, Management, Popular, quote, Respect, Toyota Production System (TPS) | Tagged , , , | 18 Comments

All Models Are Wrong But Some Are Useful

Posted on March 4, 2007 by John Hunter

“All Models Are Wrong But Some Are Useful” -George Box A great quote. Here is the source: George E.P. Box, Robustness in the strategy of scientific model building, page 202 of Robustness in Statistics, R.L. Launer and G.N. Wilkinson, Editors. 1979. See more quotes by George Box. Related: Dangers of Forgetting the Proxy Nature of Data – articles by George Box – Quotes by Dr. W. Edwards Deming

Posted in Fun, quote | Tagged , , , , , | 6 Comments

Write it Down

Posted on March 1, 2007 by John Hunter

Why Write it down? The longer I pursue Lean, the more I am amazed with its fundamentals. I may write more about this in the near future. Like the emphasis to write things down. In meetings, writing down decisions (what is the issue, who is going to do what…) is very helpful. It is very easy for people to think everyone agrees to some somewhat clear statements made in the meeting. Only later it becomes obvious several people have different … Continue reading →

Posted in Management, Process improvement, Quality tools, quote, Systems thinking | Tagged , , , , | 6 Comments

Illusions – Optical and Other

Posted on February 12, 2007 by John Hunter

If the output for working for the year is a square. And the job is to produce dark squares who do you pay more A or B? Of course it is a trick question, the squares are the same color. But it doesn’t look that way at first does it? Optical illusions provide evidence that you cannot always trust what seems obvious. Dr. Deming’s red bead experiment provides some additional insight into the idea that our management systems often use … Continue reading →

Posted in Data, Deming, Management, Popular, quote | Tagged , , , , , | 10 Comments

3M CEO on Six Sigma

Posted on February 8, 2007 by John Hunter

3M in building spree to end capacity constraints 3M should complete the first of an 18-factory build-out in the third quarter, said its chief executive late Tuesday, as it makes up for years of underinvestment on the factory floor – even in its well-known household products. “Our major challenge will be getting all these plants launched,” said 3M CEO George Buckley at a Lehman Brothers conference. Buckley, who joined the St. Paul, Minn. company just over a year ago, has … Continue reading →

Posted in Management, Manufacturing, quote, Six sigma, Systems thinking | Tagged | 1 Comment

Transforming With Lean

Posted on January 31, 2007 by John Hunter

Dave Gleditsch, Chief Technology Officer, Pelion Systems, makes many excellent points in: Transforming Your Business To Lean: Lessons Learned [the broken link was removed]: First and foremost, we should always keep the customer at the forefront of the planning and implementation process. A key to success is in being able to find the customer in every single metric you choose to measure your Lean transformation progress by. Often measures become the focus and the reason for improvement is obscured. Improvement … Continue reading →

Posted in Customer focus, Deming, Lean thinking, Management, Management Articles, quote | Tagged , | 1 Comment

Ackoff’s F-laws: Common Sins of Management

Posted on November 11, 2006 by John Hunter

Russ Ackoff once again does a great job of providing insight into management. I highly recommend A Little Book of f-Laws [the broken link was removed] where Ackoff, with Herbert Addison and Sally Bibb, present 13 common sins of management, such as: Managers who don’t know how to measure what they want settle for wanting what they can measure See: Deming’s thoughts on unknown and unknowable figures. A book with over 80 management flaws (er I mean f-Laws) will be … Continue reading →

Posted in Data, Deming, Management, Management Articles, quote | Tagged , | 1 Comment

Toyota IT Overview

Posted on September 5, 2006 by John Hunter

What’s Driving Toyota? by Mel Duvall is an interesting, long article discussing Toyota overall and focusing on Toyota’s Information Technology systems. Technology does not drive business processes at Toyota. The Toyota Production System does. However, technology plays a critical role by supporting, enabling and bringing to life on a mass scale the processes derived by adhering to TPS. “What strikes me about Toyota is, if you were to ask them if they have a technology strategy, they would probably say … Continue reading →

Posted in IT, Management, Popular, quote, Toyota Production System (TPS) | 9 Comments

