Category Archives: Management

Not Exactly Lean Packaging

HP shatters excessive packaging world record (17 boxes to protect 32 A4 sheets of paper) Stephen said: “Imagine our excitement as we opened it, hoping against hope that it might contain a copy of some c-class virtual connect firmware that … Continue reading

Posted in Customer focus, Lean thinking, Management, Process improvement | Tagged , | 1 Comment

“Pay for Performance” is a Bad Idea

Pay for performance is a bad investment [the broken link was removed] by Pete Waters “Teacher pay set by the results” was the headline of a (Baltimore) Sun article I read the other day which suggested that “performance-based bonuses (were) … Continue reading

Posted in Deming, Management, Performance Appraisal, Systems thinking | Tagged , , | 1 Comment

Management Improvement Carnival #39

“Certifications” – Buying Credibility? by Mark Rosenthal – “if you are looking for your own professional development, and look at a program for what it is: An academic education, and possibly an opportunity to establish professional network, then go for … Continue reading

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Outcome and In-Process Measures

An outcome measure is used to measure the success of a system. For example, the outcome measure could be the percentage of people who do not get polio (the result). An output measure, for example, would be the number of … Continue reading

Posted in Data, Deming, Management, Process improvement, quote | Tagged , , | 2 Comments

Management Blog Posts from July 2005

Fast Company Interview: Jeff Immelt – “I don’t see any reason why managers in the past shouldn’t have had the qualities he seems to be saying are needed now. And I don’t see any reason why the qualities needed now … Continue reading

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Drucker’s Ideas at Toyota

The Drucker difference and Toyota’s success [the broken link was removed] by Ira A. Jackson, dean of the Peter F. Drucker Graduate School of Management, the business school of the Claremont Colleges. Because of this core belief in the power … Continue reading

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Better Meetings

Meetings are perennial problems. People sit through meetings and then complain about how big a waste of time it was. Here are a couple very simple tips to try and actually improve (instead of just agreeing that meetings are wasteful, … Continue reading

Posted in Deming, Management, Process improvement, Psychology, quote, Systems thinking | Tagged , , , , | 4 Comments

Verizon Provides Lousy Service = Dog Bites Man

It is obvious a few companies don’t have any ability to provide even just reasonably bad service (for them the goal of decent service is so far away as to not be reasonable). How often do Verizon,

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Management Improvement Carnival #38

Please submit your favorite management posts to the carnival. Read the previous management carnivals. Value in Value Stream Mapping by Mike Wroblewski – “value stream maps helped us all agree on our current state and what our future state vision … Continue reading

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Mississippi Plans Manufacturing Management Center

Ole Miss plans manufacturing center Ole Miss plans to build a center to teach manufacturing management skills. Gov. Haley Barbour, Ole Miss officials and Toyota executives announced the $22 million Center for Manufacturing Excellence on Monday in Jackson. Construction of … Continue reading

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