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Tag Archives: organization as a system
Expand the View of the System to Find Ways to Improve Results
Here is an example of improvement made possible by expanding the view of the system (and viewing the results from the perspective of the customer instead of just looking at internal process measures). I was working to improve the processing … Continue reading
Posted in Management, Process improvement, Systems thinking
Tagged continual improvement, Customer focus, organization as a system, problem solving
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How to Lead From Any Level In the Organization
By successfully helping other people get better results, whether it is your manager, peers, or subordinates, you will grow trust and influence with those around you. “You grow your influence with them by showing them that allowing you to have influence is good for them.” The more you show positive outcomes from your input, the more influence you will have over time. Continue reading
Posted in Deming, Management, Systems thinking
Tagged build capability, continual improvement, interview, leadership, management, organization as a system, Psychology, respect for people
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Design the Management System with an Appreciation of Confirmation Bias
To create strong organizations we must create management systems using an appreciation of psychology. We must understand that people have tendencies that must be addressed by designing a management system built to take advantage of the strength those people bring … Continue reading
Posted in Management, Psychology
Tagged critical thinking, culture, management, managing people, organization as a system, Psychology, respect for people, robust
1 Comment
Effective Change Management Strategies and Tactics
ASQ has asked their Influential Voices to respond to the question: What are some recommended strategies or tactics to help achieve successful change management? See my past blog posts as part of the ASQ Influential Voices program (I have participated … Continue reading
Peter Scholtes on Teams and Viewing the Organization as a System
In this presentation Peter Scholtes provides an explanation of teams within the context of understanding an organization of a system: We will not improve our ability to achieve our purpose by empowering people or holding people accountable. I know that … Continue reading
Posted in Deming, Management, Psychology, Respect, Systems thinking, webcast
Tagged blame, curiouscat, Customer focus, management, organization as a system, Peter Scholtes, Psychology, respect for people, teams
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The Best Form of Fire Fighting is None at All
The best form of problem solving is to avoid problems altogether. At the point you have a “fire” in your organizaiton you have to fight it. But it is better to create systems that avoid fires taking hold in the … Continue reading
Posted in Management, Systems thinking
Tagged long term thinking, mistake-proofing, organization as a system, problem solving, Systems thinking
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Good Project Management Practices
I find myself working as a project manager, or a program management consultant more frequently in the last few years. As would be expected by those reading the Curious Cat Management Improvement blog, my project management views are based on … Continue reading
The New Age of Robots and What it Means for Jobs
I believe we have reached a turning point in the usefulness and effectiveness of industrial robots. For several decades it was pretty easy to predict wholesale adoption of “the robots will save us” mantra would be followed by failure. I … Continue reading
Posted in Innovation, Management
Tagged Economics, engineering, IT, leadership, management, organization as a system, robots, technology, Toyota
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Technological Innovation and Management
Technological innovation brings great opportunity for improving results and our quality of life. But transforming potential benefits into real results comes with many challenges. ASQ has asked their Influential Voices to explore the idea of the fourth industrial revolution: “this … Continue reading
Posted in Data, Innovation, Systems thinking
Tagged ASQ Influential Voices, Data, Innovation, organization as a system, Systems thinking, technology
2 Comments
Organizations as Social Systems
Organizations are social systems made up of people. Social systems often amplify what happens. If good things happen, more good things often follow. When bad things happen, more bad things often follow. To improve it is wise to this into … Continue reading
Posted in Management, Psychology, Systems thinking
Tagged leadership, organization as a system, Systems thinking
2 Comments