Complicating Simplicity

Posted on August 31, 2006 by John Hunter

Complicating simplicity: Gah! Trying to read about the “Simplicity: The Art of Complexity” (er, what?) conference. But the description at the conference site is the exact opposite of simple, clear writing: An investigation of the essence of simplicity must necessarily get involved with the psychology of human-machine interaction. Why do we display such a strong proclivity to regarding technology as an externally imposed authority, to condemning or venerating it?…If we merely equate simplicity with simplification and reduction, simply let the … Continue reading →

Posted in Creativity, Management, quote, Software Development | Tagged , , , , | 1 Comment

Manufacturing Value Added Economic Data

Posted on August 16, 2006 by John Hunter

In our post on Manufacturing and the Economy we examined global manufacturing value added economic data. The World Bank has provided updated data, for 2002, which we provide below. In, Global Manufacturing Data by Country, we explored data from the United Nations through 2004 (on a related, but different, measure of manufacturing). Country 1990 2001 2002 1990-2002% increase* United States 1,040,600 1,422,999 1,463,300 41 Japan 810,231 865,809 811,829 0 China 116,572 407,513 No Data 250 Germany 456,405 385,923 410,644 -10 … Continue reading →

Posted in Data, Economics, Manufacturing, quote | 3 Comments

Eliminate Slogans

Posted on August 13, 2006 by John Hunter

This poster may do a better job, than my posts, of showing why posters and slogan are not an effective management strategy. Text from the poster: “If a pretty poster and a cute saying are all it takes to motivate you, you probably have a very easy job. The kind robots will be doing soon.” Despair (link to the motivation poster shown here), offers many such de-motivational posters and note cards – well done satire, in my opinion, but they … Continue reading →

Posted in Books, Deming, Management, Popular, Psychology, quote, Respect | Tagged , | 3 Comments

Quality and Innovation

Posted on July 4, 2006 by John Hunter

I think the The Quality Movement Vs. The Innovation Movement by Bruce Nussbaum makes a mistake in calling the innovation movement separate from the quality movement. Wow. It makes sense. The father of quality, of course, was Dr. W. Edwards Demming, and he preached for a very long time before he was really heard. In fact, as I recall, Japanese companies first accepted Demmings teachings long before U.S. and European corporations. Lets quote Deming on innovation from New Economics, page … Continue reading →

Posted in Deming, Innovation, Management, Popular, quote | 5 Comments

CEO Flight Attendant

Posted on July 1, 2006 by John Hunter

Street Smarts: Learning From JetBlue by Norm Brodsky. The Jet Blue CEO works (once a month he estimates) as a flight attendant. He interacts directly with customers in real world situations (not just talking to travel managers in his office). This getting out and seeing work in action is exposed a great deal, including a lean management concept, Genchi Genbutsu – to go to see the problem in situ (not just reading a report about it). he’s shaping the company … Continue reading →

Posted in Creativity, Customer focus, Deming, Management, quote, Respect, Systems thinking | Tagged , , , | 3 Comments

Management Advice Failures

Posted on June 10, 2006 by John Hunter

…when we fail to value the best ideas, instead valuing the new ideas, we are not as effective as we could be. We often accept pale copies of good old ideas instead of going to the good old ideas – which will often lead to a much richer source of knowledge. Continue reading →

Posted in Management, Management Articles, Popular, quote | Tagged , , , , , | 17 Comments

Better and Different

Posted on May 24, 2006 by John Hunter

Reaction to Toyota: Better or Different? and Seth Godin’s post. The answer, as I see it, is to be better and different (when necessary). In Seth’s post he talks about challenging people to find not just better solutions but different solutions. That is fine, as long as people don’t lose focus on being better. Neither one alone is adequate (at least not always). To achieve great success you must be both better and different. That is what Toyota does. Frankly, … Continue reading →

Posted in Deming, Innovation, Management, quote | Tagged , , , | 11 Comments

Manufacturing Jobs Data: USA and China

Posted on April 7, 2006 by John Hunter

Manufacturing Productivity and the Shifting US, China, and Global Job Scenes-1990 to 2005 (working paper – July 2005) by William Ward, Clemson University: Manufacturing productivity growth from 1990 to 2004 should have taken away 7.5 million of the 17.7 million manufacturing jobs that existed in the US in 1990, while GDP growth should have added back (at the new productivity levels of 2004) 5.7 million manufacturing jobs-for a net loss of 1.8 million. In fact, the US economy lost 3.3 … Continue reading →

Posted in China, Economics, Manufacturing, Popular, quote | 6 Comments