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Category Archives: Management
Podcast Discussion on Management Matters
I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. This the second part, of 2, of my podcast with Joe Dager, Business 901: Management Matters to a Curious Cat. The first part … Continue reading
Posted in Books, Deming, Management, Psychology, Systems thinking
Tagged Books, build capability, Data, Deming, John Hunter, Joy in Work, management, podcast, Psychology, Six sigma, Software Development, Statistics, Systems thinking
1 Comment
Accept Taking Risks, Don’t Blithely Accept Failure Though
For discussion by ASQ’s Influential Voices this month, Paul Borawski looks at Risk, Failure & Careers in Quality. There is a bias toward avoiding the possibility of failure by avoiding actions which may lead to failure or even any action … Continue reading
Posted in Innovation, Management, Systems thinking
Tagged ASQ Influential Voices, Innovation, poka yoke
4 Comments
Process Excellence Network Podcast with John Hunter
Diana Davis with the Process Excellence Network interviewed me for their podcast series, process perspective – Management Matters: Interview with author John Hunter (listen to podcast). Additional details on some of the ideas we discussed: How could they know? Deming’s … Continue reading
Posted in Books, Deming, Management
Tagged Books, Deming, John Hunter, Management Matters, podcast
1 Comment
Business 901 Podcast: Two New Deadly Diseases for Business
I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. In this podcast I discuss the 2 new deadly diseases facing companies. The second part of the Business 901 podcast will be posted … Continue reading
Posted in Deming, Economics, Management
Tagged copyright, Deming, Economics, government, John Hunter, management, overpaid executives, patent, podcast
1 Comment
Leanpub Podcast on My Book – Management Matters: Building Enterprise Capability
I recently was interviewed for a podcast by Len Epp with Leanpub: Leanpub Podcast Interview #9: John Hunter. I hope you enjoy the podcast (download the mp3 of the podcast). In the podcast we cover quite a bit of ground … Continue reading
Posted in Books, Data, Deming, Management, Systems thinking
Tagged Books, Data, Deming, John Hunter, leadership, management, Management Matters, overpaid executives, podcast
2 Comments
Indirect Improvement
Often the improvements that have the largest impact are focused on improving the effectiveness of thought and decision making. Improving the critical thinking in an organization has huge benefits over the long term. My strategy along the lines of improving … Continue reading
Management Blog Review 2012: Not Running a Hospital
Paul Levy started the Running a Hospital blog when he was the CEO of Beth Israel Deaconess Medical Center. Thankfully he has continued the blog, renamed to Not Running a Hospital, after leaving that position. Paul provides a huge number … Continue reading
Customers
Customer focus is critical to succeed with management improvement efforts. Few argue with that point, though my experience as a customer provides plenty of examples of poor systems performance on providing customer value (usability, managing the value stream well, etc.). … Continue reading
Posted in Customer focus, Deming, Management
Tagged curiouscat, Customer focus, customer service, Deming, gemba, Innovation, management, quote, Systems thinking, value stream
11 Comments
Business 901 Podcast with Me: Deming’s Management Ideas Today
I recently was interviewed for a podcast by Joe Dager, at Business 901: Dr. Deming on Lean in 2012. I hope you enjoy the podcast. Listen to this podcast. Here are some links related to items I mention in the … Continue reading
Posted in Lean thinking, Management
Tagged Deming, interview, John Hunter, lean manufacturing, Lean thinking, podcast, Toyota Production System (TPS)
6 Comments
Respect for Everyone
TL;DR – The two pillars of the Toyota Way are: respect for people and continuous improvement. One of the big reasons my career followed the path it did (into management improvement) was due to the impact of respect for people. … Continue reading →