Tag Archives: long term thinking

Indirect Improvement

Often the improvements that have the largest impact are focused on improving the effectiveness of thought and decision making. Improving the critical thinking in an organization has huge benefits over the long term. My strategy along the lines of improving … Continue reading

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Creating a Quality Culture

This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the Feelings and Quality Culture. I don’t think creating a culture of continual management improvement is complex but it takes more commitment … Continue reading

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Moving Beyond Product Quality

This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on moving beyond product quality. The opening paragraph of the Quality Council’s perspective is, “For some organizations, ‘quality’ remains a set of tools … Continue reading

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Long Term Thinking with Respect for People

Toyota nearly went bankrupt near 1950 and had to lay off a third of their employees. A huge focus of the Toyota Production System as envisioned by Taiichi Ohno was to secure the long term success of the company. The … Continue reading

Posted in Deming, Lean thinking, Management, Respect, Toyota Production System (TPS) | Tagged , , , , , , , , , , , | 6 Comments

Manufacturing Skills Gap or Management Skills Gap?

I stumble across articles discussing the problem of manufacturers having difficulty finding workers with the skills they need (in the USA largely, but elsewhere too) somewhat regularly. While it is true that companies have this problem, I think looking at … Continue reading

Posted in Lean thinking, Management, Manufacturing, quote, Respect, Systems thinking | Tagged , , , , , , , , , , , , , | 3 Comments

Practical Ways to Respect People

What matters is not your stated respect for people but your revealed respect for people. Here are some ideas that I collected on how to practice respect for people. Don’t waste people’s time: have meetings only when necessary and provide … Continue reading

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Short Term Investing Focus

Buffett’s New CEO Shows Analysts, Hedge-Fund Managers to Door [the broken link was removed] Buffett’s Berkshire Hathaway Inc. completed the buyout yesterday after winning the approval of Burlington Northern investors. The deal, valued at $100 a share, allows Rose to … Continue reading

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Worker Retention at Zappos

Tony Hsieh, chief executive of Zappos, spoke at a recent y-combinator event (two great organizations we have mentioned before). Facebook and Zappos’s Different Views on Worker Retention “We actually want our employees stay with the company for a long time, … Continue reading

Posted in Creativity, Deming, Fun, Management, Psychology, Respect, Systems thinking | Tagged , , , , , , | 2 Comments

Dr. Deming Webcast on the 5 Deadly Diseases

The W. Edwards Deming Institute has posted Dr. Deming’s 1984 video on the 5 deadly diseases of western management. Lack of constancy of purpose Emphasis on short term profits – “creative” accounting, focus on quarterly profits Annual Performance Appraisals – … Continue reading

Posted in Deming, Economics, Lean thinking, Management, Performance Appraisal, Popular, quote, webcast | Tagged , , , , , , , , | 7 Comments

Zappos and Amazon Sitting in a Tree…

Amazon is acquiring the unique company – Zappos: we have written about Zappos previously: Paying New Employees to Quit. Jeff Bezos uses the webcast above to talk to the employees of Zappos. Excellent job. The letter from Tony Hsieh, the … Continue reading

Posted in Creativity, Customer focus, Deming, Fun, Innovation, Investing, Management, Respect, Systems thinking | Tagged , , , , , , , | 7 Comments