Category Archives: Deming

Circle of Influence

Posted on February 9, 2010 by John Hunter

In, The Seven Habits of Highly Effective People, Steven Covey discusses the circle of control, circle of influence and circle of concern. This provides a good framework from which to view issues as you look for improvement strategies. Within your … Continue reading →

Posted in Career, Creativity, Deming, Management, Popular, Psychology, quote, Respect, Systems thinking | Tagged curiouscat, John Hunter, Management, managing people, organization as a system, Popular, Psychology, quote, respect for people, tips | 9 Comments

Understanding Psychology: Slogans – Risky Tools

Posted on February 3, 2010 by John Hunter

Slogans mainly are bad. But like most things they can be used in ways that help or hurt. The main problem is when they substitute for a method to achieve the aim (most of the time). If the slogan serves … Continue reading →

Posted in Deming, Management, Psychology, Quality tools, quote, Respect | Tagged curiouscat, Deming, John Hunter, management, management tools, motivation, Psychology, quote, respect for people | 2 Comments

The Trouble with Incentives: They Work

Posted on January 28, 2010 by John Hunter

Gipsie B. Ranney has a great new article – The Trouble with Incentives: They Work I have wondered whether the escalation of pay, perks and parachutes for CEOs actually tends to attract individuals who are primarily extrinsically motivated, rather than … Continue reading →

Posted in Competition, Deming, Management, Management Articles, Performance Appraisal, Psychology, Systems thinking | Tagged Deming, extrinsic motivation, management, Management Articles, managing people, motivation, Psychology, respect for people, Systems thinking | 8 Comments

Prophet Unheard: Dr. W. Edwards Deming – 1992

Posted on January 25, 2010 by John Hunter

[embedded webcast links removed because they have been removed from YouTube. To see video with W. Edwards Deming see the Deming Institute YouTube channel.] This is an interesting video on Deming and American management (by the BBC in 1992): Prophet … Continue reading →

Posted in Data, Deming, Management, Manufacturing, Quality tools, Respect | Tagged Data, Deming, Japan, Management, management history, managing people, Quality tools, respect for people | 1 Comment

Worse Hotel Service the More You Pay

Posted on January 2, 2010 by John Hunter

The more you pay for your hotel room the more likely they will charge to provide decent WiFi in your room. Whether a company tries to rip you off with exorbitant prices, or lousy service, is just a function of … Continue reading →

Posted in Customer focus, Deming, Lean thinking, Management | Tagged bad customer service, bad management, Customer focus, management | 4 Comments

Video Overview of the PDSA Cycle

Posted on December 20, 2009 by John Hunter

Robert Lloyd, PhD From the IHI Open School‘s, presents a nice overview of the PDSA Cycle (plan-do-study-act). The webcast includes an example of using PDSA to improve the discharge process for a hospital. As I have said many times the … Continue reading →

Posted in Deming, Health care, Management, Process improvement, Quality tools, Science, webcast | Tagged Deming, Health care, management webcast, Process improvement, Quality tools | 2 Comments

Habits

Posted on December 10, 2009 by John Hunter

Some things about what people do also have their roots in psychology. Deming had an understanding of psychology as one of 4 areas in his system of management. A huge factor in what people do is based on what they … Continue reading →

Posted in Deming, Management, Process improvement, Psychology, quote, Systems thinking | Tagged curiouscat, Deming, extrinsic motivation, John Hunter, managing people, motivation, Psychology, quote | 7 Comments

No More Executive Bonuses!

Posted on November 30, 2009 by John Hunter

Henry Mintzberg, wrote an excellent article for the Wall Street Journal today, No More Executive Bonuses! Don’t pay any bonuses. Nothing. This may sound extreme. But when you look at the way the compensation game is played – and the … Continue reading →

Posted in Deming, Management, Performance Appraisal | Tagged bonus, commentary, ethics, executive pay, leadership, management, overpaid executives, respect for people | 5 Comments

Management Blog Posts From March 2006

Posted on November 27, 2009 by John Hunter

Photo of sunset in Mount Rainier National Park by John Hunter Cease Mass Inspection for Quality – “Deming point 3 is ‘Cease dependence on inspection to achieve quality.’ Eliminate the need for inspection on a mass basis by building quality … Continue reading →

Posted in Carnival, Deming | Tagged blogs, Deming, lean manufacturing | Comments Off

Management Webcast: Introduction to Lean Manufacturing

Posted on November 9, 2009 by John Hunter

Webcast introduction to lean manufacturing by Ron Pereira. This is a great 9 minute introduction to the topic, for those not familiar with lean thinking. It sets the context for lean thinking and provides some history on how lean manufacturing … Continue reading →

Posted in Deming, Lean thinking, Management, Toyota Production System (TPS), webcast | Tagged lean manufacturing, management, management history, management webcast, webcast | Comments Off