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Tag Archives: webcast
Toyota Kata Song – The Times They Are Changing
Very well done song, Toyota Kata – Managing by Means, by Doug Hendren – to the music of “The Times They are A-changing” by Bob Dylan. Doug sounds impressively similar to Dylan and the words are actually wonderful. Managing by … Continue reading
Customer Focus and Internet Travel Search
The internet should make finding airline flight information easy. Instead it is a huge pain. Hipmunk has taken on the challenge of doing this well, and I think they have done a great job. This video provides an excellent view … Continue reading
Posted in Creativity, Customer focus, Innovation, IT, Management, Process improvement
Tagged Creativity, Customer focus, Innovation, internet, IT, travel, usability, webcast
4 Comments
A Theory of a System for Educators and Managers
Excerpts from The Deming Library Volume XXI, Dr. W. Edwards Deming, Dr. Russell Ackoff and David Langford demonstrate that educators can begin a quality transformation by developing an understanding of the properties and powers of systems-oriented thinking. You can order … Continue reading
Posted in Creativity, Deming, Education, Management, quote, Systems thinking, webcast
Tagged Ackoff, curiouscat, Data, Deming, Education, Innovation, learning, management, management webcast, quote, Systems thinking, theory of knowledge, webcast
7 Comments
Change How Your Business Changes
[They seem to have broken the webcast so I have delete it. How sad it is how poor a job well financed organizations to at maintaining what they put online.] John Kotter believes technology and globalization are requiring us to … Continue reading
Posted in Creativity, Innovation
Tagged change, Innovation, webcast
Comments Off on Change How Your Business Changes
Technical Non-Support
A bit of fun from Dilbert. I have had the exact experience Dilbert does of tech support refusing to think about the actual symptoms of the problem and insisting on following some script and wasting my time – repeatedly. The … Continue reading
Posted in Customer focus, Fun, webcast
Tagged bad customer service, Fun, meetings, webcast
2 Comments
Combinatorial Testing – The Quadrant of Massive Efficiency Gains
My brother, Justin Hunter, gives a lightning talk on Combinatorial Testing – The Quadrant of Doom and The Quadrant of Massive Efficiency Gains in the video above. The following text is largely directly quoted from the talk – with a … Continue reading
Nice Non-technical Control Chart Webcast
This very brief introduction to control charts by PQ Systems provides a very watchable non-technical overview. Getting people to understand variation is important, and not easy. This video is one more quick reminder for those still trying to incorporate an … Continue reading
Bill George on Leadership
Bill George is professor of management practice at the Harvard Business School and former chairman and CEO of Medtronic, the world’s leading medical technology company. Under his leadership, Medtronic’s market capitalization grew from $1.1 billion to $60 billion, averaging 35 … Continue reading
Mihaly Csikszentmihalyi: Creativity, Fulfillment and Flow
“After a certain basic point, which translates, more or less, to just a few thousand dollars above the minimum poverty level, increases in material well being don’t see to affect how happy people are.” The speech includes, the first purpose … Continue reading
Posted in Books, Creativity, Psychology, Respect, webcast
Tagged Books, Creativity, Economics, engineering, intrinsic motivation, Psychology, TED, webcast
Comments Off on Mihaly Csikszentmihalyi: Creativity, Fulfillment and Flow
Undercover Boss – Will They Really Change?
[removed video that is no longer available] I am skeptical that this reality show (Undercover Boss) will actually do any good but the webclip looks fun. It will premier right after the Super Bowl on CBS. The concept, if done … Continue reading
Posted in Creativity, Management, Psychology, quote, Respect
Tagged management, quote, respect for people, webcast
7 Comments
