Category Archives: Deming

How to Create a Control Chart for Seasonal or Trending Data

Posted on March 25, 2009 by John Hunter

Lynda Finn, President of Statistical Insight, has written an article on how to create a control chart for seasonal or trending data (where there is an underlying structural variation in the data). Essentially you need to account for the structural … Continue reading →

Posted in Data, Deming, Management, Process improvement, Quality tools, Science, Statistics | Tagged Data, Deming, Process improvement, Quality tools, SPC, Statistics, variation | 3 Comments

Knowledge, Imagination, Innovation and Risk

Posted on March 23, 2009 by John Hunter

A consumer can seldom say today what new product or new service would be desirable and useful to him three years from now, or a decade from now. New product and new types of service are generated, not by asking … Continue reading →

Posted in Books, Creativity, Customer focus, Deming, Innovation, Management | Tagged Books, Deming, Innovation | Comments Off

USA Spent $2.2 Trillion or $7,421 Per Person on Health Care in 2007

Posted on March 16, 2009 by John Hunter

Health spending in the United States grew 6.1 percent in 2007, to $2.2 trillion or $7,421 per person. For comparison the total GDP per person in China is $6,100. This continues the trend of health care spending taking an every … Continue reading →

Posted in Deming, Economics, Health care | Tagged economic data, Economics, Health care | Comments Off

Warren Buffett’s Letter to Shareholders 2009

Posted on February 28, 2009 by John Hunter

Warren Buffett published his letter to shareholders yesterday. As usual, it is of great interest to anyone interested in the economic, investing and management ideas. In 1995, MidAmerican became the major provider of electricity in Iowa. By judicious planning and … Continue reading →

Posted in Deming, Economics, Investing, Management, Respect | Tagged Investing, managers, respect for people | 2 Comments

NUMMI, and GM’s Failure to Manage Effectively

Posted on February 25, 2009 by John Hunter

Gipsie Ranney recently sent me an article on her thoughts on NUMMI and the current problems with the Big Three car makers to post to the Curious Cat Management Improvement Library. NUMMI is the plant that Toyota and General Motors … Continue reading →

Posted in Deming, Lean thinking, Management, Management Articles, Manufacturing, quote, Respect, Systems thinking, Toyota Production System (TPS) | Tagged cars, curiouscat, Deming, lean manufacturing, Management Articles, Manufacturing, respect for people, Toyota, Toyota Production System (TPS) | 2 Comments

Helping Employees Improve

Posted on February 12, 2009 by John Hunter

One aspect of managing people is to provide positive feedback and show appreciation. Doing so is important. People benefit from encouragement and reinforcement. In addition to just telling them, take action to show your appreciation. The Dilbert workplace is alive … Continue reading →

Posted in Deming, Fun, Management Articles, Popular, Respect, Software Development, Statistics, Toyota Production System (TPS) | Tagged continual improvement, curiouscat, managers, managing people, Psychology, respect for people, tips | 2 Comments

Hire People You Can Trust to Do Their Job

Posted on February 5, 2009 by John Hunter

How great companies turn crisis into opportunity The right people don’t need to be managed. The moment you feel the need to tightly manage someone, you’ve made a hiring mistake. The right people don’t think they have a job: They … Continue reading →

Posted in Deming, Management, Management Articles, Psychology, Respect, Systems thinking | Tagged coaching, hiring, jobs, Management Articles, managing people, training | 4 Comments

Newspaper Innovation In Kansas

Posted on January 29, 2009 by John Hunter

The newspaper industry is facing challenging times. One success story is the Lawrence Journal-World in Lawrence, Kansas. I first heard about their efforts years ago: Watchful Eyes on Kansas Media Innovations, NPR, 2005 Many media companies hoped that convergence — … Continue reading →

Posted in Creativity, Customer focus, Deming, Innovation, IT | Tagged Creativity, Customer focus, Deming, Innovation, internet, IT | 1 Comment

Jeff Bezos and Root Cause Analysis

Posted on January 28, 2009 by John Hunter

Using quality tools really works. Lots of people don’t use them. Improving is often not any more difficult than just applying tools that have been used for decades. Continue reading →

Posted in Deming, Management, Quality tools, Respect | Tagged Amazon, Bezos, management experts, Quality tools | 2 Comments

Checklists Save Lives

Posted on January 17, 2009 by John Hunter

Checklists are a simple quality tool that have been used widely for decades. Pilots use them, without fail, to save lives. Some surgeons have been using them and the evidence is mounting that checklists can save many more lives if … Continue reading →

Posted in Deming, Health care, Management, Process improvement, Psychology, Quality tools, Systems thinking | Tagged checklist, continual improvement, Deming, health care system, Process improvement, Psychology, Public Sector, Quality tools | 3 Comments