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Category Archives: Management
Fun Camping Drum-Buffer-Rope Example
Shmula Goes Camping: Drum-Buffer-Rope Managing the Constraint is mostly about managing the non-bottleneck systems and making them “aware” how fast they should work — when they should slow down, when they should stop, or when they should increase pace and … Continue reading
Posted in Management, Quality tools, Theory of Constraints
Tagged Theory of Constraints
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Another Article on Lean UK Hospitals
Country to follow the hospital’s ‘lean’ lead by Jane Lavender: Since the introduction of lean thinking, the length of time it takes a patient to get from the accident and emergency to the operating theatre has been reduced by 38 … Continue reading
Posted in Health care, Lean thinking, Management, Public Sector, UK
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TQM for the Water Business
How dealers can put TQM to work [the broken link was removed] by Brian Cusimano Deming did not like the term TQM. It was not defined, so each person using it meant something different. And the faddish nature of the … Continue reading
Posted in Management, Quality tools
Tagged Management, quality, Quality tools, TQM
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CEO Flight Attendant
Street Smarts: Learning From JetBlue by Norm Brodsky. The Jet Blue CEO works (once a month he estimates) as a flight attendant. He interacts directly with customers in real world situations (not just talking to travel managers in his office). … Continue reading
Posted in Creativity, Customer focus, Deming, Management, quote, Respect, Systems thinking
Tagged Customer focus, gemba, Management, organization as a system
3 Comments
New Look American Manufacturing
The New Look American Manufacturing [the broken link was removed] by Dale Buss: The evidence shows that American manufacturers that revise their processes and integrate technology in ways that allow them to stay close to customers can survive the onslaught … Continue reading
Posted in Economics, Lean thinking, Management, Manufacturing
Tagged Economics, lean manufacturing, Management, Manufacturing
2 Comments
Trust: Respect for People
Respect for People [the broken link was removed*], Toyota.co.jp Respect for People has always been important to Toyota, and nowhere is this more evident than in the relationship among Toyota associates. … There has been only one exception to this … Continue reading
American Manufacturing Successes
Lean and Unseen, The Economist: But someone forgot to tell American manufacturers the bad news. Most of them have enjoyed roaring success of late. Net profits have risen by nearly 9% a year since the recession in 2001 and productivity … Continue reading
Posted in Education, Management, Manufacturing
Tagged Manufacturing
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Innovation Needed to Keep USA Manufacturing?
ICAR touted as example of innovation needed in U.S. [the broken link was removed] “Our ace in the hole is innovation, and that’s why intellectual property is so important to develop,” Graham said. “How do we protect that advantage within … Continue reading
Posted in Economics, Innovation, Management, Manufacturing, Systems thinking
Tagged curiouscat, Economics, Innovation, Manufacturing, Systems thinking
2 Comments
Lean Furniture Manufacturing
Pulaski’s passion for lean plumps up dealer service [the broken link was removed] by Jeff Linville Pulaski Furniture says it has cut inventories, improved delivery times and reduced waste as part of a new emphasis on lean manufacturing. … This … Continue reading
Posted in Lean thinking, Management, Management Articles, Manufacturing
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Our Policy is to Stick Our Heads in the Sand
Conversation with Boston Volkswagen [the broken link was removed] by Paul Graham I recently looked into getting a new car. The Kafkaesque conversation that resulted would have been funny if it were happening to someone else. If only Volkswagen could … Continue reading
Posted in Customer focus, Innovation, IT, Management
Tagged bad customer service, Customer focus, IT, Management
2 Comments
