Tag Archives: respect for people

The Art of Discovery

Quality and The Art of Discovery by Professor George Box (1990): Quotes by George Box in the video: “I think of statistical methods as the use of science to make sense of numbers” “The scientific method is how we increase … Continue reading

Posted in Creativity, Data, Innovation, Management, Process improvement, Quality tools, Science, Statistics | Tagged , , , , , , , , , , , , , | 4 Comments

George Box

I would most likely not exist if it were not for George Box. My father took a course from George while my father was a student at Princeton. George agreed to start the Statistics Department at the University of Wisconsin … Continue reading

Posted in Data, Deming, Design of Experiments, Management, Manufacturing, Process improvement, Quality tools, quote, Respect, Six sigma, Statistics, Systems thinking, UK | Tagged , , , , , , , , , , , , , , | 15 Comments

Quality Processes in Unexpected Places

This month Paul Borawski asked ASQ’s Influential Voices to explore the use of quality tools in unexpected places. The most surprising example of this practice that I recall is the Madison, Wisconsin police department surveying those they arrested to get … Continue reading

Posted in Creativity, Customer focus, Data, Innovation, Management, Process improvement, Public Sector, Respect | Tagged , , , , , , , , , , | 5 Comments

What Does Respect for People Actually Mean?

“Respect for People” is a great short hand statement. There is a great deal of complexity packed into those words. At the simplest level respect for people requires systems that are designed with people in mind – systems are not … Continue reading

Posted in Lean thinking, Management, Psychology | Tagged , , | 2 Comments

Respect for Everyone

TL;DR – The two pillars of the Toyota Way are: respect for people and continuous improvement. One of the big reasons my career followed the path it did (into management improvement) was due to the impact of respect for people. … Continue reading

Posted in Deming, Lean thinking, Management, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , , , | 7 Comments

Build Systems That Allow Quick Action – Don’t Just Try and Run Faster

This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the cries for “faster, faster, faster” that so often is a refrain heard today. I have long said that the measure of … Continue reading

Posted in Management, Process improvement, Respect, Systems thinking | Tagged , , , , , | 4 Comments

Creating a Quality Culture

This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the Feelings and Quality Culture. I don’t think creating a culture of continual management improvement is complex but it takes more commitment … Continue reading

Posted in Management, Respect, Systems thinking | Tagged , , , , | 2 Comments

My New Book: Management Matters

I have a new book in progress: Management Matters. It is now available in “pre-release format” via leanpub. The idea I am experimenting with (supported by leanpub) is pre-publishing the book online. The ebook is available for purchase now, and … Continue reading

Posted in Books, curiouscat.com, Deming, Lean thinking, Management, Process improvement, Psychology, Quality tools, quote, Respect, Systems thinking | Tagged , , , , , , , , , , | 3 Comments

Long Term Thinking with Respect for People

Toyota nearly went bankrupt near 1950 and had to lay off a third of their employees. A huge focus of the Toyota Production System as envisioned by Taiichi Ohno was to secure the long term success of the company. The … Continue reading

Posted in Deming, Lean thinking, Management, Respect, Toyota Production System (TPS) | Tagged , , , , , , , , , , , | 6 Comments

Joy in Work in the Quality Improvement Field

As I mentioned previously, I will be posting on a topics raised by Paul Borawski, CEO, ASQ as part of ASQ Influential Voices. This month Paul’s post, Are Quality Professionals Happy On the Job? looks at job happiness in the … Continue reading

Posted in Career, Psychology | Tagged , , , , , , , | 4 Comments