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Tag Archives: quality
Design Your Organization to Serve Customers Well
Quality is a Journey to Excellence is a 2 day management seminar that Bill Hunter (my father) recorded in 1985 in Green Bay, Wisconsin. The embedded clip shows the second section of a the seminar discussing customers and how to … Continue reading
Posted in Customer focus, Deming, Management, webcast
Tagged Bill Hunter, Customer focus, Deming, management, productivity, quality, webcast
2 Comments
Bill Hunter and the Quality Movement
Watch this presentation by George Box at the 1st Annual Hunter Conference on Quality: Bill Hunter and the Quality Movement. In the presentation George discusses interesting student design of experiments projects; read more on those efforts in 101 Ways to … Continue reading
Posted in Management
Tagged Bill Hunter, George Box, Madison, management webcast, quality, respect for people
1 Comment
Software Testing and the Impact on Quality
My response to a question on Reddit. “Software quality does not come from testing” Does anybody have any thoughts on the validity of the above statement? That statement is similar to the idea you can’t inspect in quality. Basically “Inspection … Continue reading
Posted in IT, Software Development
Tagged Deming, inspection, quality, Software Development, software testing
2 Comments
Teaching Students How to Use Better Management Practices
This month Edwin Garro writes about the Quality and Productivity Technical Program for high school students that has been adopted in Costa Rica. 5 high schools joined in the first year and 7 more will join in the next 2 … Continue reading
Posted in Education
Tagged ASQ Influential Voices, Education, quality
Comments Off on Teaching Students How to Use Better Management Practices
The Future of Quality is to Actually Do What People Talked About Decades Ago
In the current ASQ Influential Voices post, Laurel Nelson-Rowe, ASQ managing director, asks: What’s the Future of Quality? The report they link to is hidden behind a register-wall. Hopefully in the future ASQ will have better User Experience (Ux) practices … Continue reading
The Importance of Leadership by Those Working to Improve Management
This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore the importance of leadership for every quality management professional. Leadership is important but also something that often is difficult to understand what exactly is meant by the … Continue reading
Posted in Management
Tagged ASQ Influential Voices, business, Investing, leadership, quality
1 Comment
Attracting Members and Volunteers to Professional Organizations
This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers to explore recruiting members and volunteers amid a changing landscape. In most ways the answer is the same as any large question on directing an organization. We must figure … Continue reading
Posted in Career
Tagged ASQ Influential Voices, Career, organization as a system, quality
Comments Off on Attracting Members and Volunteers to Professional Organizations
Peter Drucker Discussing The Work of Juran, Deming and Himself
In this clip Peter Drucker talks about Japan and his work there as well as the work of W. Edwards Deming and Joseph Juran. His discussion highlights how he remembers the Japanese were so willing to take new ideas and … Continue reading
Posted in Process improvement
Tagged Drucker, management webcast, process thinking, quality, quality management experts
3 Comments
Steve Jobs on Quality, Business and Joseph Juran
This webcast shows an interesting interview with Steve Jobs when he was with NeXT computer. He discusses quality, business and the experience of working with Dr. Juran at NeXT computer. The video is likely from around 1991. America’s in a … Continue reading
Getting Known Good Ideas Adopted
This month Paul Borawski asked ASQ’s Influential Voices to explore two questions; first, what is the most important challenge the quality community faces in ensuring that the value of quality is fully realized for the benefit of society? I really … Continue reading
Posted in Lean thinking, Process improvement
Tagged ASQ Influential Voices, Lean thinking, management history, quality, Six sigma
6 Comments
