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Category Archives: quote
When Performance-related Pay Backfires
When Economic Incentives Backfire by Samuel Bowles, Sante Fe Institute Dozens of recent experiments show that rewarding self-interest with Economic incentives can backfire when they undermine what Adam Smith called “the moral sentiments.” Punished by Rewards, by Alfie Kohn, is … Continue reading
Akio Toyoda’s Message Shows Real Leadership
Speech by Akio Toyoda Since the birth of Toyota, the company’s philosophy has always been to “contribute to society.” … “Contributing to society” at Toyota means two things. First, it means, “to manufacture automobiles that meet the needs of society … Continue reading
Peter Scholtes
Peter Scholtes died peacefully this morning [11 July 2009] in Madison, Wisconsin. His family was with him. My father wrote about the First Street Garage project in W. Edwards Deming’s Out of the Crisis (pages 245-247). Peter (who was working … Continue reading
Posted in Deming, Management, quote, Systems thinking
Tagged Bill Hunter, Deming, John Hunter, Madison, management, Peter Scholtes
34 Comments
Dr. Russell Ackoff Webcast on Systems Thinking
Dr. Ackoff is one of two management thinkers that any manager, that is serious about improving management results in their organization, should study (the other is Dr. Deming). There are plenty of others that are also great resources. From part … Continue reading
Posted in Creativity, Deming, Management, quote, Science, Systems thinking, webcast
Tagged Ackoff, Creativity, quote, Systems thinking, theory of knowledge, webcast
4 Comments
Red Bead Experiment Webcast
Dr. Deming used the red bead experiment to present a view into management practices and his management philosophy. The experiment provides insight into all four aspects of Dr. Deming’s management system: understanding variation, understanding psychology, systems thinking and the theory … Continue reading
Posted in Data, Deming, Education, Management, Performance Appraisal, Psychology, quote, Respect, webcast
Tagged control chart, Data, Deming, Fun, management, management experts, Performance Appraisal, Psychology, Quality tools, training, variation, webcast
3 Comments
How We Know What We Know
Dr. W. Edwards Deming’s management philosophy is a system of management composed of four interdependent areas: knowledge about variation, understanding psychology, systems thinking and the theory of knowledge. The theory of knowledge is the least understood, and the least adopted … Continue reading
Posted in Deming, Management, Psychology, quote
Tagged Deming, John Hunter, management, Psychology, quote, theory of knowledge
8 Comments
Jeff Bezos Spends a Week Working in Amazon’s Kentucky Distribution Center
Photo of Jeff Bezos during the 2005 O’Reilly Emerging Technology Conference by James Duncan. Jeff Bezos, Amazon CEO, is working for a week in Amazon’s Kentucky distribution center. I hope, and based on his past, I believe, that he is … Continue reading
Posted in Books, Creativity, Customer focus, Deming, Lean thinking, Management, Process improvement, Psychology, quote, Respect, Systems thinking
Tagged Amazon, Bezos, gemba, leadership, management, Process improvement
5 Comments
NUMMI, and GM’s Failure to Manage Effectively
Gipsie Ranney recently sent me an article on her thoughts on NUMMI and the current problems with the Big Three car makers to post to the Curious Cat Management Improvement Library. NUMMI is the plant that Toyota and General Motors … Continue reading
Posted in Deming, Lean thinking, Management, Management Articles, Manufacturing, quote, Respect, Systems thinking, Toyota Production System (TPS)
Tagged cars, curiouscat, Deming, lean manufacturing, Management Articles, Manufacturing, respect for people, Toyota, Toyota Production System (TPS)
2 Comments
Google Should Stay True to Their Management Practices
I believe in Google’s past, present and future. They have shown a great ability to ignore the short term focus that dominates (and kills success) of so many companies today. I am happy to invest in Google for the long … Continue reading
Posted in Google, Management, quote
Tagged Google, Innovation, management, quota, quote, short term thinking, Six sigma
3 Comments
Managing Passionate Employees
Passion vs. Productive There are actually few organizations that can support passionate employees – even if they say they want them. That’s because the original industrial revolution was designed to support productivity. Productivity means you produce. That’s how you’re measured. … Continue reading →