Tag Archives: Public Sector

Public Management II

Posted on January 12, 2006 by John Hunter

Public Management-The Bush Administration II by Paul Soglin: Since that time, John Hunter posted a comment in reference to W. Edwards Deming: Newt Gingrich is also a supporter of Deming’s ideas: “I’m a disciple of Edwards Deming. I really believe in a culture and system of quality.” Any time I find myself in the company of Newt Gingrich, I become a little concerned, especially since he tends to bounce around and not ‘drill down’ to learn how things work. In … Continue reading →

Posted in Deming, Management, Public Sector, quote, Systems thinking | Tagged , , | 7 Comments

The Public Sector and Deming

Posted on January 7, 2006 by John Hunter

In, Public Management-The Bush Administration, Paul Soglin, former Mayor of Madison Wisconsin, quotes one of Deming’s 14 obligations of management: W. Edwards Deming’s point number ten is, “Eliminate slogans, exhortations, and targets for the workplace.” In looking for online background on Deming thinking in Madison I came across this explanation of Madison’s start [the broken link was removed], on the US Department of Labor site: Madison’s quality improvement efforts began after then-Mayor James F. Sensenbrenner and his staff were exposed … Continue reading →

Posted in Deming, Management, Public Sector, quote | Tagged , , , , , | 4 Comments

W. Edwards Deming Outstanding Training Award

Posted on January 4, 2006 by John Hunter

W. Edwards Deming Outstanding Training Award [the broken link was removed] from the United States Department of Agriculture (USDA) Graduate School. The award honors W. Edwards Deming for his 22-year association with the Graduate School, USDA as a mathematics and statistics faculty member and curriculum chair. Award Eligibility: The W. Edwards Deming Outstanding Training Award is presented annually by the Graduate School, USDA to a federal government unit or department that has successfully completed an innovative and impressive employee development … Continue reading →

Posted in Education, Public Sector | Tagged , ,

Six Sigma Government for Liberia?

Posted on December 22, 2005 by John Hunter

Using Six Sigma to Reinvigorate Public Corporations by Andre Pope There must be a national policy that spells out the performance metrics for public corporations. The NPCC will then be charged to evaluate the performance of each public corporation on a quarterly basis. These evaluations will then become benchmarks for judging progress and improvement. Unfortunately often in government even once good measures are set, see Millennium Development Goals, things still fail. Still this is a good goal. Oregon has done … Continue reading →

Posted in Public Sector, Six sigma | Tagged ,

Government Lean Six Sigma

Posted on November 9, 2005 by John Hunter

Deep Thinkers [the broken link was removed] by Kimberly Palmer, GovExec.com: “This is not a fad that will die out. It’s been tried, it’s been tested, it’s true. If you look at the best-run companies in industry, this is part of the heart and soul that’s making them successful,” says Mark Price, president of George Group Federal Services, part of Dallas-based George Group Consulting. Unfortunately I would have to say the article does strike me as talking about fadish behavior … Continue reading →

Posted in Economics, Management, Public Sector, quote, Six sigma | Tagged , , | 3 Comments

Management Improvement in Healthcare

Posted on October 9, 2005 by John Hunter

Thinking out-of-the-box Helps Alexandra Hospital Reduce Patient Waiting Time, Singapore News, via Panta Rei. Another example of lean principles being used by government: When looking for solutions to cut patients’ waiting time, Alexandra Hospital took an out-of-the-box approach and looked at a factory’s production line. More specifically, the Toyota production line. … While a team of 12 staff used to screen 22 patients per hour, the same team can now screen 70 patients per hour – a 400-per-cent increase in … Continue reading →

Posted in Health care, Lean thinking, Management | Tagged , , , | 3 Comments

More Lean Government

Posted on October 7, 2005 by John Hunter

Lean thinking ideas are about eliminating waste. Some who believe the government should just be smaller, talk about a lean government, but that is not the same thing as a government that applies the concepts of lean thinking. Toyota is very lean and very large. Most business apply lean concepts with the goal of growing the size of their organization as they are better able to serve customers and compete in the marketplace. The first Public Sector Shingo Prizes [the … Continue reading →

Posted in Lean thinking, Management, Public Sector | Tagged , | 1 Comment

Lean Government

Posted on October 4, 2005 by John Hunter

Making Government Work [the broken link was removed] by Tom Vilsack via Panta Rei [the broken link was removed]: We redesigned the child welfare system to place greater focus on the complex and hard cases that people live out every day. We cut down paperwork so workers would have more time to spend helping children. That effort was part of our charter agency effort, which the Kennedy School at Harvard and the Ash Institute recently recognized as an Innovation of … Continue reading →

Posted in Deming, Lean thinking, Management, Public Sector | Tagged , , , | 2 Comments

LA Jail Saves Time Processing Crime

Posted on August 19, 2005 by John Hunter

After efficiency study, L.A. jail saves time processing crime by Dan Laidman Los Angels Daily News (pointy hired boss broke the link so I removed it) Last week, Chief William Bratton told the Board of Police Commissioners that Toyota methods have produced dramatic changes in a jail division once beset by delays, inefficient transportation, personnel shortages and troubles with medical treatment. … But the collaboration between Toyota and the LAPD marks the first time law enforcement has used the principles … Continue reading →

Posted in Deming, Management, Process improvement, Public Sector, Toyota Production System (TPS) | Tagged , , , , , ,