Category Archives: Management

Podcast Discussion on Management Matters

I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. This the second part, of 2, of my podcast with Joe Dager, Business 901: Management Matters to a Curious Cat. The first part … Continue reading

Posted in Books, Deming, Management, Psychology, Systems thinking | Tagged , , , , , , , , , , , , | 1 Comment

Accept Taking Risks, Don’t Blithely Accept Failure Though

For discussion by ASQ’s Influential Voices this month, Paul Borawski looks at Risk, Failure & Careers in Quality. There is a bias toward avoiding the possibility of failure by avoiding actions which may lead to failure or even any action … Continue reading

Posted in Innovation, Management, Systems thinking | Tagged , , | 4 Comments

Process Excellence Network Podcast with John Hunter

Diana Davis with the Process Excellence Network interviewed me for their podcast series, process perspective – Management Matters: Interview with author John Hunter (listen to podcast). Additional details on some of the ideas we discussed: How could they know? Deming’s … Continue reading

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Business 901 Podcast: Two New Deadly Diseases for Business

I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. In this podcast I discuss the 2 new deadly diseases facing companies. The second part of the Business 901 podcast will be posted … Continue reading

Posted in Deming, Economics, Management | Tagged , , , , , , , , | 1 Comment

Leanpub Podcast on My Book – Management Matters: Building Enterprise Capability

I recently was interviewed for a podcast by Len Epp with Leanpub: Leanpub Podcast Interview #9: John Hunter. I hope you enjoy the podcast (download the mp3 of the podcast). In the podcast we cover quite a bit of ground … Continue reading

Posted in Books, Data, Deming, Management, Systems thinking | Tagged , , , , , , , , | 2 Comments

Indirect Improvement

Often the improvements that have the largest impact are focused on improving the effectiveness of thought and decision making. Improving the critical thinking in an organization has huge benefits over the long term. My strategy along the lines of improving … Continue reading

Posted in Data, Management, Systems thinking | Tagged , , , , , , | 1 Comment

Management Blog Review 2012: Not Running a Hospital

Paul Levy started the Running a Hospital blog when he was the CEO of Beth Israel Deaconess Medical Center. Thankfully he has continued the blog, renamed to Not Running a Hospital, after leaving that position. Paul provides a huge number … Continue reading

Posted in Health care, Management | Tagged , | 4 Comments

Customers

Customer focus is critical to succeed with management improvement efforts. Few argue with that point, though my experience as a customer provides plenty of examples of poor systems performance on providing customer value (usability, managing the value stream well, etc.). … Continue reading

Posted in Customer focus, Deming, Management | Tagged , , , , , , , , , | 11 Comments

Business 901 Podcast with Me: Deming’s Management Ideas Today

I recently was interviewed for a podcast by Joe Dager, at Business 901: Dr. Deming on Lean in 2012. I hope you enjoy the podcast. Listen to this podcast. Here are some links related to items I mention in the … Continue reading

Posted in Lean thinking, Management | Tagged , , , , , , | 6 Comments

Respect for Everyone

TL;DR – The two pillars of the Toyota Way are: respect for people and continuous improvement. One of the big reasons my career followed the path it did (into management improvement) was due to the impact of respect for people. … Continue reading

Posted in Deming, Lean thinking, Management, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , , , | 7 Comments