Monthly Archives: September 2006

Six Sigma in Sales

Posted on September 14, 2006 by John Hunter

Can Six Sigma Work in a Sales and Marketing Environment? [the broken link was removed] by Paul Selden: The more systematic view demystifies sales…. As such, that system can be subjected to objective analysis using tools common to Six Sigma and other well-grounded disciplines. Sales is often an area that is treated as though it were separate from the company. That leads to all sorts of problems. Sales needs to be seen as part of the system of the organization … Continue reading →

Posted in Management Articles, Six sigma | Tagged | 1 Comment

Japan Kaikaku Experience

Posted on September 14, 2006 by John Hunter

Mike Wroblewski is blogging a great series of posts on his Japan Kaikaku Experience, including Toyota Motor Kyushu: An interesting point is that the assembly line had a goal of only 97% uptime. They did not want 100%. It was believed that a goal of 97% was better (more realistic) and prevented quality problems from being slipped through. If the goal is 100%, the employees would say that something was not really a problem and let it go to keep … Continue reading →

Posted in Lean thinking, Management, Manufacturing, Toyota Production System (TPS) | Tagged , , , | 1 Comment

Lexus: Long Term Thinking

Posted on September 13, 2006 by John Hunter

Lexus: A Retrospective [the broken link was removed] All this involved creating not only the best car ever but also something new, a psychological experience rooted in reality. Toyota wanted to create for the buyers of this new car the best overall ownership experience ever. To establish that ultimate experience, Toyota decided to sell Lexus in a completely separate setting from its main line of vehicles. Lexus was to have its own state-of-the-art dealerships and top-notch dealers who were committed … Continue reading →

Posted in Toyota Production System (TPS) | Tagged

Two more Lean Blog Podcasts

Posted on September 12, 2006 by John Hunter

More excellent management podcasts from the Lean Blog: Part 2 of 2 with Dr. Liker, Lean Healthcare and Jamie Flinchbaugh on Muda. As Jamie explains the reason for talking about the seven wastes (muda) is the value added to waste elimination that the distinction provides (by helping people see the issues more clearly). The reason for learning about lean more thoroughly is to more effectively improve. Related: articles by Jamie Flinchbaugh – management blog posts on podcasts – Toyota Targets … Continue reading →

Posted in Lean thinking, Management, webcast

Going Lean Brings Long-term Payoffs

Posted on September 10, 2006 by John Hunter

Going lean brings long-term payoffs [the broken link was removed] by John Torinus: The growing number of Wisconsin manufacturers, and the few service companies, taking the lean journey are learning that it is not a sprint. … The immediate paybacks come in the form of saved space, less distance traveled, fewer handoffs, faster throughput, lower inventories and man-hours saved. I would state the authors next point differently. The early successes provide resources to invest in making large more fundamental changes … Continue reading →

Posted in Deming, Lean thinking, Management, Management Articles, Systems thinking | Tagged , , , , , | 2 Comments

New Lean Blog: Lean Insider

Posted on September 7, 2006 by John Hunter

A new lean blog, from Productivity Press, starts off with: The Low Rates of Lean Implementation [the broken link was removed]: In presenting the results during a recent Industry Week Webinar, Jane Biddle, VP of Global Manufacturing Research at Aberdeen also set forth a familiar list of characteristics of the best in class: Mastered the basic tenants of lean, dedicated to continuous improvement, top management is committed and embracing a ‘culture of lean.’ So what else is new? We’ve heard … Continue reading →

Posted in Lean thinking, Management

Thoughts on Hospital Management by Deming

Posted on September 6, 2006 by John Hunter

The latest newsletter from the W. Edwards Deming Institute [new link since the old link was broken] includes the photo of Dr. Deming from 1951 and: Some notes on management in a hospital by W. Edwards Deming, Ph.D.: Fifteen hours elapse between dinner and breakfast. I was hungry in the middle of the night, first night. Fortunately had candy bars on hand. I have learned how to acquire and store up food like a squirrel if I get hungry during … Continue reading →

Posted in Deming, Health care, Management | Tagged , , ,

Toyota IT Overview

Posted on September 5, 2006 by John Hunter

What’s Driving Toyota? by Mel Duvall is an interesting, long article discussing Toyota overall and focusing on Toyota’s Information Technology systems. Technology does not drive business processes at Toyota. The Toyota Production System does. However, technology plays a critical role by supporting, enabling and bringing to life on a mass scale the processes derived by adhering to TPS. “What strikes me about Toyota is, if you were to ask them if they have a technology strategy, they would probably say … Continue reading →

Posted in IT, Management, Popular, quote, Toyota Production System (TPS) | 9 Comments

Housing and the Economy

Posted on September 4, 2006 by John Hunter

Chart of home values from 1890 through 2006 (the chart is a misleading because it crops the lower end at 60 (not 0). The values go from 60-200 (it is an index showing the cost of the standard house in thousands of 2006 $s. House prices have ranged from $66,000-200,000 for the standard house from 1890 to 2006, and never above $130,000 until 2001. Larger view of the graph (via the New York Times) and the data set from Robert … Continue reading →

Posted in Economics, Investing | 2 Comments

Quality Technology and Innovation

Posted on September 2, 2006 by John Hunter

The Future of Quality Technology: From a Manufacturing to a Knowledge Economy and From Defects to Innovations [sadly the link to ASQ fails, sigh, http://www.asqstatdiv.org/documents/newsletters/Winter06StatDiv.pdf] by Soren Bisgaard: we need to be good at both breakthrough and incremental innovation. Not either/or, but both! And this is where the quality profession comes in. Much of what quality technology is applied to can broadly be characterized as incremental innovation. This article does a good job of explaining why “quality/lean…” should not be … Continue reading →

Posted in Innovation, Management, Manufacturing, Statistics | 2 Comments

More Lean Manufacturing Podcasts

Posted on September 2, 2006 by John Hunter

Another resource is providing worthwhile lean manufacturing podcasts. The first of an eight video podcast series by Gary Conner [the broken link was removed] is available now. He is author of Lean Manufacturing for the Small Shop (Shingo Prize – winner [the broken link was removed]) is a good introduction to lean manufacturing ideas. Related: blog posts on management improvement webcasts – Google Videocasts on Customer Focus – Lean Podcast: Bodek – Lean Blog: Liker Gary Conner also wrote Six … Continue reading →

Posted in Books, Lean thinking, Management Articles, webcast | Tagged