Monthly Archives: December 2011

2011 Management Blog Roundup: Lean Six Sigma Blog

Posted on December 29, 2011 by John Hunter

For my contribution to the 4th annual management blog roundup I am taking a look at 3 management blogs. In this post I look back at the year that was at the Lean Six Sigma blog. We are lucky to … Continue reading →

Posted in Carnival, Six sigma | Tagged lean six sigma, Six sigma | 2 Comments

2011 Management Blog Roundup: Gemba Panta Rei

Posted on December 24, 2011 by John Hunter

For my contribution to the 4th annual management blog roundup I will take a look at 3 management blogs. In this post I look back at the year that was at the Gemba Panta Rei blog. We are lucky to … Continue reading →

Posted in Carnival | Tagged Carnival, lean management, lean manufacturing, Lean thinking | 2 Comments

Newly Added 2011 Management Blog Roundup Posts

Posted on December 20, 2011 by John Hunter

The 4th Annual Management Blog Roundup is making good progress. It is wonderful how many great blogs there are to chose from. Even with us covering 40 management blogs there are many more great management blogs we didn’t include. The … Continue reading →

Posted in Carnival | Tagged management | Comments Off

Eliminate the Waste of Waiting in Line with Queuing Theory

Posted on December 15, 2011 by John Hunter

One thing that frustrates me is how managers fail to adopt proven strategies for decades. One very obvious example is using queuing theory to setup lines. Yes it may be even better to adopt strategies to eliminate as much waiting … Continue reading →

Posted in Customer focus, Data, Management, Process improvement, Quality tools, Statistics, Systems thinking | Tagged Customer focus, evidence based management, management, Process improvement, Quality tools, research, Systems thinking | 2 Comments

Be Thankful for Customer That Are Complaining, They Haven’t Given Up All Hope

Posted on December 13, 2011 by John Hunter

I ran across this message and liked it (by wuqi256): My time spent in a fast food chain (factory worker on weekends and security guard at night, yes really thanks to them, i have great jobs like that) when i … Continue reading →

Posted in Customer focus | Tagged Creativity, Customer focus, customer service, Process improvement, Psychology | 1 Comment

4th Annual Management Blog Roundup

Posted on December 12, 2011 by John Hunter

The Curious Cat Management blog carnival highlights recent management blog posts 3 times each month. This is the 4th year that the normal rhythm is being broken to review the past year in management blogging. From now until January 12th … Continue reading →

Posted in Carnival, Management | Tagged management | 1 Comment

Taking What You Don’t Deserve, CEO Style

Posted on December 8, 2011 by John Hunter

The excesses to which CEO’s and their board buddies go to in taking from corporate treasuries what they don’t deserve continues to amaze me. The level to which the bad behavior is accepted is apparent in the lack of progress … Continue reading →

Posted in Deming, Economics, Investing, Management, Psychology, Respect | Tagged Deming, ethics, executive pay, leadership, management, overpaid executives | 5 Comments

Dr. Deming in 1980 on Product Quality in Japan and the USA

Posted on December 5, 2011 by John Hunter

I posted an interesting document to the Curious Cat Management Library: it includes Dr. Deming’s comments as part of a discussion organized by the Government Accounting Office in 1980 on Quality in Japan and the United States. The document provides … Continue reading →

Posted in Deming, Management, Psychology, Public Sector, Quality tools, quote, Respect, Statistics, Systems thinking | Tagged continual improvement, curiouscat, Deming, government, Japan, Lean thinking, management, management history, managing people, Process improvement, Psychology, Public Sector, quality, Quality tools, quote, respect for people, SPC, Statistics, Systems thinking, variation | Comments Off

Management Improvement Blog Carnival #150

Posted on December 1, 2011 by John Hunter

Mark Graban is hosting Management Improvement Blog Carnival #150 on the Lean Blog, highlights include: Watching Waste in the ER! – As part of his relatively new blog, Anthony Scott (Frontline Lean) writes about his experiences with waste in an … Continue reading →

Posted in Carnival, Lean thinking, Management | Tagged Health care, Lean thinking, management | Comments Off