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Tag Archives: internet
Management Consulting – Web Site Evidence
In, How Wipro Adapted the Toyota Production System to IT Work [the broken link was removed], Jon Miller highlights several keys to adopting lean thinking: involve everyone, learn and then do, and learn together. In Wipro’s case they should also take advantage of what is available on lean IT thinking such as: Lean Software Development. As I have mentioned before a look at Wipro’s web site does not provide me much confidence in their commitment. Read their overview of IT … Continue reading
Posted in IT, Lean thinking, Management, Management Articles
Tagged Customer focus, design, internet, usability
Internet Access at Work
Providing internet access at work can create some management issues. However, the correct solution to those problems is not to be overly restrictive on access to the internet. Obviously, the most important thing is doing the work of the organization: there is no excuse for employees ignoring customers or pressing needs to IM with their friends or browse the web. However, if you hire responsible people and manage properly – maintaining a proper work culture, etc., you should respect and … Continue reading
Posted in IT, Management, Respect
Tagged internet, IT, managing people, Psychology, respect for people, technology
1 Comment
Manufacturing is Cool
The Society of Manufacturing Engineers brings us the web site: manufacturingiscool.com [the broken link was removed – maybe manufacturing isn’t cool anymore 🙁 ]. Maybe this is the answer to Bill Waddell post: We Don’t Get No Respect 🙂 From the manufacturing is cool site: Video tapes and books full of additional information regarding the many interesting careers available in manufacturing engineering and technically oriented material.Professionally prepared classroom programs and curriculum resources available to enhance your instructional capabilities. Ways to … Continue reading
Improve Google
In response to a post by Matt Cutts: Is there a new product or feature that you wish Google offered? Is there anything on the web that annoys you because there’s not a useful product that does exactly what you need? Is there an extra feature of Gmail, AdWords, Google Maps, AdSense, Google News, or another product that you wish we offered? I can think of a lot of new features or products that I’d like to have, but I … Continue reading
Planet Kaizen
Toyota has a section on their web site called Planet Kaizen [the broken link to www.toyota.com/planetkaizen was removed, this is a rare instance where they are doing us a favor by removing this poorly designed application from the internet]: “what happens when you dig a little deeper and peel back the sheet metal to discover what makes a Toyota a Toyota.” It requires Flash to view Planet Kaizen. I think it has amazingly bad visual controls (as do many flash … Continue reading
Posted in IT, Management, Toyota Production System (TPS)
Tagged bad usability, internet, IT, Software Development, Toyota, usability
1 Comment
Lean Manufacturing Webinar
Plant Design for Lean Manufacturing – view webinar archive [I removed the broken link] This webinar archive is a series of slides with an audio track (my guess is the slides should be flipped as you listen though this didn’t happen for me). Use of webinars to present management improvement content over the web is fairly limited at this time. And archived webinars that are available on the public web (not hidden behind locked doors (login required) – whether they … Continue reading
Posted in India, IT, Lean thinking, Management
Tagged Customer focus, internet
Price Discrimination in the Internet Age
Re: Boing Boing post – Why HP’s region coding excuse is bogus There is a simple method for large multi-national companies to use to protect against currency fluctuation. They can use foreign exchange futures to do so. Companies do this all the time (some also chose not to for their own business reasons). “Foreign Exchange is the largest of the global financial markets. Daily trading volume in the currency markets is estimated to be 1.1 US trillion dollars.” – Smith … Continue reading
Posted in Customer focus, Economics, Management
Tagged bad customer service, Customer focus, Economics, health care system, internet
2 Comments
