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Category Archives: Creativity
Undercover Boss – Will They Really Change?
[removed video that is no longer available] I am skeptical that this reality show (Undercover Boss) will actually do any good but the webclip looks fun. It will premier right after the Super Bowl on CBS. The concept, if done … Continue reading
Posted in Creativity, Management, Psychology, quote, Respect
Tagged management, quote, respect for people, webcast
7 Comments
Worker Retention at Zappos
Tony Hsieh, chief executive of Zappos, spoke at a recent y-combinator event (two great organizations we have mentioned before). Facebook and Zappos’s Different Views on Worker Retention “We actually want our employees stay with the company for a long time, … Continue reading
Posted in Creativity, Deming, Fun, Management, Psychology, Respect, Systems thinking
Tagged aim, Creativity, Deming, long term thinking, management, managing people, respect for people
2 Comments
Managing to Test Result Instead of Customer Value
Computer hardware and software creators use benchmarks as one tool to compare the performance of alternative products. At times this can be very useful. You can learn what software of hardware is faster and that may be a very valuable … Continue reading
Posted in Creativity, IT, Management, Software Development, Systems thinking
Tagged Creativity, Data, programming, Software Development, Systems thinking, targets
7 Comments
Extrinsic Incentives Kill Creativity
If you read this blog, you know I believe extrinsic motivation is a poor strategy. This TED webcast Dan Pink discusses studies showing extrinsic rewards failing. This is a great webcast, definitely worth 20 minutes of your time. “you’ve got … Continue reading
An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast)
An Introduction to Deming’s Management Teaching and Philosophy by Peter Scholtes – webcast from the Annual W. Edwards Deming Institute conference in Madison, Wisconsin, November 9th, 2008. My previous post on this speech: 6 Leadership Competencies. Next month, the Annual … Continue reading
Posted in Creativity, curiouscat.com, Deming, Education, Innovation, Lean thinking, Management, Performance Appraisal, Popular, Process improvement, Psychology, quote, Respect, Science, Systems thinking, webcast
Tagged curiouscat, Deming, Innovation, management, management webcast, Performance Appraisal, Peter Scholtes, Popular, quote, respect for people, Systems thinking, webcast
3 Comments
Blame the Road – Not the Person
The system is responsible for 90, 92, 94, 97% of problems – W. Edwards Deming. Fix the system, don’t blame the people. When you seek system fixes you approach situations differently than if you search for people to blame. By … Continue reading
Posted in Creativity, Data, Deming, Economics, Health care, Management, Systems thinking
Tagged Creativity, Deming, Economics, Health care, health care system, Innovation, Systems thinking
5 Comments
Zappos and Amazon Sitting in a Tree…
Amazon is acquiring the unique company – Zappos: we have written about Zappos previously: Paying New Employees to Quit. Jeff Bezos uses the webcast above to talk to the employees of Zappos. Excellent job. The letter from Tony Hsieh, the … Continue reading
Posted in Creativity, Customer focus, Deming, Fun, Innovation, Investing, Management, Respect, Systems thinking
Tagged Amazon, Bezos, Customer focus, customer service, Innovation, Investing, long term thinking, respect for people
7 Comments
Toyota Develops Thought-controlled Wheelchair
Toyota has developed a thought-controlled wheelchair (along with Japanese government research institute, RIKEN, and Genesis Research Institute). Honda has also developed a system that allows a person to control a robot through thoughts. Both companies continue to invest in innovation … Continue reading
Google Innovates Again with Google Wave
Google Wave is a new tool for communication and collaboration on the web, coming later this year. They are developing this as an open access project. The creative team is lead by the creators for Google Maps (brothers Lars and … Continue reading
Posted in Creativity, Customer focus, Google, IT, Management, Process improvement, Software Development, webcast
Tagged Creativity, Google, Innovation, internet, IT, Software Development
1 Comment
Google’s Innovative Use of Economics
Secret of Googlenomics: Data-Fueled Recipe Brews Profitability Google depends on economic principles to hone what has become the search engine of choice for more than 60 percent of all Internet surfers, and the company uses auction theory to grease the … Continue reading
Posted in Creativity, Data, Economics, Google
Tagged Data, Google, Innovation
Comments Off on Google’s Innovative Use of Economics
