Tag Archives: John Hunter

Touring Factories on Vacation When I Was Young

Growing up, occasionally, a family vacation would include a factory tour related to my Dad’s work. He was providing some management or engineering consulting and took the opportunity to check in on progress and visit the gemba. Here is a … Continue reading

Posted in Lean thinking, Manufacturing | Tagged , , , , | 2 Comments

I Will Co-Facilitate a Deming Seminar in Singapore July 25-27

The W. Edwards Deming Institute is working with the NTUC LearningHub to offer management seminars in Singapore. I will be co-facilitating a Deming 2 1/2 day seminar in Singapore with Kelly Allan in July. The 2 1/2 day Seminar, Deming’s … Continue reading

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Engage in Improving the Management System

To actually improve management you need to engage in continual improvement of your management systems. This requires doing the hard work of challenging complacency. The job of those improving the practice of management is not to make everyone happy and … Continue reading

Posted in Deming, Lean thinking, Management, Psychology, quote, Systems thinking | Tagged , , , , , , , , , , , , , | 4 Comments

Deming Seminar in Singapore: New Philosophy of Management

The W. Edwards Deming Institute is working with the NTUC LearningHub to offer management seminars in Singapore. I will be co-facilitating at several seminars in Singapore with Kelly Allan and Kevin Cahill next month. The 2 1/2 day Seminar, Deming’s … Continue reading

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Don’t Treat People Like You Want to be Treated

I have never understood the logic behind the idea that you should treat people like you want to be treated. I know I am different; I don’t want what lots of other people seem to want. If I treat them … Continue reading

Posted in Deming, Management, Psychology | Tagged , , , , , , , | 13 Comments

No True Lean Thinking or Agile Software Development

“There is no true value of any characteristic, state, or condition that is defined in terms of measurement or observation.” – Dr. W. Edwards Deming. The value depends on your operational definition. Once you operationalize management ideas in a real … Continue reading

Posted in Deming, Lean thinking, Software Development | Tagged , , , , , , , | 1 Comment

Good Process Improvement Practices

Good process improvement practices include: standardized improvement process (pdsa, or whatever) Going to the gemba – improvement is done where the work is done. You must go to the where the action is. Sitting in meeting rooms, or offices, reading … Continue reading

Posted in Deming, Lean thinking, Management, Process improvement, quote, Respect, Six sigma, Systems thinking | Tagged , , , , , , , , , , , , | 8 Comments

Positivity and Joy in Work

After my father died, for years (at least 10), people I never had met before would emotionally share what a positive influence he had on their lives. He did great stuff helping organizations improve. But the majority of people were … Continue reading

Posted in Career, Deming, Management, Psychology, quote, Respect | Tagged , , , , , , , , | 8 Comments

The Problem is Likely Not the Person Pointing Out The Problem

I believe the problem is likely not the person pointing out the problem. Now granted I have often been that person. Part of what I have been tasked with doing in various jobs is finding ways to improve the performance … Continue reading

Posted in Deming, Management, Process improvement, Psychology, quote, Respect, Systems thinking | Tagged , , , , , , , , , , | 5 Comments

Involve IT Staff in Business Process Improvement

I started out basically working on management improvement from the start of my career. My makeup (I am never satisfied and figure things should always be better) along with a few traits, experiences and probably even genes made this a … Continue reading

Posted in Career, Deming, IT, Management, Popular, Process improvement, quote, Software Development, Systems thinking | Tagged , , , , , , , , , , , | 5 Comments